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Elderly FIL and blood test

191 replies

ExitViaGiftShop · 03/12/2024 15:02

My elderly FIL had a blood test booked for yesterday, which was due to take place in the Phlebotomy dept of his local hospital. He turned up and when it was his turn, was told by the phlebotomist that they could not take his bloods because he had not brought his 'blood form' with him. This is a piece of paper which apparently details the type of blood test he needs. So, he had to go home and I've rebooked it for him.

Is this standard procedure or did he encounter a jobs worth? Surely all the info regarding his blood test is held on the NHS computer? It's 2024, not 1994! I'm really
annoyed that an 86 year old man was turned away and that the staff could not have found a solution to this non problem. AIBU?

OP posts:
TheShellBeach · 03/12/2024 18:00

Blushingm · 03/12/2024 17:55

How do they label the bottles then? The bottles are labelled, put in a little bag with a corresponding paper label attached. You may not see it but they are.

Same as swabs, samples etc

The computer dispenses the required labels.
I know that the bottles and forms need to be labelled correctly.
I was a nurse myself.

All the bloods, swabs and urine samples etc. are collected daily and taken to the hospital 60 miles away to be processed.

Blushingm · 03/12/2024 17:55

TheShellBeach · 03/12/2024 17:53

We're in a small village in Scotland.
If our GPs request blood tests, we make an appointment with the nurse at the surgery, and when we attend, the nurse looks at our online notes and knows what tests the doctor wants done.

I haven't seen a paper request for bloods since we moved here.

How do they label the bottles then? The bottles are labelled, put in a little bag with a corresponding paper label attached. You may not see it but they are.

Same as swabs, samples etc

Blushingm · 03/12/2024 17:53

ExitViaGiftShop · 03/12/2024 17:39

Also, what a waste of paper!

It's not a waste - the bottles have barcodes attached to them once blood is taken which are part of the form - it labels them has his

TheShellBeach · 03/12/2024 17:53

We're in a small village in Scotland.
If our GPs request blood tests, we make an appointment with the nurse at the surgery, and when we attend, the nurse looks at our online notes and knows what tests the doctor wants done.

I haven't seen a paper request for bloods since we moved here.

Blushingm · 03/12/2024 17:50

Startrekobsessed · 03/12/2024 17:11

It’s standard but when this has happened to me (when I learnt it was standard) I was very much made to feel like this was a me problem and not an nhs problem. Like somehow it was my fault for not bringing it rather than the nurses fault for not issuing it. It sounds similar with your FIL.

FIL was issued it but he forgot it - not the nurses fault - it's his fault.

Blushingm · 03/12/2024 17:50

ExitViaGiftShop · 03/12/2024 17:05

What a shambles and how incredibly stressful for everyone. How can the govt not find some super duper IT brains to create a centralised database and then migrate all the data over to it from the various ones that seem to exist. This doesn't need to cost billions.

Each trust/UHB has their own budget plus nations are devolved. WHO would pay for it?

Blushingm · 03/12/2024 17:48

ExitViaGiftShop · 03/12/2024 16:51

Thank you for the link. What a shame the project was abandoned. I would imagine, money was needlessly wasted due to incompetence and inefficiency.

So, say for example you live in Suffolk, go on holiday to Devon and become seriously unwell and end up in hospital... the clinician's cannot access your medical info?

Not all of it no.

I took a friend to hospital in Norwich - we had to take paper copies and emailed scans for her follow up back at home.

Different trusts/health boards use different computer systems

Blushingm · 03/12/2024 17:46

coffeesaveslives · 03/12/2024 16:09

I've had several blood tests in the last few months and haven't needed a form for any of them!

The practise nurse has all the details on her computer/in her files and just brings it up before she does the test Confused

You're at your practice having bloods your practice have requested. This bloke was at another centre.

Many practice nurses now don't take bloods - phlebotomists do

DinosaurMunch · 03/12/2024 17:45

Why can't the GP just take the blood. Takes 2 mins and is hardly rocket science. That's the really bonkers thing. Having a whole separate department with a second set of support staff, not to mention the delays and inconvenience to the patient, seems insane

Blushingm · 03/12/2024 17:45

Havanananana · 03/12/2024 15:45

It seems to be standard, but what a load of outdated, convoluted bollocks. A waste of the OP's time, her FIL's time and the phlebotomist's time - and the FIL is no closer to getting the results of the tests than he was when he was initially referred (and presumably the FIL now has to go back to the GP, get another referral letter, wait for an appointment and then make plans to get to the hospital again).

Where I live (in Europe) if the GP decides that I need a blood test, he takes it there and then and sends it off. Or if he's busy (which he very rarely is) he'll ask the practice nurse to do it - having printed off the requirements letter so she knows which bottle/tube to use and where to send the sample.

Edited

Well no - the FIL wasted peoples time, nhs time and his own time by forgetting the form. The whole reason he was given the form was to take it with him.

The reason bloods are taken at hospital/a centre is because samples are only often collected daily from a surgery - usually early afternoon. Very rare a GP will take bloods - they are very busy. Either a phlebotomist visits certain times a week or possibly a nurse or hca could take them but remember they are probably already running their own clinics.

Also phlebs are incredibly skills - taking blood is an art particularly on elderly/frail so they'll more like get a succesful draw

amoreoamicizia · 03/12/2024 17:45

Runmybathforme · 03/12/2024 16:12

That’s different, the PN has the form and sends both form and blood off to the lab.

Does it get written on parchment and couriered there by elves on winged horses?

wizzler · 03/12/2024 17:39

Here ( Sheffield) we just turn up to the phlebotomy appointment and take a ticket to join the queue. The hospital already have a record of what tests are required on line based on the gps request. We don't have physical forms.

ExitViaGiftShop · 03/12/2024 17:39

Also, what a waste of paper!

OP posts:
ExitViaGiftShop · 03/12/2024 17:38

@ChristmasPostman he forgot his paper form, this should not be a big deal in 2024. All Info should be held electronically and be accessible.

OP posts:
NC2025NC · 03/12/2024 17:37

RosesAndHellebores · 03/12/2024 17:35

Where I live the form is uploaded from the GP or the Consultant to the phlebotomy clinics' computer. You make an appointment at any of the local phlebotomy clinics. There are about half a dozen.

In an ideal world, he should have taken his form. However, also in an ideal world, the administrator should and could have called the GP and got them to ping through a copy of the form. I think assistance and adjustments shoukd be afforded people in their 80s. They fact they aren't illustrates everything that is wrong with the National Health SERVICE. The clue is in the third word.

They won't
I was crying once because I felt so unwell and forgot my blood form and it was beyond me to go home, get it and come back
No form, no bloods

I also got told off for not mentioning I needed two lots of bloods doing last time I went

NC2025NC · 03/12/2024 17:36

I have health ID on my phone too which lists my meds, medical conditions, living will and says my pet is home alone please contact X

RosesAndHellebores · 03/12/2024 17:35

Where I live the form is uploaded from the GP or the Consultant to the phlebotomy clinics' computer. You make an appointment at any of the local phlebotomy clinics. There are about half a dozen.

In an ideal world, he should have taken his form. However, also in an ideal world, the administrator should and could have called the GP and got them to ping through a copy of the form. I think assistance and adjustments shoukd be afforded people in their 80s. They fact they aren't illustrates everything that is wrong with the National Health SERVICE. The clue is in the third word.

Fabvegetablegrower · 03/12/2024 17:35

This thread completely sums up why the NHS is in such a mess.

NC2025NC · 03/12/2024 17:35

Standard. I have bloods done in my local area and my consultant is at a different hospital and they can never access them
So I'm not quite sure why I actually get them done every 12 weeks but anyway...

AxolotlEars · 03/12/2024 17:32

We don't have paper forms where I live, in the UK

Vaxtable · 03/12/2024 17:29

Of course it’s standard procedure. The dr prints off a form and you take it with you. It’s never been any different

Pippa12 · 03/12/2024 17:26

The gp/nurse would know when s/he received blood test results s/he hadn’t ordered and be pretty furious you had defaced the document in their name and NMC/GMC number? You’d look like a Wally and waste a lot of time and money? Blood tests costs £100’s!

Ohnobackagain · 03/12/2024 17:21

@ExitViaGiftShop I thought you could opt-in to sharing your medical records. I did. However, the last few blood tests I’ve had, the Dr has given me a form to take. That said, once they said they would have the form produced at the place I was having my test at but then failed to do so. So then I got there and they manually wrote it out.

Seems a bit lame to me because the previous time they gave me a form and if I wanted, I could have just ticked all the boxes if I wanted to and who’d know?

ChristmasPostman · 03/12/2024 17:14

ExitViaGiftShop · 03/12/2024 16:58

What if you're on holiday in the UK, get hospitalised in an unconscious state, you are allergic to X, Y & Z medications. No one will know. What if you are not in a fit state to answer questions?

It will be the clinician who is looking after you’s job to contact your GP or health provider to establish baseline information. And they will probably waste a lot of time doing it, the manifold black holes in the NHS system are maddening at times.
And it’s a shame your fil wasted his own and also other people’s time turning up for a blood taking appointment without the form he was given, but this is also the form that identifies the bloods and accompanies them to the labs. What did he think they gave him a form for?

PeloMom · 03/12/2024 17:12

ExitViaGiftShop · 03/12/2024 17:05

What a shambles and how incredibly stressful for everyone. How can the govt not find some super duper IT brains to create a centralised database and then migrate all the data over to it from the various ones that seem to exist. This doesn't need to cost billions.

Creating a centralized database of number of databases is very costly and time consuming. Imagine trying to separate the spaghetti in a factory full of tangled up cooked spaghetti. As PP said having enough doctors, beds and being able to provide basic healthcare is a lot more urgent and necessary.