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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Yelled at the Yodel collection point

83 replies

BoneTiredandWired · 29/11/2024 09:55

The guys in the corner shop have always been rude - to the extent that it almost seems like a joke. They're particularly pissed off about Yodel parcel collection and drop off, a service which they offer. I usually try to buy something as well as doing parcel stuff (I'm in there about once a week for Yodel), but it seems to make no odds.
And then today... I just got so pissed off with the attitude from the two together, they made me wait behind other people despite me being first, because I was collecting a parcel. I then asked them if they didn't like doing Yodel, as I was genuinely curious 🙈 And one bloke started raising his voice and telling me how shit it was, that I had told him the wrong day I got the text re. collection (I didn't!), they have a system... he was really yelling, so after saying ' please stop shouting' to him which made it worse, I then stupidly shouted back that he is incredibly rude, I hate using his shop, and he's a dickhead. 😬 Really smooth. He then said I was banned.
I feel like a grade A plonker for losing it like that, but also strangely good for letting loose after being treated like shit forever.
Am I actually banned? 🙊 Is using a shop's parcel service cheeky? I'm all over the place, as the shouting was actually really horrible! (Mine included.)

OP posts:
Oreosareawful · 29/11/2024 10:06

I'd be tempted to put something on the local facebook 'Spotted' page to let people know what twats they are. They will soon have a look at their behaviour if people avoid their shop.

AtomicBlondeRose · 29/11/2024 10:05

I avoid using one shop for parcels - they’re friendly enough but you always feel like they hate doing them and resent the whole thing. Which is their prerogative but I'm just us in a service they provide and don’t want to feel like I’m ruining their whole day as a result. Parcel lockers don’t sigh when you go to drop something off…

BoneTiredandWired · 29/11/2024 10:04

People on Vinted seem to prefer Yodel to Evri though, v annoying! But yes, no more of that shop - sorry others have had similar.
I still feel fucked off with being treated so badly.

OP posts:
Threelittleduck · 29/11/2024 10:03

Well if it's their shop I suppose they can ban you for whatever reason they want.
I'm not surprised you lost it with them though as they sound like twats (or at least the one who shouted at you). If they treat all their customers like that they won't stay in business long. Never understand why some companies offered something but get pissed off when people use it.
I'd try and find another shop as even if they don't ban you they'll be extremely unpleasant. Hopefully another business owner/worker will be more pleasant

BoneTiredandWired · 29/11/2024 10:02

I'm pretty sure the shouting guy is the boss 😬
After it happened, I actually changed my Vinted profile to exclude Yodel.

OP posts:
EvilsElsasPetSnowman · 29/11/2024 10:01

Get your parcels sent elsewhere

ABirdsEyeView · 29/11/2024 10:00

Let Yodel know - a company should be informed that their agents are behaving like pricks to the customers. And if these guys just work there, rather than morning the shop, I'd let their boss know too!

LittleRedRidingHoody · 29/11/2024 09:58

I'd imagine they'll make life difficult for you if you go back, and may well send the parcels back without handing them over, so for peace of mind I'd avoid in future!

Our corner shop is the same, I've had to start using another one.