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Not able to contact plumber - he has £3000

134 replies

Hello113 · 05/12/2024 14:29

Plumber was meant to start my bathroom this week but I can't reach him. I've been trying for 2.5 weeks. I've WhatsApp, text, email and call - nothing. Phone goes straight to voicemail. As of yesterday my WhatsApp messages are on one tick. He has £3000 of mine which I paid for materials. What to do now???

OP posts:
Ruthar · 06/12/2024 22:29

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This has been deleted by MNHQ for breaking our Talk Guidelines.

LigamentBandy · 06/12/2024 22:29

@Bernardo1 or a locksmith (esp 24hr kind) 💰💰💰

Bernardo1 · 06/12/2024 22:23

£3000 before he even took a spanner out his bag, are you mad? You'll never see him again.

Haven't said that, just handed over £250 for relatively simple toilet fix.

If your children can't be Airline pilots, Lawyers, Train drivers, plumbers are actually very good choice.

Newmummypamela · 06/12/2024 21:39

Definitely notify your bank - they will in turn flag this to his bank who will freeze his account whilst attempting to get your money back via an APP claim.

allthatfalafel · 06/12/2024 20:48

JustMyView13 · 05/12/2024 15:10

A good & reputable plumbing company will have sufficient cash flow to manage purchasing products in advance to start your bathroom. Most work on account with their suppliers anyway. I understand wanting some kind of deposit, but 25% upfront feels steep.

I've hired 25 different workmen in the past couple of years and literally none of them buys materials without a deposit. 25% is very reasonable.

LigamentBandy · 06/12/2024 20:36

@PromoJoJo but are you taking a "big male"' with you?
Why risk getting assaulted ?

PromoJoJo · 06/12/2024 20:33

This reply has been withdrawn

Withdrawn at the poster's request.

DinosaurMunch · 06/12/2024 20:25

If you know his name and address and have evidence that you paid him, you can take him to the small claims court. If he's legitimate then a letter threatening court action might be enough. If not they will order him to pay your money back, so if he has any money you should get it back eventually.

LigamentBandy · 06/12/2024 20:18

@Mrsgreen100 it's pretty antagonistic to turn up with a "big male" not just any male or your dad and would likely add fuel to the fire because the plumber already sounds like a stand up fella. It's also ridiculous to door knock him at all.
It's basically putting her and her 'big male" in danger so therefore silly "advice"

Mrsgreen100 · 06/12/2024 20:10

Because it will help you to feel safe
and look safe
oh and be safe
not something to to as a lone female, obviously

cabbageking · 06/12/2024 19:44

If you paid by card you may wish to contact your bank and request a charge-back if the plumber is in breach of their contract.

LigamentBandy · 06/12/2024 19:43

Mrsgreen100 · 06/12/2024 19:41

Not that at all… ffs just hi we where in the area desperately trying to get hold of you
wondering if u lost your phone etc,
it’s a crazy time of year for trades , worth a go
just in case ,

What about the " big male" then?
Why is he needed?

Mrsgreen100 · 06/12/2024 19:41

Not that at all… ffs just hi we where in the area desperately trying to get hold of you
wondering if u lost your phone etc,
it’s a crazy time of year for trades , worth a go
just in case ,

LigamentBandy · 06/12/2024 18:11

Mrsgreen100 · 06/12/2024 18:09

Go to his house!!
take big male with u

Ridiculous advice
Violence is really going to help in this situation?!

Mrsgreen100 · 06/12/2024 18:09

Go to his house!!
take big male with u

Lonelyman1982 · 06/12/2024 17:55

Hi there my advice would be if a tradesman asks for 3 grand up front before any work has even been done I'd be worried I'm a self employed handyman ,builder and I only take part payment at certain stages after work has been completed In stages and is agreed by customer to be good standard of work that way everyone is happy and no stress of chasing builders for money.i hope you get your issue resolved as soon as possible

LigamentBandy · 06/12/2024 09:38

This reply has been deleted

Withdrawn at the poster's request.

How's that going to help ?
Knock knock.... Hiya can I have my three grand back?
No, they could be attacked for turning up, could be the wrong address

Dangerous and silly.
Anything could happen

Modernfamily2011 · 06/12/2024 09:13

This happened to me last Christmas as well, paid a 'deposit' - on the day he was supposed to start, he didn't turn up, after I called him multiple times, he said his tools had been stolen, stupidly, I believed him! Weeks went by with excuse after excuse about how he was waiting for his insurance etc
We decided to ask for our money back and he then decided he was going to turn up, he then proceeded to rip out our bathroom and ask us for more money!!
Again, I paid him extra to 'finish' the job but he disappeared and for an entire year, i've heard all sorts of excuses
in the end i've had to go via small claims court but whilst it's an easy process to do, it takes a long time and we're still £2k out of pocket
It's awful and I really hope you get it sorted, it's unbelievable how someone can do this and not care

PromoJoJo · 06/12/2024 06:41

This reply has been withdrawn

Withdrawn at the poster's request.

senseofdevelopment · 06/12/2024 06:34

LigamentBandy · 05/12/2024 21:40

Well that's a stretch!

What I mean is that if you are ripped off for large amounts of money, a substance or gambling addiction or probably both is often behind it. So by many of these tradespeople I mean the ones who scam people out of money rather than them as a whole. But it's an attractive way of working for those with substance abuse, lump sums cash in hand...
It's actually far more of a stretch to believe everyone who scams people does it with no money burning addiction behind it.
Being aware of this it can put you on guard against the possibility that they re-emerge ready to actually work for a bit.
It happens a lot more than you think if you can say this is a stretch - so be careful with your naivety.

LigamentBandy · 05/12/2024 21:40

senseofdevelopment · 05/12/2024 21:31

Sometimes these tradesmen are cocaine addicts. So they sometimes do legit work but other times they convince someone to give them thousands and do disappearing acts having put it all up their noses. Can also explain if they reappear with a sob story to try and get more out of you for a small portion of the work...

Well that's a stretch!

Gettoachiro · 05/12/2024 21:40

I'd be going to the address.

Doitrightnow · 05/12/2024 21:34

Almost exactly this happened to me.

We sent a Letter of Intent threatening court action to his address, which he definitely received as he then phoned us to shout abuse.

But we never actually proceeded, because after phoning our bank (we'd paid by bank transfer) they amazingly refunded us the full amount! I'd try that!

senseofdevelopment · 05/12/2024 21:31

Sometimes these tradesmen are cocaine addicts. So they sometimes do legit work but other times they convince someone to give them thousands and do disappearing acts having put it all up their noses. Can also explain if they reappear with a sob story to try and get more out of you for a small portion of the work...

LigamentBandy · 05/12/2024 21:28

Is this "friend" someone you know well or recently? ( Could they be involved?)
Google his address ? His company name & given name to see if you can find out anything more.
Facebook check him?
Checkatrade isn't a great as ppl think not all reviews are legit.
The bank /money back thing I think you need proper legal advice it's a confusing area as you " willingly" have him money
Fingers crossed for you