This has happened several times over the last few weeks or so and it's really starting to annoy me! It's when I order a "fancy" coffee or hot chocolate etc, usually from the seasonal range, paying a price premium for it too. It never comes with all the bits it's bloody supposed to!
It's happened in Costa (gingerbread latte that came without the cream and gingerbread man, they'd run out of both). At a service station on the motorway the other day, Starbucks (who I usually avoid) fleeced me five pounds fecking thirty (!!!) for a Chestnut Praline Latte that was missing the cream and sprinkly bits. I handed that back and asked whether I could have the extra bits I'd paid for and the man grudgingly produced a squirt of cream and muttered they had ran out of sprinkles. And today, thought I'd be ok in a local independent and asked for a s'mores hot chocolate, which was missing any type of topping. This time they were out of cream, and the guy said "you have to ask specially for the marshmallows as they're not vegetarian so we don't put them on unless you ask us to". So why have a fecking massive telly behind you advertising them with marshmallows on then?!?
Fair enough that shops run out of things, but if you've run out of half the ingredients, don't let me order it and then charge me for something you're not going to give me!
It's not me, is it?!?