Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To not leave a tip on principle

219 replies

MyNeatLimeCat · 18/12/2024 00:02

Had a pub meal with a group, main courses (burgers, curries etc) cost £20. An 'optional' service charge is listed on the bill.

£2 or £4 isn't going to break the bank. But I just don't want to support the system, on principle.

I don't want to cause group drama either. What should I do in this situation?

OP posts:
Nothatgingerpirate · 18/12/2024 09:42

It's fine.
The definition of leaving a tip for myself was always "if they do something exceptional for you as a customer".
When this very rarely happens, I leave an (extremely) generous tip.
Otherwise, I don't tip at all, these people get paid for their (reluctant) job.

MyNeatLimeCat · 18/12/2024 09:37

UndeniablyGenX · 18/12/2024 07:53

What was the service like?

Service was fine. The waitress took the order, delivered food and drinks, took away the plates.

I would say they did their job well, and deserve to be paid their full hourly rate. Just like the driver who delivered the food to the pub, the fisherman who caught the fish and the farmer who grew the potatoes. Not sure why carrying the plates deserves special treatment.

OP posts:
lionloaf · 18/12/2024 09:24

Oh shut up, OP. A group setting is not the time for all these supposed “principles” - you’re just making your friends pay more to cover your share. Don’t be so stingy!

1apenny2apenny · 18/12/2024 09:16

I don't too unless there is some actual service and it's good. Normally these days, in a pub, you can the menu, go to the bar to order food and drinks - the only thing the waiting staff do is actually bring your meal and clear the table at the end. How is that service? That's called doing your job!

Evaka · 18/12/2024 09:16

By all means don't leave a tip on principle OP but it's a normal thing now and has been for years, including in pubs serving food.

You'll be making a choice to stand out as someone who is awkward and tight. I don't think anyone is going to think you're particularly principled. I can think of better issues to take a stand on.

MyNeatLimeCat · 18/12/2024 09:16

GallyGaff · 18/12/2024 05:07

Mr Pink?

Er, yes, basically. Mr pink was right.

OP posts:
MyNeatLimeCat · 18/12/2024 09:12

mondaytosunday · 18/12/2024 03:01

@MyNeatLimeCat aren't tops usually pooled and distributed? My friend's son who works as KP got a share.
I always tip unless poor device. I'm surprised actually a few places I go when you pay automatically decline the tip option before handing it to me. I never carry cash now so they'll miss out.
I also think less of people who refuse to tip and so I often volunteer to work out the bill and include the tip. Of course if they are adamant I will cover it instead.

Tips were not pooled where I worked.

OP posts:
Rosiecidar · 18/12/2024 09:12

I always tip, but tips in central London are creeping towards 15 per cent in some places so I will reduce the tip if the service isn't exceptional.
To be honest, when I have had good food with good service I would find it off if I was with a companion who didn't tip.

hagchic · 18/12/2024 09:11

In the UK tips are unnecessary and should be entirely by choice because all staff will receive minimum wage.

In a group there is definite social pressure to tip.

I don't buy the argument that serving food and cleaning up after it is a much harder job than care work, retail work, hospitality work or the myriad other minimum wage jobs in our society (which are growing by the day).

Long hours on your feet - that's entirely common in loads of jobs. Dealing with obnoxious members of the public - likewise.

Many people in waiting jobs get fed whilst at work - which is not an 'extra' available in other jobs.

I prefer not to eat out these days - this is part of it - and it seems to be expected even if the service is basic or even poor.

autumnbake · 18/12/2024 09:11

If i'm part of a big group dining out, then yes I would tip.

If it's just me and DH we don't, unless it was genuinely amazing service or the food was outstanding.

Sdpbody · 18/12/2024 09:03

I always ask for the service charge to be removed.

I think it is so cheeky to just add extra money. I wouldn't be able to charge a customer £14.99 in New Look and add on £1.49 for myself.

SuperfluousHen · 18/12/2024 09:00

Bluemonkey2029 · 18/12/2024 08:56

I was poisoned by a restaurant recently (fed an allergen after requesting the alternative version and double checking it wasn't there). Didn't realise till after I'd got home and was very unwell for days so had already paid and tipped.

Restaurant admitted the error and offered us a free meal and took extra care the second time around. Then got pushy about another tip for being 'extra careful' on our 'free meal'. Absolutely put me off and I won't be going back.

That said, I would often tip more than the optional service charge before it started being added on as standard but now just pay the charge. I don't really agree with it, I want tipping to be a choice not something you feel awkward removing.

The incident where they served you an allergen should be reported to the council. That’s extremely dangerous and they need to be held accountable.

SuperfluousHen · 18/12/2024 08:57

I tend to leave a generous tip if the service has been exceptional, a bog standard tip if the service was just ok.

I’m not minted, by the way, I just know what it’s like to work long, hard demanding shifts for low pay so I feel a bit of solidarity with waiting staff.

A time comes to mind when a very large group of us were out for Sunday lunch - (the service was excellent) anyway one of the kids wandered off and in the drama of finding him and leaving we forgot to tip. I went back the next day, found our waitress and made sure she was properly tipped- she couldn’t believe it, but it made her day. And I didn’t regret forking out the extra cash.

Treat other people the way you would like to be treated.

QuickDenimDeer · 18/12/2024 08:57

Bluemonkey2029 · 18/12/2024 08:56

I was poisoned by a restaurant recently (fed an allergen after requesting the alternative version and double checking it wasn't there). Didn't realise till after I'd got home and was very unwell for days so had already paid and tipped.

Restaurant admitted the error and offered us a free meal and took extra care the second time around. Then got pushy about another tip for being 'extra careful' on our 'free meal'. Absolutely put me off and I won't be going back.

That said, I would often tip more than the optional service charge before it started being added on as standard but now just pay the charge. I don't really agree with it, I want tipping to be a choice not something you feel awkward removing.

You could have died!!

Bluemonkey2029 · 18/12/2024 08:56

I was poisoned by a restaurant recently (fed an allergen after requesting the alternative version and double checking it wasn't there). Didn't realise till after I'd got home and was very unwell for days so had already paid and tipped.

Restaurant admitted the error and offered us a free meal and took extra care the second time around. Then got pushy about another tip for being 'extra careful' on our 'free meal'. Absolutely put me off and I won't be going back.

That said, I would often tip more than the optional service charge before it started being added on as standard but now just pay the charge. I don't really agree with it, I want tipping to be a choice not something you feel awkward removing.

Eyresandgraces · 18/12/2024 08:52

When we were in the US on holiday dd wanted to eat at The Cheesecake Factory. The bill was over $200 and an 18% tip was automatically added with the option for more if the service was good.
The service was fine but a $40 tip for a 90 minute meal seemed ridiculously high to me.
It’s time the US paid staff properly (and provided decent healthcare too).

Kendodd · 18/12/2024 08:51

I'm with you OP.
Difference is, I always tip.
I don't like any form of tipping though, people should just be paid properly, tipping feels a bit like throwing money to the poor and I'm uncomfortable with it. Apparently tipping isn't a thing in Japan.
The system isn't the servers fault though, so I still tip.

SuperfluousHen · 18/12/2024 08:48

WeekendFreedom · 18/12/2024 07:46

Can I just ask why you always leave a tip or would feel the need to cover a tip your friend didn’t leave?

can I just ask - have you ever worked as a waitress?

SuperfluousHen · 18/12/2024 08:47

Dreamingofretirement · 18/12/2024 08:12

I think this is more to do with you being tight/petty than having principles tbh

.

Happy Season 5 GIF by The Office
SuperfluousHen · 18/12/2024 08:43

If I were a member of your party I would pay extra to cover for your meanness.

KneesUnder · 18/12/2024 08:42

Scammersarescum · 18/12/2024 08:31

If you're in the UK then you're absolutely spot on to not tip unless you absolutely want to. You don't need to staff are on minimum wage at the least. I know someone who works in a picking and packing job on minimum wage and no one tips them. It's weird anyway for staff to rely on the largesse of diners and absolutely shouldn't be normalised.

This isn't America where hospitality staff have to be obsequious to earn a crust.

Plus certain places take the tips and use them to make staff wages up to minimum wage anyway, I think the Ivy does this though not 100 per cent on that? So you're just enriching the owners.

Using tips to top up to NMW is illegal and the Ivy doesn’t do it. What they used to do was divide the tronc in a way that gave more to chefs and senior waiting staff and less to junior waiting staff- not sure whether that’s still the case and it sounds unfair so I hope not.

GretchenWienersHair · 18/12/2024 08:41

MyNeatLimeCat · 18/12/2024 00:37

I would say tipping has always been a thing in the UK, but mainly at more expensive restaurants, not pubs.

I suspect we consume so much American media that some people think the US tipping system is normal in the UK (it is not; we have a minimum wage).

I suspect we consume so much American media that some people think the US tipping system is normal in the UK (it is not; we have a minimum wage).

This is it. I have no issue leaving a small tip, maybe more generously if the service has been particularly good, but there seems to be a growing expectation to tip a certain amount which I don’t like. I also hate it when you can sense the waiting staff check how much you have tipped (particularly when done by card machine) and almost feel the disappointment when it’s less than they expected. I don’t blame them; it’s society creating these expectations, not them, but it does sully the experience. We pay a lot of money to eat out so the awkwardness at the end just ruins it.

ThatAgileCoralBird · 18/12/2024 08:38

I’m with you OP.

its dishonest of the hospitality industry to state a price and expect the customer to pay more on top. It’s an excuse to pay poor wages. I have worked as a waitress in a cafe and we very rarely were tipped. So it’s just certain industries and certain meal replacement eating out. Ethically it’s a mine field which I’m not navigating.

Eating out tends to be an awful experience anyway besides this increase in cost it’s generally over processed foods…and you want me to pay more?!

KneesUnder · 18/12/2024 08:37

I don’t like the system either- would much prefer the European approach of paying hospitality staff properly in the first place and setting prices accordingly. But as things are I always pay the service charge/tip- not doing so isn’t challenging the system, it’s just leaving people on low wages out of pocket.

To your point about washers up- most places divide the service charge between all staff, not just waiting staff.

Maray1967 · 18/12/2024 08:32

AngelinaFibres · 18/12/2024 08:15

I worked as a waitress when I was young. I always tip. My brother has never been anything other than an academic. He never tips. I've never thought it made him look as good as he thinks it does

I’m an academic now - but I think all my team have done retail, bar work etc in the past.

However, I do know the type - and suspect there are some in my wider faculty who would take this approach. Not in my team though, thank God.

Swipe left for the next trending thread