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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to feel a bit fobbed off by response to complaint?

131 replies

SummerBaby8 · 12/12/2024 18:43

Sorry for long post, trying to give context.

I attended a&e at 9 weeks pregnant due to dehydration. I’m in my 30’s and my partner is listed as my next of kin. My mother became aware of my admission and contacted a&e. The treating Dr informed my mother I was pregnant. I had not and did not intend to disclose my pregnancy to family for various reasons.

Dr immediately realised their error and informed me. I was very unwell but expressed how upset I was. Following this my partner had to leave for work. When I woke, my mother had attended and been informed of where I was and allowed to sit and wait for me to wake.

Following my discharge, I submitted a complaint. The hospital completed an investigation but didn’t contact me to ask about the impact this has had on me as part of this. Their response is that the Dr is sorry and has been spoken to.

Whilst I understand the pressures the NHS are facing and that people make mistakes, and cannot undo what has been done, AIBU to feel their response is a bit half hearted?

OP posts:
HostessTrolley · 12/12/2024 18:51

Would it help if they tie the doctor to a post and have everyone kick her? They acknowledged a mistake was made and you got an apology...

Had you told anyone that you didn't want your mother present or had it documented in your pregnancy record? Seriously though, the next person would be complaining if their partner had to leave and their family member wasn't allowed through to support them....

Mickey79 · 12/12/2024 18:51

2025istheyear · 12/12/2024 18:46

The doctors apologised.

Not sure what you want.

What do you want more than an apology and an admission of a mistake occurring?

Edited

I agree. There is literally nothing else to do. The dr will no doubt reflect on the error and not make that mistake again. Quite rightly,

2025istheyear · 12/12/2024 18:46

The doctors apologised.

Not sure what you want.

What do you want more than an apology and an admission of a mistake occurring?

UndeniablyGenX · 12/12/2024 18:45

Are you seeking compensation?

Catza · 12/12/2024 18:45

What would you like to have happened instead?

Wetandcold · 12/12/2024 18:45

What did you want from your complaint?