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AIBU?

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Yelled at the Yodel collection point

83 replies

BoneTiredandWired · 29/11/2024 09:55

The guys in the corner shop have always been rude - to the extent that it almost seems like a joke. They're particularly pissed off about Yodel parcel collection and drop off, a service which they offer. I usually try to buy something as well as doing parcel stuff (I'm in there about once a week for Yodel), but it seems to make no odds.
And then today... I just got so pissed off with the attitude from the two together, they made me wait behind other people despite me being first, because I was collecting a parcel. I then asked them if they didn't like doing Yodel, as I was genuinely curious 🙈 And one bloke started raising his voice and telling me how shit it was, that I had told him the wrong day I got the text re. collection (I didn't!), they have a system... he was really yelling, so after saying ' please stop shouting' to him which made it worse, I then stupidly shouted back that he is incredibly rude, I hate using his shop, and he's a dickhead. 😬 Really smooth. He then said I was banned.
I feel like a grade A plonker for losing it like that, but also strangely good for letting loose after being treated like shit forever.
Am I actually banned? 🙊 Is using a shop's parcel service cheeky? I'm all over the place, as the shouting was actually really horrible! (Mine included.)

OP posts:
ABirdsEyeView · 29/11/2024 10:54

It's not handy though if they are rude arseholes who make you stressed when you deal with them.

Everyone goes on about independent shops being better/having more personalised customer service, but it's not always a guarantee - you do get the 'my business, my rules' kind of owner sometimes. They want the money but not the work involved. You don't tend to get that shit at chains usually.

Letmegohome · 29/11/2024 10:52

When you make your formal complaint don't forget to include all the details including calling him a "dickhead"

Ivyn · 29/11/2024 10:52

I had a bad experience returning something to amazon at my local garage. The woman working there obviously hated having to deal with parcels and has absolutely vile to me from the moment I walked in.
I actually cried in my car afterwards (which was probably an overreaction, but she was just so angry and rude to me!)
I haven't been back to that garage since.

Vaxtable · 29/11/2024 10:51

I would make a formal complaint to yodel that the service is rubbish etc. then find another shop to collect from.

BoneTiredandWired · 29/11/2024 10:43

I did get my parcel! Rude man 2 handed it over while berating me that I'd told him the wrong day or something

OP posts:
BoneTiredandWired · 29/11/2024 10:42

@ZippyLilacStork Because it's handy, it's on the school run, it's the closest point by a long way. I've always been almost fascinated by the rudeness

OP posts:
VyeBrator · 29/11/2024 10:41

BoneTiredandWired · 29/11/2024 10:24

Well... He is quite irrational I think. If I went in there and bought some of the massively overpriced vapes or sweets on offer, I don't think he'd turn me away. But who knows!

Edited

Well make sure you don't.

You'll only humiliate yourself if you go back in there, and they tell you to get out.

bigkidatheart · 29/11/2024 10:35

Report them to Yodel or make a complaint to yodel

WhereIsMyLight · 29/11/2024 10:30

The yodel point near us is terrible too. Really horrible staff. TBF the staff aren’t great when you are in there to buy an extortionate bottle of milk either!

I don’t use corner shops now for Evri or Yodel, it just seems like a massive hinderance to the staff. Which it probably is, but why have it in there then? These are all family owned shops so surely either the money from having that in that there is worth it or it isn’t? If it’s worth it, you should be pleasant and treat drop offs as any other customer.

Some co-ops have Yodel drop off points. Although they always seem to be crashing when I use them.

ZippyLilacStork · 29/11/2024 10:29

Well, if you called the owner a dickhead I think you can safely assume you are banned.

Your whole post does beg the question if they are so useless why are you still using them?

Cat5689 · 29/11/2024 10:27

Did you get your parcel before you got banned?

ILikeItWhatIsIt · 29/11/2024 10:26

That's hilarious 😂
Must be a Yodel thing because the guy in my local shop is exactly the same! Evri shop is fine though.

Letmegohome · 29/11/2024 10:25

BoneTiredandWired · 29/11/2024 10:24

Well... He is quite irrational I think. If I went in there and bought some of the massively overpriced vapes or sweets on offer, I don't think he'd turn me away. But who knows!

Edited

He does, he told you , you are barred

BoneTiredandWired · 29/11/2024 10:24

VyeBrator · 29/11/2024 10:16

Am I actually banned?

Of course you are, why would you think you wouldn't be?

Well... He is quite irrational I think. If I went in there and bought some of the massively overpriced vapes or sweets on offer, I don't think he'd turn me away. But who knows!

OP posts:
QueenCamilla · 29/11/2024 10:20

YANBU to let it all out if you're OK to go elsewhere for parcels. Must have been satisfying.

I have experience of a post office ran by a dickhead in Margate. He would take great satisfaction in making my life difficult.
Refusing to accept a hand-written label, when it had never been a problem before. Then aceepting it. Then asking me to add name to the return address. Then refusing to lend a pen that was in front of him. So I queue again to buy a pen to write my name on the back. I buy the pen. He then sends me to the back of the queue to hand in the parcel... All of that coupled with a shitty, miserly attitude.
I walked in with a large parcel once and there was a massive queue. I asked (shoulda' known better by then) if I could prop the parcel by the counter to collect my kid from school - the school is literally round the corner from the post office, I would be gone for mere minutes, it was raining and the parcel was very ungainly to carry due to wind and rain... Well, he looked like I'd asked him to chew on a turd. So off I trod with my parcel... He then objected to it being damp when I returned 🤦
It's been a couple of years but I still hate the arsehole like it was yesterday ❤️😊

I left a bad review to vent and went elsewhere even if totally out of my way.

Letmegohome · 29/11/2024 10:19

callmebuffy · 29/11/2024 10:17

I changed My Vinted to exclude yodel too for the same reason. Probably same ship! So rude.

Yeah I'd guess the same shop too, obviously there is only one?!?! 😂
What that makes zero sense why would it the same shop ?

Calliopespa · 29/11/2024 10:17

Either way, I’d not keep using them- firstly because I wouldn’t trust them not to “lose” my parcels, but also because they don’t deserve custom to help them keep their status as a yodel drop off agent.

I’d also look into making a complaint to yodel. They may swap across to use the shop round the other corner! Win win!

midlifeattheoasis · 29/11/2024 10:17

YANBU. I would have reacted the same. I'm absolutely sick of rude people.

Why do they have that service in their shop if they're annoyed by people using it. I'm sure they have a choice.

I would definitely leave a review on the local facebook page and complain to Yodel

callmebuffy · 29/11/2024 10:17

I changed My Vinted to exclude yodel too for the same reason. Probably same ship! So rude.

Letmegohome · 29/11/2024 10:16

@BoneTiredandWired that might be true , but if an independent shop he probably thinks " my shop my rules" you could get in touch with yodel but it would be a case of "he said she said"

VyeBrator · 29/11/2024 10:16

Am I actually banned?

Of course you are, why would you think you wouldn't be?

BoneTiredandWired · 29/11/2024 10:12

@Letmegohome
I'll definitely be avoiding the shop! I am banned after all... He is a dickhead though

OP posts:
Letmegohome · 29/11/2024 10:08

@BoneTiredandWired not sure you helped yourself in that situation, use a different shop and maybe not call ppl "dickhead" when you need to use their services?

GrannyAchingsShepherdsHut · 29/11/2024 10:08

Well, he does indeed sound like a dickhead, so I think you're fine.

PortiasBiscuit · 29/11/2024 10:07

Ther will be other Yodel sites., find them.