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Sly extra spending at Morrisons (insert other supermarket as preferred)

159 replies

Rudicoolcat · 23/12/2024 18:13

Just a heads up for folks to keep their eyes on the cashier whilst packing up your Christmas big shop into bags.

Husband was brilliant in loading the conveyor with big shop and dutifully stood uncomplaining with wallet in hand to pay.

I took on the packing duty, (seasoned experience applies) and we had us all done in due course. Cashier certainly did not rush, chatting to her colleague about their breakfast....

Anyway, when we were told the total by the cashier I asked her to double check as I was sure I'd seen her double scan a bottle of champagne. Prefuse apologies received, machine checked and double scan hastily removed. Husband then happily paid.

Before leaving the till area a quick scan of the receipt showing more double scanning, in excess of £23!

Had to go to customer service for refund to husband's debit card. Assistant there didn't bat an eyelid, didn't want to check anything and refunded amount in record time. We thought she must be used to providing double scan refunds at this time of year. If we hadn't checked, we'd be nearly £50 out of pocket!!!

Just another shopper trying keep the cost of living to the cost of living, and not unnecessarily adding to the profits of the supermarket!

Keep 'em peeled...👀

OP posts:
cosima4 · 23/12/2024 19:44

STOP PRESS - Man, aged 66, was seen today at Morrisons checkout.

His wife, Mrs Rudicoolcat (age undisclosed) explained how this situation came to pass, noting he was "BRILLIANT in loading the conveyor with the big shop and DUTIFULLY stood UNCOMPLAINING with wallet in hand to pay."

Shoppers and staff were stunned. On her return home with The BIg Shop, Mrs Rudicoolcat took to the internet to regale people with this Christmas miracle. In her words -

"my years of investment have paid off and he knows what his part in the big Christmas shop is!"

We can only marvel at what 2025 has in store for this couple.

Blueberry911 · 23/12/2024 19:41

"Sly" is you saying someone did it on purpose. What would she benefit from scanning things twice? She doesn't get the money straight into her pocket, she works for a wage.

I used to work a till and unfortunately double scanning is very easily done and I was gutted to find out I'd done it!

NiftyPeachDreamer · 23/12/2024 19:37

AllProperTeaIsTheft · 23/12/2024 18:19

Husband was brilliant in loading the conveyor with big shop and dutifully stood uncomplaining with wallet in hand to pay.

Ummm... in what world does this merit praise? Presumably you wouldn't expect to be described as 'brilliant' for putting things on a supermarket conveyor belt and handing over a credit card without complaining? Why would he complain? I assume the food is for him too? Confused

Maybe he loaded the belt in such a way as to make it easy for cashier to scan everything in order he wanted to bag them.

I sympathise with OP on the dutiful bit, my DH would also just pay the total without question, whereas I am always doing rough mental arithmetic. The scanner thing is good nowadays for totalling up.

FeegleFrenzy · 23/12/2024 19:35

SapphireOpal · 23/12/2024 19:21

Well yes, even better - but OP will claim he couldn't possibly be trusted to buy the Christmas food shop by himself...

Needs a few more years of investment for that 😁

MJconfessions · 23/12/2024 19:33

Ahhh retail memories.

To be honest when it was busy, I used to accidentally fuck up at the till - and I was a manager!

Not to this extent - but I’m still surprised no customers ever came back to complain about me. I felt awful as soon as I realised there was an issue as the customers were already gone, so unless they returned there was nothing I could do to rectify it. I felt awful.

Anyway, that wasn’t on, neither was your experience and I would expect it to be rectified and dealt with professionally. Just the fact you brought it to the cashier’s attention yet there were other overcharges on the receipt is ridiculous.

TorroFerney · 23/12/2024 19:31

AllProperTeaIsTheft · 23/12/2024 18:19

Husband was brilliant in loading the conveyor with big shop and dutifully stood uncomplaining with wallet in hand to pay.

Ummm... in what world does this merit praise? Presumably you wouldn't expect to be described as 'brilliant' for putting things on a supermarket conveyor belt and handing over a credit card without complaining? Why would he complain? I assume the food is for him too? Confused

I assumed he must be a bit hard of thinking so this was a "big thing" for him to help like a good boy.

Cantrushart · 23/12/2024 19:30

cuteyfluff · 23/12/2024 19:27

And thats what fraud departments look out for..

Because it happens.

cuteyfluff · 23/12/2024 19:27

Cantrushart · 23/12/2024 19:10

SIL worked at B and Q. She used to get her family coming through the tills and she would just pretend to scan items so they got them free. If someone scanned through some luxury items twice, another person could pick them up and nobody would be any the wiser when it came to a stock take or checking tills.

And thats what fraud departments look out for..

cuteyfluff · 23/12/2024 19:25

SapphireOpal · 23/12/2024 19:21

Well yes, even better - but OP will claim he couldn't possibly be trusted to buy the Christmas food shop by himself...

Yes he hasn't got enough experience in packing the bags so it would all just pile up at the end

TheCheeryLeader · 23/12/2024 19:24

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

cuteyfluff · 23/12/2024 19:24

SapphireOpal · 23/12/2024 19:22

Is she saying it's taken years to teach him how to load the conveyor belt? 😂

I think so

cardibach · 23/12/2024 19:24

FeegleFrenzy · 23/12/2024 19:19

Sounds like it’s taken years of training on the OPs part to get her dh to learn how to pack shopping bags and use a credit card? 🤣. I had no idea it was so difficult that training was needed.

He still can’t pack shopping bags. He just unloaded. She did the bags because ‘experience’ apparently.

cuteyfluff · 23/12/2024 19:24

Husband was brilliant in loading the conveyor with big shop and dutifully stood uncomplaining with wallet in hand to pay.

Does he normally leave you to it and moan about the money?

SapphireOpal · 23/12/2024 19:22

cardibach · 23/12/2024 19:17

I don’t know what you mean. Years of investment? In what?

Is she saying it's taken years to teach him how to load the conveyor belt? 😂

cardibach · 23/12/2024 19:21

Rudicoolcat · 23/12/2024 19:10

Indeed!! My nice husband is sitting with a nice glass of spirit and enjoying the nice comments 🤣🤣

Nice is fine. Needing credit for normal stuff is not ‘nice’ though, not really.

Disturbia81 · 23/12/2024 19:21

I don't think it was sly, it will be accidental but at the same time it shouldn't be happening. Many won't notice

SapphireOpal · 23/12/2024 19:21

cardibach · 23/12/2024 19:19

Or why not send him alone?

Well yes, even better - but OP will claim he couldn't possibly be trusted to buy the Christmas food shop by himself...

spuddy4 · 23/12/2024 19:20

@MixedCouple2 I don't know what Tesco you worked at but I've never ever heard of this and I've worked for Tesco for a long time. Bonus has always been a percentage of your contracted hours, that's why everyone gets different.

lemonyellows · 23/12/2024 19:20

Seriously. Do you think the supermarket cashiers would be doing this deliberately? For what end?? 🤣

cardibach · 23/12/2024 19:19

SapphireOpal · 23/12/2024 19:00

Why don't you just use your own card to pay for it and leave him at home? So many couples in the shops today getting in everyone's way where one person would sufficed.

Or why not send him alone?

FeegleFrenzy · 23/12/2024 19:19

cardibach · 23/12/2024 19:17

I don’t know what you mean. Years of investment? In what?

Sounds like it’s taken years of training on the OPs part to get her dh to learn how to pack shopping bags and use a credit card? 🤣. I had no idea it was so difficult that training was needed.

cuteyfluff · 23/12/2024 19:18

cardibach · 23/12/2024 19:17

I don’t know what you mean. Years of investment? In what?

I can only assume lessons?

cuteyfluff · 23/12/2024 19:18

It's not sly it's just a cock up

cardibach · 23/12/2024 19:17

Rudicoolcat · 23/12/2024 18:37

I'm not praising him, just acknowledging to myself that my years of investment have paid off😄 and he knows what his part in the big Christmas shop is!! 🤣

I don’t know what you mean. Years of investment? In what?

NiftyPeachDreamer · 23/12/2024 19:17

Yes I always check my receipt afterwards.

I almost came a cropper in Asda using their Scan and Go app on my phone. It’s SO easy to double scan an item on the app.

Luckily I got selected for a random check and the lady found I had double scanned a few things.

She also found that I neglected to pay for my solitary onion! 😬 By accident thankfully, so I wasn’t banned for pilfering 16p worth of goods!

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