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Best bed bug treatment London

94 replies

Buuuuuuugs · 06/12/2024 11:44

We have bedbugs! I still can’t believe it. Since June and it’s really starting to get me down!

I posted before and based on people’s advice I called the bed-bugs.co.uk people but they seemed to need evidence of bedbugs and we had nothing but bites - after a clean up we did ourselves.

Cimexa was also suggested and after another big clean up and application went a few days without any bites but now they are back and bugs crawling up the walls and on the ceiling. Every morning find some crawling up from the bed which is against a wall. Can also see on the ceiling random poo from them, like they actually live on that ceiling.

Anyways, anyone can advice a company that is very good and ideally only deals with bedbugs other than the bed-bugs.co.uk?

I feel like we need to properly poison and contaminate ourselves with chemicals to get rig. Not sure how the bed-bugs guys will achieve results with the steam and dust without having to come back (not free of charge)

I just want to cry.

OP posts:
YourDenimWriter · 05/08/2026 05:25

Called them back again, John is refusing to attend anymore because he says it's coming from my neighbours and there's nothing they can do.

I actually don't know what to do anymore.

YourDenimWriter · 03/08/2026 23:30

SM33 · 21/06/2025 12:21

He came once but the work is guaranteed for 12 months. He treated the whole house. Not had a problem since. That was 10 months ago. I don’t know what chemical they used but there were no Ill effects.

Edited

Hey, did you have the problem in the one room? How severe was your infestation?

Thanks

YourDenimWriter · 03/08/2026 18:55

PennyWorth · 03/08/2026 11:26

I’m not sure if it’s possible but is there any chance they are coming from your neighbours? As you mentioned terraced housing.

I did wonder if this was a possibility, but we know both neighbours very well and have done for decades. Asked them about it and neither have any issues with bedbugs.

PennyWorth · 03/08/2026 11:26

I’m not sure if it’s possible but is there any chance they are coming from your neighbours? As you mentioned terraced housing.

Buuuuuuugs · 03/08/2026 09:38

Maybe just keep calling him back given he does the 6 or 12 month guarantee depending on what you chose. Max it out, do keep calling him first and see if maybe eventually they will go…

OP posts:
YourDenimWriter · 03/08/2026 06:59

Buuuuuuugs · 03/08/2026 06:42

No, not a bot. He solved the problem after one visit. In our case they weren’t widespread.Fingers crossed they go in the end. Sounds like few people have had good experience with the heat treatment, though, if your bugs are resistant to all
those chemicals…?

Annoyingly I've been told by him in all 3 visits that my infestation isn't that bad!

Heat treatment may be the only way forward even if I do have to take out a small loan! I wonder how the treatment will work in terraced housing.

Buuuuuuugs · 03/08/2026 06:42

No, not a bot. He solved the problem after one visit. In our case they weren’t widespread.Fingers crossed they go in the end. Sounds like few people have had good experience with the heat treatment, though, if your bugs are resistant to all
those chemicals…?

OP posts:
YourDenimWriter · 03/08/2026 06:30

Buuuuuuugs · 02/08/2026 07:35

Did the bed bug expert say anything about why he thinks it didn’t work? Assume he used different pesticide now. The only thing he said to me that worried me was we had mattress on the floor (so no bed legs) and it was against the wall. He said ought to move the mattress away as they need to cross an area where the pesticide is otherwise they just go from the skirting board straight onto the sheet and don’t collect the pesticide. From before I had Cimexa so I put it in there

He basically said it could take upto 12 weeks for them to all die out after treatment because of how their life cycles work etc.

I've killed about 15 over the last 3 days. I just noticed one crawling on the wall above my bed.

All of you guys recommending the bed bug experts aren't paid bots are you? Lol

This is my third treatment with them (2 over 6 weeks, and had 1 last year which didn't kill them either, but was going through some stuff so couldn't call them back again the first time around).

Buuuuuuugs · 02/08/2026 07:35

YourDenimWriter · 02/08/2026 01:15

2 weeks into the second treatment with Bedbugexperts and still seeing them. I killed 8 over the last 48 hours all in varying degrees of sizes.

What am I doing wrong here?

Did the bed bug expert say anything about why he thinks it didn’t work? Assume he used different pesticide now. The only thing he said to me that worried me was we had mattress on the floor (so no bed legs) and it was against the wall. He said ought to move the mattress away as they need to cross an area where the pesticide is otherwise they just go from the skirting board straight onto the sheet and don’t collect the pesticide. From before I had Cimexa so I put it in there

OP posts:
velomumhackney · 02/08/2026 06:33

Buuuuuuugs · 06/12/2024 11:44

We have bedbugs! I still can’t believe it. Since June and it’s really starting to get me down!

I posted before and based on people’s advice I called the bed-bugs.co.uk people but they seemed to need evidence of bedbugs and we had nothing but bites - after a clean up we did ourselves.

Cimexa was also suggested and after another big clean up and application went a few days without any bites but now they are back and bugs crawling up the walls and on the ceiling. Every morning find some crawling up from the bed which is against a wall. Can also see on the ceiling random poo from them, like they actually live on that ceiling.

Anyways, anyone can advice a company that is very good and ideally only deals with bedbugs other than the bed-bugs.co.uk?

I feel like we need to properly poison and contaminate ourselves with chemicals to get rig. Not sure how the bed-bugs guys will achieve results with the steam and dust without having to come back (not free of charge)

I just want to cry.

in 2022 we had a year long battle with bedbugs.

it was cured over night by this company:
http://www.bedbugspecialist.co.uk

my husband and i are careful methodical practical people, yet we were unable to manage to get rid of them ourselves.

the heat treatment we had done by this company totally solved it.

i would never try DIY solutions ever again, even products that say they are commercial grade. they just made the situation worse, by encouraging the bugs to move further from the bed to hide.

HEAT TREATMENT solved it.

YourDenimWriter · 02/08/2026 01:15

2 weeks into the second treatment with Bedbugexperts and still seeing them. I killed 8 over the last 48 hours all in varying degrees of sizes.

What am I doing wrong here?

LostittoBostik · 16/07/2026 10:56

SM33 · 21/06/2025 07:37

https://www.bed-bug-experts.co.uk
we had them, drove me slowly insane - this guy got rid of them. Would throughly recommend.

Also recommend this guy.

We paid thousands on heat treatment etc before this bloke. I was attracted by the guarantee. Took 2 goes, but he did it.

shudder the whole experience was awful, I’m sorry you’re going through it now

Pallisers · 16/07/2026 02:29

YourDenimWriter · 15/07/2026 01:44

Have you used heat treatment before?

Yes. Had 4 pesticide treatments and still had some isolated bugs. (in fairness we have a big house and they were well established as the uni kid who brought them home was immune to the bites so didn't notice his bed had actually become something from a horror film. Heat treatment did the job in one go. This was about 6 years ago.

YourDenimWriter · 16/07/2026 01:37

LostittoBostik · 08/11/2025 12:35

Just to add this, we had the Bed Bug Expert in after terrible service from Rentokill he had to two sessions but he did get rid of them - we’d also had them for months due to bad advice. Hope you all get sorted. Would definitely recommend this guy.

Hey, do you remember the pesticide the Bed Bug Experts used?

YourDenimWriter · 15/07/2026 01:44

Pallisers · 14/07/2026 22:36

it looks like thermopest use a heat treatment - this is far better and far more effective than the pesticide treatments and I would highly recommend it. You don't need to prep/bag etc. Just get out of the house for a day as they heat the house to a very high temperature.

Have you used heat treatment before?

Pallisers · 14/07/2026 22:36

it looks like thermopest use a heat treatment - this is far better and far more effective than the pesticide treatments and I would highly recommend it. You don't need to prep/bag etc. Just get out of the house for a day as they heat the house to a very high temperature.

YourDenimWriter · 14/07/2026 00:28

Had BedBugsExperts guy come over last month, he used a different pesticide this time. I've seen no drop off, no difference.

YourDenimWriter · 14/07/2026 00:24

RoundTheTree · 27/05/2026 13:55

I would recommend ThermoPest if you are based near London, they were able to get rid of the problem first time.

How much did it cost you? Did you have to do much preparation beforehand?

YourDenimWriter · 14/03/2026 04:14

Buuuuuuugs · 09/03/2026 08:34

@YourDenimWriter ahhh, sorry to hear that!! Good luck with the secondary treatment. Did you possibly have some unused room quite far from all other living spaces where they might’ve been dormant?

They did check the other rooms, and there were no signs of bugs there. So no idea what's happened. Wonder if the cold weather meant they were quiet until (up until recently) the warm weather we had caused them to resurface

Buuuuuuugs · 09/03/2026 08:34

@YourDenimWriter ahhh, sorry to hear that!! Good luck with the secondary treatment. Did you possibly have some unused room quite far from all other living spaces where they might’ve been dormant?

OP posts:
Buuuuuuugs · 09/03/2026 08:33

@YourDenimWriter ahhh, sorry to hear that!! Good luck with the secondary treatment. Did you possibly have some unused room quite far from all other living spaces where they might’ve been dormant?

OP posts:
YourDenimWriter · 09/03/2026 05:02

Might have to call them in again, been 6 months and all of a sudden over the 2 weeks I've spotted a few of them again.

Where did we go wrong? I did notice they used Syngenta Demand as the pesticide, which was different to the one recieved by one of the posters here earlier in the thread

LostittoBostik · 08/11/2025 12:35

Just to add this, we had the Bed Bug Expert in after terrible service from Rentokill he had to two sessions but he did get rid of them - we’d also had them for months due to bad advice. Hope you all get sorted. Would definitely recommend this guy.

Buuuuuuugs · 08/11/2025 12:33

@LoyalDreamer yes, they are gone

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