Can an eye test result be incorrect? (Specsavers)

Opticians are only human so it kind of goes without saying that they can make mistakes - from rushing tests, to putting in the wrong figures, to them being made incorrectly etc.

It's why a good optician will be very thorough in tests and spend a good amount of time checking the fit etc. when you collect your glasses too.

Oh this is interesting as I got my first ever glasses from spec savers and can hardly ever wear them they make feel a bit queasy.

I've been told it takes a while, but it's been 4 months of trying. Maybe I'll go back.

Yes, absolutely. Specsavers got mine wrong recently, plus neglected to tell me for about a month that the frames for the additional prescription sunglasses I ordered were out of stock. Then lost my order altogether. Utterly useless. I'll be going back to the more expensive but lovely independent optician's I used to go to.

My last eye test at Vision Express felt like a sales effort. I left feeling very sceptical and will get a recheck at an independent optician.

Yes, I've worn glasses since I was 15. I'm late 50s now. On 4 occasions I've had issues with prescribed glasses. All different opticians. All dealt with appropriately in the end....the only one who took me seriously straight away was the independent. The others wanted me to "try them for longer" but they all came good in the end when I.pushed back.

Oh yes.
Got my new prescription from a Vision Express. Sent the new prescription to my old optician, who was a friendly chap I used to travel to, and the reply was "I don't think so..."
Most spectacles come with a guarantee of some.kind.

I have always used SpecSavers and have had excellent service from them but.... my friend had problems on her last visit, as with you her glasses didn't "seem right" and she went back three times and they actually banned her from returning because their promise to make sure you are happy seems to ahave an unmentioned limit before they don't care if you are happy or not. She went to another optician who told her the prescription was incorrect, made her new glasses and they were perfect. She is in the process of making a claim against SpecSavers because they refused to give her her money back.

It does seem like you may or may not be lucky - in my case they continued to pursue my GP (whio was fobbing me off) because they said that my dry eyes were not "normal", they forced a referral to a specialist and they were correct. Turned out that I have a condition that needs specialised eye drops which the NHS "can" prescribe but would prefer not to (because they are very expensive). They had to prescribe them once the specialist instructed them to.

The only time I got glasses from specsavers they got the measurements for my eye positions wrong and the glasses made me sick, it took 3 return trips to figure out what they'd got wrong with them arguing the whole time that the glasses were fine🤬🤬🤬🤬🤬

Specsavers told me I needed glasses so I spent a couple of hundred buying a pair which made everything slightly blurred, I went back a few times and they said it was just because I was new to glasses and would get used to them.

They ended up in the drawer and a couple of years later I went to my local independent optician who told me my sight was fine and I didn't need glasses.

I think Specsavers just like to sell glasses.

Yes, it's the reason I dumped Specsavers.

I gave up with specsavers after they got my prescription wrong twice.
The appointments always felt rushed.
I started going to my local independent optician a few years ago and the experience is like night and day.

Yep, they got mine wrong. I went to an independent for a 2nd opinion. I won't be going back to Specsavers.

Yes they can get it wrong. I had a similar experience a decade ago and vowed I would never ever go back to a specsavers ever again. It’s a sausage factory. My advice would be to seek another opticians.

My previous - independent - optician said that it was fine to use your prescription to order glasses from specsavers and the like, but not to get your prescription from them in the first place, as the "volume selling" needed to keep their business viable is at odds with taking the time needed to accurately check a customer's vision. She wasn't touting for business as I was moving to a different area, just advising how to find the right person to look after my eyes when it wasn't her doing it...

Spec savers are shit. They didn’t correct my astigmatism in my glasses. Utterly useless. I now use vision express.

Absolutely and a number of things can go wrong, from human error, through to manufacture and centering in the frame etc., and by who!! If you can't see out of the glasses, take them back as they are not fit for purpose.

My husband always allows himself to be rushed with eye tests and I don't.

Guess who always has issues with their new glasses.

Yes, it absolutely is possible for them to get it wrong. It shouldn’t be a big deal for them to do a proper recheck, so don’t worry about it.