...keep items as "display only" ? A piece of furniture for the shop I can understand, or a window prop, that's used each year. But 2 charity shops local to me have a Christmas tree in the shop (easily accessible) decorated with a random assortment of ornaments, and customers are not allowed to buy the baubles. If they were a matching set fair enough, keep them together. But they are a random assortment and the charity loses income and goodwill because they are displaying things in the window and shop that customers can't buy. I genuinely don't understand the logic! This is not a dig at the shop volunteers, who do a great job (and I have done it myself)