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Original poster

Cancelling gym membership

27 replies

Naddd · 23/12/2024 12:43

Hi

I cancelled my monthly jd membership by cancelling the direct debit.
I have today received a text message saying I owe money because I didn't give the required notice.
However their own t&c's say I can end the contract by cancelling the direct debit
Have I messed up?

Cancelling gym membership
OP posts:
roses2 · 23/12/2024 12:47

A bit confusing with 11.1.1 and 11.1.2 as there should be an "or" after 11.1.1.

Point them back to clause 11.1.2 as, providing you are a monthly member, you can just terminate the DD.

Motomum23 · 23/12/2024 12:46

Depends if you signed a year's contract and then cancelled 6 months in or not.