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To think we will have to leave our phones at home

370 replies

Pippy2022 · 13/12/2024 10:36

Fraud and phone theft is becoming such a problem I think it will reach a point where it's safer to leave the smart phone at home, certainly when visiting a city like London.

Maybe smart phones will become such a risk - as in our lives are on them - we will stop using them and revert to bricks? Use tablets at home etc.

OP posts:
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RedRiverShore5 · 14/12/2024 09:48

If the phone is unlocked as the man was probably using it, it is a lot easier to get past the other stuff, some people might put pin codes in notes on phone, and not protect them. A quick Google shows they can do this. Much harder though if phone is locked. Some might use the same code for bank as phone also email is often accessible on unlocked phone

UndeniablyGenX · 14/12/2024 09:47

WaneyEdge · 14/12/2024 09:42

I don’t know the stats but there was a story yesterday (possibly in the Standard) that a chap had his phone snatched on the tube. Someone managed to take £21000 even though he had the protections you mention. They also managed to take out a loan in his name.

https://www.bbc.co.uk/news/articles/cy8y70pvz92o.amp

I read that - it was especially odd that he said he'd been trying to take out a loan himself but it was always declined, yet the scammers took one out in minutes.

WaneyEdge · 14/12/2024 09:42

Oaoejvr · 13/12/2024 10:38

What are the statistics on phone thefts in London? I can’t see that the risk outweighs the benefits to be honest. Also I don’t think your average phone thief has the technology to get into a phone that has a PIN code to commit fraud - they’d have to get past passcodes and Face ID.

I don’t know the stats but there was a story yesterday (possibly in the Standard) that a chap had his phone snatched on the tube. Someone managed to take £21000 even though he had the protections you mention. They also managed to take out a loan in his name.

https://www.bbc.co.uk/news/articles/cy8y70pvz92o.amp

Niall McNamee, standing on a London underground platform while a tube passes on the left-hand side. Niall has dark, short hair, and a beard. He is wearing a black jacket, with a green fleece underneath.

'Train phone snatcher stole £21,000 from my bank apps' - BBC News

Niall fell victim to theft while on a train and police data shows a rise in reports of these crimes.

https://www.bbc.co.uk/news/articles/cy8y70pvz92o.amp

ErrolTheDragon · 14/12/2024 09:40

And don't get me started on cars with keyless entry - I think that's one of the biggest invention blunders ever, and a massive backward step in car security.

It's completely idiotic. When we bought our last car we deliberately got the more basic model that didn't have this and then added on the features we wanted eg parking sensors.

Zanatdy · 14/12/2024 09:39

I use my phone in London all the time, within reason. I try not to walk along with it as a map etc, but I don’t ever think I should leave it at home

MrsClatterbuck · 14/12/2024 09:38

Hadalifeonce · 13/12/2024 10:43

I think a large number of thefts are 'open' 'phones, whilst they are being used. The security can then be quickly changed, if there are banking aps, it can mean your bank account is vulnerable.
There was a case in TV of a guy having his 'phone stolen, and within a small time frame his bank had received a request for a £23K loan, which they granted.

I thought a banking app would have a pass code. Mine certainly does though on the news they said that they cracked one guy's pass code which is scary. I have a pin on my phone plus also my sim card so if they take out the sim they need a code if they put it into another phone. I did this after watching one of those scam programmes on the TV.

Ginmonkeyagain · 14/12/2024 09:31

I have lived and worked in London for 24 years and had my phone stolen once - it was a fairly crap Nokia phone that was in an evening bag that was snatched from my hand in the street at 3am.

Generally I don't get my phone out in the street and keep it in a pocket in a zipped up cross body bag.

Blackdovedown · 14/12/2024 09:10

er, no. Just keep your phone safe. I’m not going to start wearing a stab vest in London either….

mitogoshigg · 13/12/2024 23:20

My bank has Face ID enabled, i have travelled all over the world to not had a problem fet

Gingernaut · 13/12/2024 23:18

If we stop carrying valuable in plain sight, that would be enough

Gunz · 13/12/2024 23:16

I go to London for footy games where basically you are very restricted on size of bags. My phone is on a line connected to my pocket and my purse is chained to my pocket. Sounds extreme but its easy to lose phones and purses. I often use Google Maps and can pull the phone out without fear of it being nicked!

Jarstastic · 13/12/2024 22:51

I had my phone stolen out of my hand recently walking up the road in Covent Garden. I'd been using it, moved my hand downwards to put it back in my bag and it was slipped out of my hand. I walked 5 minutes to a coffee shop and went online on my laptop to find my phone was 5 streets away. It was in Dubai within a few days and China not long after.

I'm not a tourist. I lived in central London for many years and still work there.

Daytrips · 13/12/2024 22:33

Goldenbear · 13/12/2024 16:18

But your anecdote doesn't align with mine, I was born and grew up in a 'vibrant' part of West and the South London and my part has been gentrified so I'm sure the crimes are nothing like they were when I was younger but still DH and I still work in central London, we both have family in London as we are both from there and between us family and friends, colleagues we know of 7 incidents of crimes ranging from phone theft, bag theft, mugging and threatening behaviour in the last 3 years. Please don't tell me my experiences are not normal.

Please don't tell me my experiences are not normal.

You’re the one suggesting others experiences are not normal /unusual by saying they are “lucky” or “cautious” . And then implying many on this thread are agreeing with my experience because Mumsnet attracts certain type of people. So listen to your own advice.

I left London fairly recently (2 years ago) and my work is still there , so I go approx once a month and most of my UK based friends and some family live there. I have a wide social circle who live and work all over London (and I last lived in south London)

So your experience was certainly not similar to mine or my friends (as well as many on this thread)

scalt · 13/12/2024 22:19

It's weirdly fascinating how the "items at risk of being stolen" change; and the inevitable Daily Fail article would give some advice on how to prevent it, which sometimes was actually so inconvenient that it simply wasn't worth it.

In the 90s, teenagers risked having their trainers stolen from their feet, if they were valuable. I heard of this happening before it happened in the book About A Boy.

Car stereos used to be another hot item, you rarely hear about this now. The solution? Ones that you could remove easily, and take with you. 😆😆😆 Who is going to carry their car stereo around at work with them all day, in case it gets stolen? (A later compromise was ones with a removable front panel.) Making it easy to remove means it's much more vulnerable if you do leave it in. Nowadays, they are actually quite difficult to remove from the car quickly, and that's as it should be.

Sat navs were often stolen, when they were novel gadgets in the early 00s, and still quite expensive. The advice was not only to hide them away, but to wipe off the tell-tale circle from the windscreen, which implied that you had one. Nowadays, cars contain valuable dashcams instead, which are usually left in.

And don't get me started on cars with keyless entry - I think that's one of the biggest invention blunders ever, and a massive backward step in car security. Because of this, you now "have to" use a Faraday pouch to outwit thieves, and to replace it regularly. Give me a traditional key to start the car with any day. (When my parents had car keys stolen in the 80s, they were amused that the garage managed to open the door locks with a paper clip, but it was much more difficult and expensive to unlock the steering wheel, and to bypass the ignition key.)

Artesia · 13/12/2024 21:49

Pippy2022 · 13/12/2024 10:36

Fraud and phone theft is becoming such a problem I think it will reach a point where it's safer to leave the smart phone at home, certainly when visiting a city like London.

Maybe smart phones will become such a risk - as in our lives are on them - we will stop using them and revert to bricks? Use tablets at home etc.

Guessing you don't live in London??

SeeMyself · 13/12/2024 21:46

Goldenbear · 13/12/2024 16:18

But your anecdote doesn't align with mine, I was born and grew up in a 'vibrant' part of West and the South London and my part has been gentrified so I'm sure the crimes are nothing like they were when I was younger but still DH and I still work in central London, we both have family in London as we are both from there and between us family and friends, colleagues we know of 7 incidents of crimes ranging from phone theft, bag theft, mugging and threatening behaviour in the last 3 years. Please don't tell me my experiences are not normal.

You have been unlucky. I have lived in London for over 35 years and that’s not been the experience of my family and friends. Not even close. I can see why you are wary, given what you have experienced.
Sounds unpleasant. I live in London and work centrally and am careful but not overly so.

TheWrongBus · 13/12/2024 21:46

Digdongdoo · 13/12/2024 15:06

Again, how do you know he had proper security? Because he told you so....

Ok, you’re starting to sound a little silly now.

How do you know I’m not a Russian bot? Because I told you so….?

Believe me, I know my colleague well - we worked together for 7 years, I went to his wife’s funeral. He’s confessed far bigger fcuk ups to me than having lax security on his iPhone - one of them being standing outside a bar near Liverpool Street on a Thursday evening to make a call.

Oh did I mention his role is heavily focused on data security?

But yeah yeah, I’m sure he’d changed the pin unlock to 123456 and his banking password to “password” and then lied to us about it.

You know best.

LarkinAboot · 13/12/2024 21:44

The irony as landlines are sadly being phased out

BlondeFool · 13/12/2024 18:59

skippy67 · 13/12/2024 10:41

Born and bred Londoner. The only time I've ever been robbed is when I lived in Madrid...

Ditto although I was in Barcelona.

Just be sensible. Don't mindless scroll walking down the street.

Hadalifeonce · 13/12/2024 18:32

saltinesandcoffeecups · 13/12/2024 15:45

Don’t you have secondary password protection on your banking apps? I have to Face ID to get into mine even when the phone is unlocked.

I don't have banking aps. All I know is the chap was using his phone, he was pushed to the ground and the phone stolen, within a very short space of time, they had changed his protocols and been able to get into his bank to get £23K. The bank were reluctant to clear the loan as he didn't have a police report. It was only when they told him all his protocols had been changed just before the loan was requested, they agreed it wasn't him.

Goldenbear · 13/12/2024 17:56

ThatIsNotMyNameSoWhyAreYouCallingMeThat · 13/12/2024 17:44

I have one colleague that got knocked down by a Lime bike outside our office in the City. Doesn’t mean hundreds of thousands of people are being mown down by cyclists, does it?

Edited

But I suppose that's not the topic of this thread- getting knocked down by a Lime bike. The phone snatching is being reported on in quite a few papers, London having some of the worst hotspots. However, tbh phone snatching is not as bad as some of the much more serious crimes of London in the past (when surprisingly it was a lot more of an interesting place to be) so unsure why the OP is getting worked up about it!

Makingchocolatecake · 13/12/2024 17:52

I don't think this will happen because people use them to call work/home if trains are late, and most people sit on them on the train too

ThatIsNotMyNameSoWhyAreYouCallingMeThat · 13/12/2024 17:44

Goldenbear · 13/12/2024 16:18

But your anecdote doesn't align with mine, I was born and grew up in a 'vibrant' part of West and the South London and my part has been gentrified so I'm sure the crimes are nothing like they were when I was younger but still DH and I still work in central London, we both have family in London as we are both from there and between us family and friends, colleagues we know of 7 incidents of crimes ranging from phone theft, bag theft, mugging and threatening behaviour in the last 3 years. Please don't tell me my experiences are not normal.

I have one colleague that got knocked down by a Lime bike outside our office in the City. Doesn’t mean hundreds of thousands of people are being mown down by cyclists, does it?

Wheelz46 · 13/12/2024 17:43

Technology is constantly improving and will continue to improve, a reminder of keeping belongings secure is the best way forward!

Fraud is not isolated to phones and in my world of fraud investigation it's quite low down on the list for victims of fraud and actually more secure than a lost purse due to 2fa and fingerprint/face recognition.

So although phone theft maybe high, being drained of your money, not so much!

High up is stolen cards, with the ability of contactless it's quicker and easier for the fraudster to rack up debt before the victim realises. Fortunately fraud monitoring systems are continuing to evolve to try and prevent fraud as much as possible!

Another one higher up than phone fraud is people being the victim of scams and receiving suspicious links and all we can continue to do is educate people on these types of things!

Keep your belongings secure, read up on scams, no need to set people back a decade or so!

C152 · 13/12/2024 17:26

This is a bizarre thread. Over 9million people live in London. Do you think none of us shoud carry phones, or should we encourage Nokia to go back to making 3210s? I've never had my phone stolen - touch wood - and nor has anyone I know. We all live in London. Be aware of your surroundings, don't be careless with your belongings and be aware of how to mitigate fraud is the best you can do.