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AIBU?

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Our cleaner got offended

182 replies

Hocuspoc · 09/12/2024 13:46

I am confused.
We have a cleaner for a couple of months now, a nice lady, but doesn't exactly stick to a schedule.
We agreed on 2 hours per week after her own assessment how much it would take her to clean the flat on weekly basis.
With the exception of first two times, she started leaving earlier, for a couple of weeks now she is staying no longer than hour and a half.
Yet, she always says at the end - 2 hours done hence x Pounds for today.
Because I don't find money on the street and because there are more things left to do every time she announces she completed the work, we decided to make a list of tasks so there is enough work to use up the 2 hours (which we are paying for).
She was absolutely livid when I introduced this plan. There was nothing out of ordinary on that list, nothing that she didn't do the first time she cleaned the flat. Yet she stormed through the flat for 2 hours to the minute and left without saying goodbye - assuming she is not coming again 🤷🏼‍♀️
I really don't understand people anymore,sigh...

OP posts:
Jumell · 09/12/2024 13:55

Totally unreasonable of her OP

Hoppinggreen · 09/12/2024 13:53

She was challenged about short changing you and had a tantrum.
No loss

hagchic · 09/12/2024 13:53

If she does this to 3 clients, she has 1 1/2 hrs free to fit another person in.

It's not right, but it might be how she thinks.

Londonrach1 · 09/12/2024 13:52

You well rid of her. Hopefully next cleaner will work the two hours you paying for

Blinkingmarvellous · 09/12/2024 13:50

How odd. Its not you....

lateatwork · 09/12/2024 13:50

Maybe she thought it was 'clean the flat, with these things included, for £X'... Not £x per hour?

Beamur · 09/12/2024 13:48

If she's charging for 2 hours then yes, I'd expect her to be there for 2 hours.