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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be annoyed play centre held a party at the same time as open session?

263 replies

Hohohoididnotgo · 08/12/2024 16:41

I went to a little role play cafe today with my children. It’s only small so probably only capacity for about thirty kids. Fine except today there was a birthday party which was pretty much the whole centre. So after an hour or so of play pretty much every other child there went and sat at a table with food, balloons and cake and were playing party games.

I have had this before at soft play and obviously it happens but at soft play it’s bigger and less obvious and when the children go to eat and play games it’s in a separate room. This wasn’t.

AIBU? I felt a bit sad for mine as they’d struck up friendships with some kids playing and then they were left almost alone!

OP posts:
Gymrabbit · 08/12/2024 18:14

As usual on mumsnet, people line up to be disingenuous.
this is not a large soft play where 20 kids go off for a party and leave 30 still playing or even where’s there are 2 or 3 parties and 20 -40 still playing.
it was basically a private hire and then a few add ons.
I have NEVER heard of this at any venue I have attended.
so 25 kids go off in front of you and leave 3 to play in the place.
I also don’t think the OP has ever suggested her kids should have been invited to the party more that the venue shouldn’t have had a few kids extra outside the party.
YANBU OP.

SouthLondonMum22 · 08/12/2024 18:14

Hohohoididnotgo · 08/12/2024 18:08

Mostly cost related to be honest, £30 isn’t cheap (paid just under £15 for two children) so was a bit loath to cut it short for that reason.

I was responding to pp who let her 22 month old gatecrash a party.

In your situation, I’d have made a big fuss about having the play place to themselves when the others were doing activities. Exclusive use! Sounds amazing.

Like others have said, if a place can have 30 children in, it’s rare they would close if it hasn’t filled. Children just have to learn that they aren’t invited to the party.

WhatNoRaisins · 08/12/2024 18:14

I too would have chosen a different time if I'd known that 25/30 spaces was a birthday party.

BlitheSpirits · 08/12/2024 18:14

It sounds as though if the party hadnt been there, there would only have been a couple of kids. Surely you can see this wouldnt cover their costs

I8toys · 08/12/2024 18:13

Has parenting changed in the last 15 years since mine went to soft play? You would just tell them no you can't go there and play with them yourselves and keep them occupied when its quiet. Its a non issue.

TeeBee · 08/12/2024 18:12

Our job, as parents, is to help our children negotiate less-than-perfect situations; not to make everything perfect for them. Your children will survive seeing someone else have their birthday party. Nobody has done anything wrong here. The cafe is a business and unless they maximise their income, they will close...simple as that.

Cattenberg · 08/12/2024 18:12

Fabulouslyunfabulous · 08/12/2024 17:50

I don’t think that you are being unreasonable and think it’s quite funny that people are falling over themselves to try to make you feel bad.

That's AIBU for you, isn't it?

The venue could at least have explained to OP when she booked that 25 of the 30 places for that time slot were already booked for a party, which would take place in the same room, and that hers might be the only children not included. I think most parents would then decide to go at a different time. I know I would.

Play centres usually get plenty of repeat business, so you want to avoid upsetting children and pissing off parents in situations when it's easily avoided.

tachetastic · 08/12/2024 18:10

Hohohoididnotgo · 08/12/2024 16:41

I went to a little role play cafe today with my children. It’s only small so probably only capacity for about thirty kids. Fine except today there was a birthday party which was pretty much the whole centre. So after an hour or so of play pretty much every other child there went and sat at a table with food, balloons and cake and were playing party games.

I have had this before at soft play and obviously it happens but at soft play it’s bigger and less obvious and when the children go to eat and play games it’s in a separate room. This wasn’t.

AIBU? I felt a bit sad for mine as they’d struck up friendships with some kids playing and then they were left almost alone!

Perhaps in retrospect the centre staff would look at the scene and think they could have done things differently, but I don't think you can blame them.

That said, while you are not entitled to join the party, if your numbers are correct and I was hosting a party for 25 and there were literally 3 other kids there, I would invite them to join the games.

Hohohoididnotgo · 08/12/2024 18:10

@Pookie2022 my youngest is only 18 months and I think we’d have had similar struggles if it wasn’t that her sister is 3 so understood a bit better. As you say otherwise they just keep running back. Of course you can ‘be the parent’ and remove them and eventually have to leave but the point is you shouldn’t really be put in that position in the first place.

OP posts:
Hohohoididnotgo · 08/12/2024 18:08

SouthLondonMum22 · 08/12/2024 18:07

Of course we’ve experienced determined toddlers. It doesn’t mean you just let them gatecrash a party though.

Why didn’t you just leave?

Mostly cost related to be honest, £30 isn’t cheap (paid just under £15 for two children) so was a bit loath to cut it short for that reason.

OP posts:
housethatbuiltme · 08/12/2024 18:08

Pookie2022 · 08/12/2024 17:45

oh I really tried. She was 22 months and there was no barrier between the party and the rest of the soft play, so every time I put her down she just ran back. Honestly some people comment as if they’ve never experienced a determined toddler.

You job as a parent is to remove her.

That really doesn't need explaining... Imagine being so mannerless and then posting about it online.

Most of us have dealt with headstrong toddlers by the way, we pack up and leave when they are unruly.

ForkHandlesNotFourCandles · 08/12/2024 18:07

Londonrach1 · 08/12/2024 18:00

Op ...I don't think I've been to anywhere that doesn't hold parties at the same time as having it open to the public. They are a business. Yabu I'm afraid.

There’s a lovely place near us that do crafting parties.
They are open on some days to the general public but at other times closed for Parties. The two don’t overlap.
Its been around for years, so clearly doing well.

Hohohoididnotgo · 08/12/2024 18:07

Invisimamma · 08/12/2024 17:56

If they had said at the desk when you pay to get in 'we have a party on just now but you're still welcome to play' would you have said 'actually no thank you we will not play today', wouldn't that scenario have been even more disappointing for your children?

TheY probably can't close entirely for parties or they'd be operating at a loss, unless the party is for the full 30 kids.

I think that would have been preferable in some ways but as I’ve said I don’t actually think they should have accepted bookings.

Yes obviously they aren’t going to go home with other kids but it’s a bit out of sight out of mind, isn’t it? Here they were literally in front of them!

Plus it does alter the atmosphere when you’ve only one other child playing.

Learning experience yes except you’re not paying for a learning experience; you’re paying for your child to have fun and when they don’t then it does leave a bit of a negative feeling.

OP posts:
Doingmybest12 · 08/12/2024 18:07

To be honest I'd have encouraged mine to enjoy the space without 25 other children there once they were busy,what a treat. If I'd twigged it was a party I'd would have tried to steer mine towards letting the party children get on with playing and told them to remember the others are at a party. Also mightve talked about parties and future parties for them.

SouthLondonMum22 · 08/12/2024 18:07

Pookie2022 · 08/12/2024 17:45

oh I really tried. She was 22 months and there was no barrier between the party and the rest of the soft play, so every time I put her down she just ran back. Honestly some people comment as if they’ve never experienced a determined toddler.

Of course we’ve experienced determined toddlers. It doesn’t mean you just let them gatecrash a party though.

Why didn’t you just leave?

Marblesbackagain · 08/12/2024 18:06

I love the idea that a company should lose profit, have you done the sums?

You said it cost £30? So £15? X 5 spaces x 8 hours of being open=£ 600 potential loss of revenue per day.

Any business that can afford to say no thanks to potentially £600 x 6/7 days= 3600-4200 per week!

ForkHandlesNotFourCandles · 08/12/2024 18:04

MabelMora · 08/12/2024 17:57

So sad? Fuck me. OP's children are clearly from a relatively comfortably off family with a mother who thinks their needs and desires trump everything else so I don't think they've got it too hard in life. They'll survive not dancing at a stranger's party and eating cake, I'm sure. Although, my God, can you imagine the trauma if they had been allowed to join in and there was no...<gasp>...party bag for them at the end?! However would they cope? 😱

No need to attack …..etc….
We are all allowed our opinions.
I am however Shocked that you seem to think your assumptions on OPs status in the world has anything at all to do with this thread.

Jeschara · 08/12/2024 18:04

PFB I honestly do not know any parent who would feel the same as you.

housethatbuiltme · 08/12/2024 18:01

I felt a bit sad for mine as they’d struck up friendships with some kids playing and then they were left almost alone!

That is LITERALLY how play places work... did you expect to take these kids home with you? lol. Its a child your child met and played with for a short while (only because they shared a space by coincidence) and will likely NEVER see each other again.

Even in a non party situation people leave at different times, kids get called to eat, kids get board, want to do opposite things or meet another kid they know and wander off.

Sounds a bit like pfb syndrome.

TofuTart · 08/12/2024 18:01

TunipTheVegimal24 · 08/12/2024 17:40

I've had this before - really, really uncomfortable and my child was upset. If it happened again, I'd take my child out and ask for a refund. I absolutely blamed both the venue, and the birthday child's parents - if I was them, it wouldn't occur to me, to not invite the three children being excluded in the venue, from a slice of cake and game off pass the parcel! How tight / hard nosed would you have to be? It's not like they were short of cake.

Sorry, but that's ridiculous - you can't just invite random other kids to the party just in case they miss out! You have to pay per head before the party anyway, you don't just add others on - unless you feel that the parents should cough up the cost for yours too?!

Londonrach1 · 08/12/2024 18:00

Op ...I don't think I've been to anywhere that doesn't hold parties at the same time as having it open to the public. They are a business. Yabu I'm afraid.

bakewellbride · 08/12/2024 17:58

@UprootedSunflower but then you'd have a kid who is a total stranger to your kid at their own party. And that kid might be a pain in the arse! No way I'd make my own children put up with that and potentially be pushed or hit at their own party, kids I know only.

YourSpryWriter · 08/12/2024 17:58

I agree with you. I think they should have let you know and you are being perfectly reasonable to be annoyed/upset.

If the party children went into another room then that would be fair enough but to have a party with almost every child there involved in the play space then that just makes things awkward for the children not involved as it was almost the entire group of children in the setting.

I understand that businesses need to make money but they should also be upfront with their customers so people return to their businesses.

MabelMora · 08/12/2024 17:57

ForkHandlesNotFourCandles · 08/12/2024 17:51

I get exactly what you are saying.
Its a shame the venue didn’t appreciate how hurt kids can be when they so obviously will feel left out.
If only your kids ( plus a few others maybe ?)were being left out that’s very sad.
Why open it to other members of the public if it was basically filled up with a booked party.

Seems like the venue aren’t really thinking about all the kids.
So sad OP
Id avoid it in future

So sad? Fuck me. OP's children are clearly from a relatively comfortably off family with a mother who thinks their needs and desires trump everything else so I don't think they've got it too hard in life. They'll survive not dancing at a stranger's party and eating cake, I'm sure. Although, my God, can you imagine the trauma if they had been allowed to join in and there was no...<gasp>...party bag for them at the end?! However would they cope? 😱

Jeschara · 08/12/2024 17:57

93% of posters disagreed with you the last time I looked, there was one other child there and you. You could have got involved or were you just hoping for a coffee while your kids amused themselves.
Honestly expecting the business to close because of your children is unbelievable.