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AIBU?

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To warn you all about the issues with o2 phone deliveries

28 replies

MumOfOneAllAlone · 13/12/2024 15:40

Ordered my upgrade with o2 on 3rd December, with next day delivery.

It's now the 13th and I'm without the phone and my order is stuck in processing.

O2 just send out the same message every day saying that there's a delay.

If you're thinking of buying a phone from o2 online, do think again!

So frustrated!!!!!

Initially ordered because my current phone stopped working. Sent the current phone off for repairs and it's come back, so at least I can use that for the time being.

OP posts:
Noodlesnotstrudels · 13/12/2024 20:37

DH has been waiting for 3 weeks and he is not happy. O2 have offered him £10 off his contract for every week of delay or something?

MumOfOneAllAlone · 13/12/2024 20:35

ANagsHead · 13/12/2024 19:44

That’s unusual. My new O2 phones usually arrive the next day.

Have they given a reason for the delay?

There's some kind of warehouse issue 🥺😫

I know, the last time I ordered, it came the next day. There's loads of people on twitter in the same boat but the website is still allowing sales!!

OP posts:
ANagsHead · 13/12/2024 19:44

That’s unusual. My new O2 phones usually arrive the next day.

Have they given a reason for the delay?