Active discussions

Please or to access all these features

Talk
AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Lost my mortgage over a missed utility bill

38 replies

Icanttakethisanymore · 15/12/2024 21:20

I’m posting here for traffic so perhaps that makes me immediately unreasonable but hoping someone has sone reassuring experiences they can share.

I was accepted foe a new mortgage just over 6 months ago and for various reasons the sale took ages to go through. We are now making progress but I’ve had to reapply for my mortgage as the offer has expired. Unfortunately in the summer I missed 3 gas bill payments on our second home. It was an administrative cock up, not a lot of money. It’s now sorted and a DD set up so all good…. However, it has created an adverse event on my credit file and the bank has rejected my mortgage application. I’ve spoken then gas company as Experian and it sounds like the gas company are going to remove the adverse event… i’m a bit suspicious that it sounds a bit too easy.

Has anyone had experience of this and managed to get an adverse event removed? I have no defence particularly, it wa just an error, but equally I have no history of not paying my billed or having outstanding balances.

If I can’t get a mortgage I’m going to be absolutely buggered.

OP posts:
Original poster
Icanttakethisanymore · 15/12/2024 21:58

goldencabbage · 15/12/2024 21:55

Have you set up direct debit so you don't miss any more? This is vital

I have, I paid the balence at set up a DD a couple of months ago, so the utility company has no issue. The guy I spoke to said he’d ask for the adverse event to be removed… I’m just worried that all sounds a bit too easy so I wondered if anyone has experienced this being done and it being ok?

OP posts:
StaySpicy · 15/12/2024 21:58

I had this - six years of paying mortgage fine, then wanted to move and applied for a larger mortgage but missed one - one! - credit card payment (to make it to zero, I thought I'd paid it off but had one more month) and my previous mortgage provider wouldn't give me a new mortgage.
Our broker found us a mortgage with another lender no problem. It was easier than trying to plead my case with my credit card bank.

goldencabbage · 15/12/2024 21:55

Have you set up direct debit so you don't miss any more? This is vital

Hunglikeapolevaulter · 15/12/2024 21:52

I guess I’ll need to approach some alternative brokers if I can’t get it removed; my existing guy didn’t sound at all optimistic.

Yes definitely try some alternative brokers. A quick google also suggests that a missed utility payment is viewed as far less serious than a missed mortage payment.

It might hit the rates available to you though unfortunately, but it's not forever.

Original poster
Icanttakethisanymore · 15/12/2024 21:51

Hunglikeapolevaulter · 15/12/2024 21:48

That if we can’t get it removed, no standard lender will give me a mortgage.

OP are you sure? Admittedly it was a few years ago but I had a missed Barclaycard payment on mine (didn't have a DD set up and forgot) and still got a Nationwide mortgage no bother.

Brokers get people in all sorts of circumstances and dubious credit statuses, mortgages. I doubt one set of missed payments is going to rule you ineligable.

I guess I’ll need to approach some alternative brokers if I can’t get it removed; my existing guy didn’t sound at all optimistic.

OP posts:
Hunglikeapolevaulter · 15/12/2024 21:48

That if we can’t get it removed, no standard lender will give me a mortgage.

OP are you sure? Admittedly it was a few years ago but I had a missed Barclaycard payment on mine (didn't have a DD set up and forgot) and still got a Nationwide mortgage no bother.

Brokers get people in all sorts of circumstances and dubious credit statuses, mortgages. I doubt one set of missed payments is going to rule you ineligable.

Original poster
Icanttakethisanymore · 15/12/2024 21:48

Viviennemary · 15/12/2024 21:34

Three payments missed is pretty bad. But a mortgage broker will find you a mortgage.

Whilst I’m sure that’s true, obviously it will be very expensive if we have to go to a specialist lender.

OP posts:
Original poster
Icanttakethisanymore · 15/12/2024 21:45

PoundlandColumbo · 15/12/2024 21:32

Did you arrange the mortgage through a broker? If so, what have they suggested?

That if we can’t get it removed, no standard lender will give me a mortgage.

OP posts:
Viviennemary · 15/12/2024 21:34

Three payments missed is pretty bad. But a mortgage broker will find you a mortgage.

PoundlandColumbo · 15/12/2024 21:32

Did you arrange the mortgage through a broker? If so, what have they suggested?

Original poster
Icanttakethisanymore · 15/12/2024 21:30

the bank has a rule that they wil not provide a mortgage to someone with a negative event on their file. 😭

OP posts:
Original poster
Icanttakethisanymore · 15/12/2024 21:29

applestewing · 15/12/2024 21:26

What does the adverse event show as on Experian?

It’s called an adverse event and when I request my file it shows the last 24 months of history with every supplier I have a credit agreement with. With this gas supplier it shows that for 3 months in the summer there was an outstanding balance. The gas company seem to be saying they’ll remove it but I’m just sceptical that it would be that easy…

OP posts:
applestewing · 15/12/2024 21:26

What does the adverse event show as on Experian?