To resigned from job?

I know you quit, probably a bit flippantly, but I can see why if you were being put under unnecessary stress. Is anyone else being treated like this? Was it like this before your mat leave?

if not then contact ‘pregnant then screwed’ for advice or ‘maternity action’. Your manager sounds awful. You can also submit a grievance about the manager’s behaviour to HR even though you have quit. They seem unreasonable and their actions have been inappropriate during your mat leave as well as afterwards.

I very much doubt OP has grounds for constructive dismissal after just a week and without raising a formal complaint or making any attempt to resolve the situation.

Unless the pressure from her manager is something like ringing her every hour, day and night.

Because you're entitled to nothing above CMS if the relationship ends

OP, your manager has flouted clear rules, making it clear they do not want an employee with agreed flexible working arrangements, they have pressured you to the point you have felt unable to anything other than resign. I think a legal team would say you’ve got grounds for constructive dismissal.

How did people manage before these crazy
times?

They sound awful. But you did resign a bit hastily. Anyway it's done now. You could try and get them for constructive dismissal especially since they did agree your hours and then changed it all.

I don’t agree with you. Most decent people wouldn’t.

I’m surprised your HR department aren’t bricking themselves and aren’t trying to contact you to sort this out. What they’ve done to you sounds like constructive dismissal and your quitting doesn’t harm that position.

Get in touch with a solicitor who specialises in employment law - I’m pretty sure they’d be able to get a settlement for you from this firm.

If you can manage financially, then good for you. Honestly, we’re not just here to pay bills and die. Being miserable at work shouldn’t be the norm. Enjoy your time with your little one. There will be other jobs.

My advice is based on having been HR in a similar industry (not call center) although I'm several years clear now.

Do I think OP could actually take this to tribunal and win? Probably not, especially without correctly following internal grievance processes.

If someone finds themselves in a similar situation the correct process is to go to HR and make a formal complaint that your flexible working arrangements aren't being followed, but that's no longer an option here.

But there definitely is enough here to make a legal headache for HR, and if you want to leave the goal is safe exit - no repayment of enhanced maternity benefits (although part time in a call center I'd be shocked if they offered any), a clean reference and ideally PILON.

Yes do this

Why

Im with you on the one op

Working hours have been agreed. It's your boss going back on the hours not you

Get back to beauty and or find another call centre roll.

You don't even need this job so do not vais yourself stress over it

Neither HR nor a union are going to alter the fact that you have (had) a CF for a manager.

You did the best thing possible OP.

My DW has done the same in similar circumstances.

I agree with both points

I think you’re probably be the manager from this post 😂

Personally, it irritates me when new mums expect and then get priority treatment at work. I think many would agree with me.

You should have asked for a chat with your manager to see if you could have arrived at a compromise. Flouncing out rarely works, and you won't get a good reference.

Exactly this! Your mental health, especially as a new mum, has to take priority.
Your situation as you’ve explained is you have financial support at home and have the back up of doing beauty treatments for income when you leave this job. Your partner also supports you leaving the role.
To me, it’s a no brainer, the decision might have been different if the above wasn’t in place but you have the option to leave so fuck staying in a job that makes you ill!!
it’s done now OP and was the right decision for your family, don’t replace work stress with stressing about negative mumsnet responses to your post

I'd be interested to know what happened before OP was on maternity leave.
Was it normal to ring in and ask people if they could change start times at quite short notice?

If so, there is no harm in the manager asking. But OP is at liberty to say "no" and refer to the agreed hours.
She's only been back a week. How much calling and texting has there actually been?

If you have those agreements in writing or email or SMS form, then:

1. Tell the manager involved that you will work your agreed hours
2. Tell HR the same - if you have an HR department/person
3. Check with local CAB if this constitutes constructive dismissal
4. Work out your notice professionally, including handover, while you look for another job

If you don't have your new hours in writing, then the only thing you can do is step 4

Get married if you're going to be a SAHP. Pronto.
Find out if you need to pay back enhanced mat pay. Pronto.

Of course see you can and should quit.
By the sounds of it though you’ve done it entirely the wrong way - though I do understand why.

• you may need to pay back maternity pay as you’ve breached contract (just a possibility).
• you’ve left yourself very vulnerable if not married.
• You may have a case for constructive dismissal - contact acas.
• it was always going to be hard - returning from maternity leave is the pits for 99% of women regardless of having a lousy manager.

Phone Maternity Rights Advice Line – 0808 802 0029. They can give some idea if you have any legal options.

https://maternityaction.org.uk/advice/pregnancy-discrimination/

You may have a case for harassment. They can change your hours etc as a business need but you should have been consulted. The fact you weren't consulted and left because of the changes could amount to constructive dismissal. You should have tried to resolve it through HR.

I think you should always make sure yourself a union because if nothing else you will get free legal advice. Most will give local support with existing issues but the free legal advice doesn't usually kick in until you've been a member for 13 weeks.

Although it was probably a knee jerk reaction, good for you! Fuck them, I say.

OP you have to make mental health and happiness a priority and I think you have done that. YOLO as kids say. Only you know what you can handle at the moment. It sounds like you have a lot on your plate with your LO so perhaps doing your beauty stuff around your child is the best option. Sales is awful and a really toxic environment isn't it? I for one am glad you're out of it. Your story sounds a bit similar to mine. I wasn't in sales but worked for a corporate company who forced me out while I was on mat leave by telling me the previously verbally agreed part time hours were no longer an option and I had to go back full time or not at all. I took the money and ran. At that point I realised I would never prioritise work over anything else ever again as you are just a number on a spreadsheet. You've done the right thing. All this talk of going to HR and constructive dismissal, fine if you have the headspace and fight in you but it sounds to me like you need to prioritise yourself. If you want a bit of vengeance write a really bad review of the company on the jobs website Indeed with a 1 star review. 😈
Also check out this website. Lots of advice for those of us who have been pregnant and screwed by the system. Advice on flex working etc and what your rights are if you can be arsed to fight it with HR.
https://pregnantthenscrewed.com/