Apologies in advance, this will be a lengthy one!
I've lived in my flat just over a year. I invited my downstairs neighbour round for coffee after a couple of months here. Earlier this year she complained in writing about noise that turned out to be the bathroom fan. I immediately turned the fan off on the wall so it wouldn't bother her - I hadn't realised she could hear it. I told her how to turn it off, but she's left hers on. It's not a big deal, it doesn't bother me, not that loud anyway.
Recently my partner stayed over a few times whilst in the middle of moving house, as the whole thing took longer than expected. He gets up early for work. I received another letter from same neighbour, quite OTT, the clomping around in the night must stop, she goes to bed early etc etc. He definitely didn't clomp around, but the floorboards do creak on the landing/ hallway. When I first moved in I called in the agency to rectify it, they did put in some extra support for the boards, but said it was the best they could do, and that creaking is normal.
I replied to her letter, explaining the above, and that I could hear her too, but accept that's part of living in flats. I received another letter, saying she makes no noise, goes to bed early, no tv at night etc etc. I hear her get up to the bathroom in the early hours, the fan goes on, and when she returns to bed I hear voices - she lives alone, retired, it sounds like tv or radio. Irrelevant, it doesn't really bother me. I only hear it if I'm awake anyway.
At the beginning of December I received a call, telling me the council had received my letter to close my claim for housing benefit and Universal Credit as my partner had moved in with me and was paying the rent! Obviously I sent no such letter. I asked them to describe the letter to me and it sounds like the letters she had sent me, especially as she signed with my nickname that I go by rather than my full name, plus handwritten, lined paper, she'd included my partner's name and date of birth - her ex went to school with him, but she got the date of birth wrong! Also I don't receive housing benefit! The letter stated she was also writing to universal credit.
I believe this is classed as fraud and have now reported it to the police, but have heard nothing back except a crime reference. I would have thought they could compare the letter sent to the council and the letters I have to determine if she sent them. I know it's not urgent and that they're very busy, but she was obviously trying to make my life very difficult! And I don't think she should get away with it.
On top of all this someone is ringing my doorbell in the middle of the night, my plants outside were dumped in the bin and then after I removed them from the bin they disappeared.
I'm feeling quite anxious about all this and creep around in the evening so I don't disturb her. I never have loud music on or the tv on loud. She hasn't mentioned anything like that, but did say she could hear me talking, and that she can hear EVERYTHING!
I've contacted the rental agency and they've spoken to her, so today I received another letter! Apparently I'm being paranoid, that she's left me alone, because I obviously want to be left alone as I don't call in for coffee! That I could have just knocked and spoken to her ... which is what I asked her to do if she had any further problems after the matter with the bathroom fan! She didn't speak to me, just sent a letter, so I decided to do the same.
I really do keep to myself, mostly to avoid any problems with neighbours. I'm looking for another flat, as I don't feel I can relax here anymore, but they are all very expensive.
Sorry for the lengthy post.