£400 item delivered to my Dad by mistake

Have you contacted your bank? I had my card stolen and whoever stole it managed to run up about £100 over the course of several hours in KFC 🤣. I'd already cancelled the card but when those transactions showed yp on online banking I called my bank (HSBC) and explained (plus told them to feel free to look back over past transactions as I have never in my life been in a KFC!) and they just refunded it.

I think everyone who has said they'd keep it has qualified that with stating that they wouldn't if it was from an individual seller/independent shop - only if it was the likes of Amazon etc. So your example is pretty different as that affects you personally.

@Andoutcomethewolves they could easily find out.

At the end of the day, it's not okay to steal, no matter who from. Especially not a luxury item.

Basically yes to your first question. Clearly you have a different moral stance but I'm perfectly comfortable with mine.

The person sat at home can call Amazon or whoever and send them a photo of the parcel that arrived, and will get what they ordered. I don't see how they could make the connection with OP's dad's order and in any case it wouldn't be worth the time and hassle for them.

Contact the supplier and act like a grown up

There’s been times at Christmas where I have had the opposite happen to me. I ordered a £300 coat and got a £50 item instead, other times it’s been less value but still completely wrong. They’ve likely muddled up while packing and I suspect someone will be frustrated that their £400 item is awol.

Right? And so close to Christmas too. I don’t know how people justify it to themselves.

Another of these moral conundrum questions from a new poster who doesn't return ...

It's so sad that we live in a world where so many of you would keep it. God help the kids of the future if this our morals are so rock bottom now.

Exactly. It's unbelievable how many people have no moral code or consideration for others whatsoever.

Its interesting as mumsnet always claim companies never want it back but when I was delivered items from a supermarket and it contained items I hadn't bought, I called them and they did actually come back and it wasn't even anywhere near £400

Exactly.

At the end of the day, someone has spent £400 on an item they've not received but the seller will probably be saying "well it was delivered so that's that!"

It’s is Amazon. Screw em keep it. In fact if it’s anything other than a. Small business. Keep it.

I don't understand what you're asking. Are you asking for permission to steal it and use stolen goods? If you are, that defies any logic, moral or social compass and zero emotional intelligence.

There's someone out there currently looking for that item, they may well have saved very hard for it and it may be intended as a gift for someone special, or to mark a special occasion or congratulations. You have NO idea!

Either way they'll be currently arguing with the company, telling them they never received it, getting batted back and forth between the seller and the delivery company, both of whom are saying no refund or replacement because it was delivered and flagging up proof of delivery which was to your father who is now well on his way to being a thief with your blessing!!!!!!! 😡

Morally bankrupt and unforgivably selfish!

Legally, it’s not covered under the unsolicited goods act as he did order from them, so they’ve got six years to recover the item or the value of the item from him.

All these people trying to justify depriving a seller of £400 - shame on you.

Someone stole my wallet last week and spent £93 on and another £90 at Tesco - apart from the fact that I don’t buy from places with unethical practices, so the first purchase really, really bothers me - I needed that money, that I earned, because I’m not rolling in the dough. But that’s fine too I guess? Wonder why I even bothered the police with it given that finders keepers seems to be the new rule for people? Some people on here need to recalibrate their moral compass.

This could well be a scam. Be careful if someone turns up for it. Deny its there.

I would let them know, and I’m very happy to facilitate collection but I won’t traipse off to a post office with it.

I think you ought to send it back. I couldn't live with myself if I didn't.

So theft is okay as long as it's from a big corporation?

Never mind the innocent person sat at home without their £400 product I guess!

Loving all the PPs trying to justify what is basically theft.

Well I clearly lack morals! I think it would depend where he ordered from? If it's somewhere like Amazon or Tesco or any big company I'd keep it without a moment's hesitation. If it's from someone's personal shop on eg Etsy, I'd let them know. Those are my own personal moral boundaries 🫣

I would definitely tell the company. I was brought up by the kind of mother who would tell the check-out person if an item hadn't rung through. I couldn't keep a valuable item sent in error without letting the seller know.

Companies quite often let people keep things sent by mistake as it can be so much hassle (courier costs, admin overheads) to get it back.

I was cheerfully given a delightful freebie by the bloke fitting our kitchen, and when I remonstrated he said, 'Nah, I've still got half a dozen of those left - I ordered one and they sent ten and when I told them, they said to just keep them.'

A friend had similar with expensive hiking boots - I can't recall the details but she was wearing the same make for bloody years.

Depends where it’s from. A hairdresser once failed to process my card transaction correctly for a £500 service and only after contacting them twice to let them know did they realise what had happened and arrange payment. I could’ve easily gotten away with it but knew the self employed hairdresser would’ve taken the hit and felt bad. However, had I had a £500 product through the door from Amazon I probably wouldn’t bother letting them know to be perfectly honest.

My FIL once received a case of wine when he'd only ordered one bottle. The company told him he could keep it as it was too much hassle for them to arrange collection and it was their mistake.

https://forums.moneysavingexpert.com/discussion/5675332/unexpected-parcel-scam