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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be annoyed play centre held a party at the same time as open session?

263 replies

Hohohoididnotgo · 08/12/2024 16:41

I went to a little role play cafe today with my children. It’s only small so probably only capacity for about thirty kids. Fine except today there was a birthday party which was pretty much the whole centre. So after an hour or so of play pretty much every other child there went and sat at a table with food, balloons and cake and were playing party games.

I have had this before at soft play and obviously it happens but at soft play it’s bigger and less obvious and when the children go to eat and play games it’s in a separate room. This wasn’t.

AIBU? I felt a bit sad for mine as they’d struck up friendships with some kids playing and then they were left almost alone!

OP posts:
Jabbabong · 08/12/2024 19:03

How does it make any different to the same number of children not attending a party?

Bloom15 · 08/12/2024 19:03

I don't see what the issue is to be honest. Kids always make friends in these please and they move on easily - one might leave before an other etc.

Pipconkermash · 08/12/2024 19:01

Oh OP, you’re being so precious 😂 I’m
more sorry for the birthday kid having a load of randoms in there.

Pookie2022 · 08/12/2024 19:01

Differentstarts · 08/12/2024 18:37

What do you do if she's running into the road or wants to climb into the oven

Honestly what a silly comparison. I said I repeatedly tried to remove her and that the lovely parents invited her to join in, which meant meeting Micky mouse and having a small piece of cake. If the parents were unpleased I would’ve continued to remove her. Unsure as to what your problem is?

cakewench · 08/12/2024 18:58

I think you probably would have had better responses if you'd phrased it differently from the start.

I agree with you in that: I believe such a small location should not have had a birthday party booking and also other bookings. Or at the very least, they should have given you a heads up to expect it "we're happy to host you as well, but we also have a big party who will be taking up most of the space." Being in the middle of, essentially, a big party but not actually being included in it would be really awkward, and I'd be irritated that I'd paid that money so that my children could just sit around with no more children left for them to play with while the big party got on with their activities, right in front of them.

(and some people might take it this way so let me stress: I'm not saying you should have been invited to some other child's party to make up for the situation. I'm saying, you should have been informed so you knew what your children would be in for when you arrived, because I assume you'd have opted to book for a later session)

Differentstarts · 08/12/2024 18:53

Am I the only one as a kid who would of loved the play area to myself why the other kids had to go eat

comfyshoes2022 · 08/12/2024 18:49

Where I live, places like this have parties during special times when they are not open to the general public. That seems like a more reasonable solution to me.

mikado1 · 08/12/2024 18:47

Was there still ample space and equipment to play? If so, it's just one of those things that you have to get on with I'm afraid. Yes they're having a party but your dc still has the same situation they originally had. The way you respond to their disappointments will show them how to deal with them. It is good that they understand these things. I remember making it clear from early on that not everyone got invited to every party etc. It's good to be able to take these things and know how it works.
I remember dc meeting a few school pals at soft okay and being delighted only for them to run off to a party 15 mins in.. that was just unfortunate.
I wonder did you say anything on leaving?

Differentstarts · 08/12/2024 18:47

Tess150 · 08/12/2024 18:38

You don't pay £30 to walk down the road or go in your kitchen.

I'm not replying to op I'm t
Replying to the poster who said you can't stop a strong willed toddler

SouthLondonMum22 · 08/12/2024 18:46

TunipTheVegimal24 · 08/12/2024 18:37

We'd already paid for the play session, so no the family wouldn't have had to pay. In our case, it was in a play cafe, where it's a closed session from say 10 until 12, not families coming in and out.

So you had one smallish room, set up for a birthday - bowls of crisps, sandwiches, birthday cake, balloons etc. Party games like pass the parcel and musical statues. Then say 25 children all eating cake and playing, then three other children, whose families had all booked the session and paid for it in advance (unaware there was a party at the same time), who were 4m away from the festivities but excluded.

I wouldn't expect another family to pay, no. But as it would have cost them nothing, any decent person would say "This is a bit of an awkward situation! But we'd love for you to play musical statues with us, and have a slice of cake, if you'd like".

Edited to say too - the venue was also massively at fault, as really not best practice for a business catering to children either (mainly 0-5s). They should have closed for a private event, as many play cafes / small soft plays do at the weekends, to facilitate birthday parties.

Edited

You pay per child for birthday parties. If you’ve paid for 25 children and let an extra few join, you’d be charged for the extra few children.

Tess150 · 08/12/2024 18:38

Differentstarts · 08/12/2024 18:37

What do you do if she's running into the road or wants to climb into the oven

You don't pay £30 to walk down the road or go in your kitchen.

Tess150 · 08/12/2024 18:37

OP I think the most sensible thing to do would be to complain to the venue - say that you should have been told that there was a party happening as it really impacted your young children who didn't understand why they couldn't join in or eat with the other children. Say that it has put you off going again so would they consider informing people in the future.

Differentstarts · 08/12/2024 18:37

Pookie2022 · 08/12/2024 17:45

oh I really tried. She was 22 months and there was no barrier between the party and the rest of the soft play, so every time I put her down she just ran back. Honestly some people comment as if they’ve never experienced a determined toddler.

What do you do if she's running into the road or wants to climb into the oven

TunipTheVegimal24 · 08/12/2024 18:37

TofuTart · 08/12/2024 18:01

Sorry, but that's ridiculous - you can't just invite random other kids to the party just in case they miss out! You have to pay per head before the party anyway, you don't just add others on - unless you feel that the parents should cough up the cost for yours too?!

We'd already paid for the play session, so no the family wouldn't have had to pay. In our case, it was in a play cafe, where it's a closed session from say 10 until 12, not families coming in and out.

So you had one smallish room, set up for a birthday - bowls of crisps, sandwiches, birthday cake, balloons etc. Party games like pass the parcel and musical statues. Then say 25 children all eating cake and playing, then three other children, whose families had all booked the session and paid for it in advance (unaware there was a party at the same time), who were 4m away from the festivities but excluded.

I wouldn't expect another family to pay, no. But as it would have cost them nothing, any decent person would say "This is a bit of an awkward situation! But we'd love for you to play musical statues with us, and have a slice of cake, if you'd like".

Edited to say too - the venue was also massively at fault, as really not best practice for a business catering to children either (mainly 0-5s). They should have closed for a private event, as many play cafes / small soft plays do at the weekends, to facilitate birthday parties.

wintersgold · 08/12/2024 18:37

Hohohoididnotgo · 08/12/2024 17:04

I explained and they did accept it but it did put a bit of a dampener on the (not cheap!) play session when they could see nearly everyone else having fun with games and dancing while they were on their own.

Great, so they got a valuable life lesson and a nice play session in the same day. What's the issue?

RosieLeaf · 08/12/2024 18:28

housethatbuiltme · 08/12/2024 18:23

Shouldn't be in the position of having basic manners?

Do you do nothing when you kid steals another kids toy? I mean you 'shouldn't be in the position' that their parents bought their kid something your kid doesn't have right?

I imagine your the type that calls it 'sharing' and demands others be forced to do it though.

It boggles my mind how some people deal with life... you basically are a brand new mam with two little toddlers, you are in for some real world shocks as time goes on and you start to realize how all this stuff actually works (like hosting class parties etc...).

I was waiting in a&e with my DC recently - DC had their tablet and was watching Disney with headphones. A little girl of about 18 months behind us kept coming over and grabbing the tablet. Her mum would half-heartedly shout her back, then eventually come over with sigh and remove her, only for her to come straight back and try to grab the tablet. After the 5th time, she said to her mum, this is ridiculous, they should put that away, it’s distracting dear child, how am I supposed to stop this?

Obviously she was completely ignored. Some people think others need to help them parent.

MuggleMe · 08/12/2024 18:26

I think they should have at least advised you before accepting the booking. Most places like that would close I think.

housethatbuiltme · 08/12/2024 18:23

Hohohoididnotgo · 08/12/2024 18:10

@Pookie2022 my youngest is only 18 months and I think we’d have had similar struggles if it wasn’t that her sister is 3 so understood a bit better. As you say otherwise they just keep running back. Of course you can ‘be the parent’ and remove them and eventually have to leave but the point is you shouldn’t really be put in that position in the first place.

Shouldn't be in the position of having basic manners?

Do you do nothing when you kid steals another kids toy? I mean you 'shouldn't be in the position' that their parents bought their kid something your kid doesn't have right?

I imagine your the type that calls it 'sharing' and demands others be forced to do it though.

It boggles my mind how some people deal with life... you basically are a brand new mam with two little toddlers, you are in for some real world shocks as time goes on and you start to realize how all this stuff actually works (like hosting class parties etc...).

UprootedSunflower · 08/12/2024 18:21

bakewellbride · 08/12/2024 17:58

@UprootedSunflower but then you'd have a kid who is a total stranger to your kid at their own party. And that kid might be a pain in the arse! No way I'd make my own children put up with that and potentially be pushed or hit at their own party, kids I know only.

Never had that, but I’d deal with it if it happened. As a general rule I find when my kid are indulged with friends, party and presents they are on a high and happy with everything. They’ll give a random toddler a fruit shoot themselves

iridescentsnowflake · 08/12/2024 18:17

YABVU

I’ve been to lots of parties/ soft play sessions and it’s very rare for play centres to close when there’s a party on, and they don’t tell you when you book either as they have so many parties. Customers would be very annoyed if they closed for a party, and party prices would go up significantly to make up for lost business.

You have two DC so at least they had each other to play with. There will always be quieter times, party or not.

TeenGreenBottles · 08/12/2024 18:17

Hohohoididnotgo · 08/12/2024 17:04

I explained and they did accept it but it did put a bit of a dampener on the (not cheap!) play session when they could see nearly everyone else having fun with games and dancing while they were on their own.

I get it, OP. I don't know why everyone is being so obtuse. I do think it's a bit off to not at least warn you when you book or just not be open on a party weekend when it's somewhere small.

SereneFish · 08/12/2024 18:16

Hohohoididnotgo · 08/12/2024 18:10

@Pookie2022 my youngest is only 18 months and I think we’d have had similar struggles if it wasn’t that her sister is 3 so understood a bit better. As you say otherwise they just keep running back. Of course you can ‘be the parent’ and remove them and eventually have to leave but the point is you shouldn’t really be put in that position in the first place.

It's not the role of this business to protect you from having to be a parent. You're paying for use of the equipment, not to have your children's every whims pandered to so you don't have to face any minor upsets.

Sophiasguitar · 08/12/2024 18:15

The OP is saying the tickets shouldn’t have been sold to her, not the party.

Is it a full moon tonight?

BreatheAndFocus · 08/12/2024 18:15

Hohohoididnotgo · 08/12/2024 17:37

The place has capacity for thirty children and I would say there were about 25 at the party, so when the other children went to eat it was just my two children and one other.

So yes - I think closing for parties is reasonable in that context. As I’ve said it isn’t like a big soft play where a few children go out and you barely notice. I definitely don’t think it’s fair to make a few children carry on while everyone else in the room is doing something they aren’t.

But what if you’d taken your children and it was only them there plus a couple of others? Would the enjoyment of your session be compromised? Of course, you might be a little disappointed but that’s the way of things - the place could be full or almost empty.

As for the party, surely this is completely normal? My DC have been to similar - small play centre, large birthday and they only moaned for a few seconds (because they wanted a party bag). They enjoyed playing with the attendees and understood that they were having extras because they’d paid for a party. They knew that if they chose to have their party there, they’d get the same.

The play centre I mentioned has now shut sadly due to financial pressures. Don’t make it harder for them unnecessarily.

Londonrach1 · 08/12/2024 18:15

ForkHandlesNotFourCandles · 08/12/2024 18:07

There’s a lovely place near us that do crafting parties.
They are open on some days to the general public but at other times closed for Parties. The two don’t overlap.
Its been around for years, so clearly doing well.

That's very usually and sounds amazing... Love the idea of crafting parties ...might do that for dd next time.