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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Caused a scene in a cafe today. Now wondering if we were unreasonable

744 replies

pennytoffees · 26/11/2024 21:20

I'll start off by saying I'm welsh, born and bred and speak the language as does my entire family.

We visited (my mother and I) a local cafe today and had such an awful experience. We haven't been there in years but don't remember it being that bad. We don't sound welsh and spoke to them in English so they obviously assumed that we were tourists. They were very cold towards us.

Anyway, we placed our order and another staff member brought the food over to us. We asked for some sauces to which she replied "go and ask her" and then pointed to the woman at the till. There was a queue and we didn't want the food to go cold so asked her if she could get us some. She gave me a filthy look but reluctantly handed them over. I just want to add that at no point did she say that the sauces cost extra so we just presumed that they were free like most cafes/restaurants. It turns out that they weren't (to be honest I think it's pretty greedy charging customers for sachets of sauce when they've spent £14 on a meal and I don't know any other local businesses that do it but thats another argument). We would have paid with no issues had she explained that to us.

The main issue is that she came over to a couple sat behind us and started talking about us in Welsh thinking that we didn't understand. Funnily enough they asked for some sauces and she gave them for free but when we asked it was an issue. The only difference is they were clearly locals. At this point we'd had enough so I asked to speak with the manager and she asked me "why, is there a problem?". I said "yes but I'm not discussing it with you". Anyway, he came over and I explained what had happened. She was on the other side of the counter and came over and said "I'm sorry, I wasn't talking about you". She wasn't close enough to hear us talking so obviously knew what she had done wrong and was just trying to cover her tracks.

He apologised and we left it at that, didn't even finish our food as we felt so uncomfortable. To be honest I don't think he knew what to do but after reading the reviews online, it's clearly a regular occurrence and he doesn't care how his staff behaves or treats customers. It was embarrassing as everyone was looking at us. We don't like confrontation or causing trouble but felt we had to confront her. I believe we would have been treated differently had they known we were welsh. I was actually embarrassed to be welsh to be honest. They forget it's the tourists keeping them in business.

AIBU? Would you have confronted her or just walked away?

OP posts:
SlugsWon · 29/11/2024 18:58

@Skodacool how could you possibly know what language people were speaking before you walked in though?

Skodacool · 29/11/2024 18:35

foxandbee · 29/11/2024 18:13

As soon as you walked in?

As soon as we spoke

LostTheMarble · 29/11/2024 18:23

Skodacool · 29/11/2024 18:09

I remember childhood trips to North Wales where fairly typically the locals would switch from English to Welsh when we entered shups and cafes.

Yes, there’s a magic whistle that only Welsh people can hear when English people walk in anywhere that signals you must instantly switch to Cymraeg or the dragon comes bite you on the arse at midnight…

LostTheMarble · 29/11/2024 18:19

MasterBeth · 29/11/2024 17:47

She doesn't say that Welsh is her first language and she doesn't know that the cafe staff speak Welsh whereas she knows they will understand English.

The op claims to be from north wales, born and bred with an entirely Welsh speaking family. That means being immersed in the language from day one. As for visiting Anglesey, the presumption is that the locals/workers speak Welsh not the other way around. The majority of Anglesey are Welsh first language, schools are wholly Welsh bar for English lessons and learners who are given more mixed work. Secondary is more lenient but primary schools expect Welsh to be spoken at all times. The majority of jobs in NW Wales expects you to be able to speak Welsh, so knowing this it would be incredibly surprising if the op had found one of the rare people on Anglesey who wasn’t a Welsh speaker at all.

foxandbee · 29/11/2024 18:13

Skodacool · 29/11/2024 18:09

I remember childhood trips to North Wales where fairly typically the locals would switch from English to Welsh when we entered shups and cafes.

As soon as you walked in?

Skodacool · 29/11/2024 18:09

Birdscratch · 26/11/2024 21:24

North Wales?

I remember childhood trips to North Wales where fairly typically the locals would switch from English to Welsh when we entered shups and cafes.

MasterBeth · 29/11/2024 17:47

KimberleyClark · 29/11/2024 14:20

The OP says I'll start off by saying I'm welsh, born and bred and speak the language as does my entire family.. She lives in a Welsh speaking area, goes to a cafe in another Welsh speaking area where the staff speak Welsh and yet chooses to speak English. As a first language Welsh speaker I just find that very strange.

She doesn't say that Welsh is her first language and she doesn't know that the cafe staff speak Welsh whereas she knows they will understand English.

Frozensnow · 29/11/2024 16:20

WedieieniaifaguarYnysMon · 29/11/2024 15:02

I don't believe she is either.

She claims to have lived in Conwy all her life yet describes herself as "local" when in Anglesey which is (depending where in Conwy and where in Anglesey) could be anything between 30 and 50 miles apart.

If she genuinely lived in Conwy she would know that it's sufficiently far from Anglesey that she wouldn't be "local" there.

If she was genuinely Welsh and a fluent Cymraeg speaker she wouldn't be inviting Mumsnet to pile-in on her fellow country-folk.

It is possible she might be a non-Welsh speaking Welsh person. There are a lot of them and some have a bit of a chip on the shoulder about Cymraeg. She might be one of those.

I agree, none of it made sense. She got what she wanted though- a massive Welsh bashing thread.

Cosyblankets · 29/11/2024 15:06

WedieieniaifaguarYnysMon · 29/11/2024 15:02

I don't believe she is either.

She claims to have lived in Conwy all her life yet describes herself as "local" when in Anglesey which is (depending where in Conwy and where in Anglesey) could be anything between 30 and 50 miles apart.

If she genuinely lived in Conwy she would know that it's sufficiently far from Anglesey that she wouldn't be "local" there.

If she was genuinely Welsh and a fluent Cymraeg speaker she wouldn't be inviting Mumsnet to pile-in on her fellow country-folk.

It is possible she might be a non-Welsh speaking Welsh person. There are a lot of them and some have a bit of a chip on the shoulder about Cymraeg. She might be one of those.

I guess we'll never know given that it looks like she's not coming back. So we can just draw our own conclusions

WedieieniaifaguarYnysMon · 29/11/2024 15:02

Cosyblankets · 29/11/2024 14:53

I don't believe for over minute the OP is Welsh or even speaks it.
It just didn't add up

I don't believe she is either.

She claims to have lived in Conwy all her life yet describes herself as "local" when in Anglesey which is (depending where in Conwy and where in Anglesey) could be anything between 30 and 50 miles apart.

If she genuinely lived in Conwy she would know that it's sufficiently far from Anglesey that she wouldn't be "local" there.

If she was genuinely Welsh and a fluent Cymraeg speaker she wouldn't be inviting Mumsnet to pile-in on her fellow country-folk.

It is possible she might be a non-Welsh speaking Welsh person. There are a lot of them and some have a bit of a chip on the shoulder about Cymraeg. She might be one of those.

Cosyblankets · 29/11/2024 14:53

KimberleyClark · 29/11/2024 14:20

The OP says I'll start off by saying I'm welsh, born and bred and speak the language as does my entire family.. She lives in a Welsh speaking area, goes to a cafe in another Welsh speaking area where the staff speak Welsh and yet chooses to speak English. As a first language Welsh speaker I just find that very strange.

I don't believe for over minute the OP is Welsh or even speaks it.
It just didn't add up

SlugsWon · 29/11/2024 14:26

notjaneausten · 29/11/2024 14:08

In reply to SlugsWon, was everyone in the queue being charged the same, or just you? That was my point.

I was joking 😁 my point is if you write off an entire country based on one incident 50 years ago, you really miss out! Individuals may not always be nice or kind, but don't use that experience as a judgement against an entire nation of people

KimberleyClark · 29/11/2024 14:25

Nextdoor55 · 29/11/2024 14:18

Carmarthen, the bakery is quite famous for it apparently. And there's a cafe gifts shop in llandysul, yeah that's got "we're Welsh" vibes too & quite a few have mentioned it to me, I've had experience directly of that shop

Well,how very dare people in Wales have a sense of their own national identity eh.

KimberleyClark · 29/11/2024 14:22

Nextdoor55 · 29/11/2024 14:20

Em well no not quite, so it's more like you walk in, they're not talking at all, you say hello in English, they then start talking in Welsh, even though they can obviously talk English & probably know I don't know what they're talking about!!

Hello in English and Helo in Welsh sound very much much the same.

Do they speak to you in Welsh, or each other?

KimberleyClark · 29/11/2024 14:20

MasterBeth · 29/11/2024 12:34

Because the OP mostly speaks English and everyone understands English?

The OP says I'll start off by saying I'm welsh, born and bred and speak the language as does my entire family.. She lives in a Welsh speaking area, goes to a cafe in another Welsh speaking area where the staff speak Welsh and yet chooses to speak English. As a first language Welsh speaker I just find that very strange.

Nextdoor55 · 29/11/2024 14:20

DaNiYmaOHyd · 28/11/2024 11:10

@Nextdoor55 , so you walk into a shop in Wales and the staff are chatting to each other or serving customers in English, then as soon as you say 'Hello' they deduce that you didn't say 'Helo' and start speaking Welsh to make you feel unwelcome?

Edited

Em well no not quite, so it's more like you walk in, they're not talking at all, you say hello in English, they then start talking in Welsh, even though they can obviously talk English & probably know I don't know what they're talking about!!

Nextdoor55 · 29/11/2024 14:18

KimberleyClark · 28/11/2024 12:31

@Nextdoor55 could you tell me where you are in West Wales? Not your exact location just a rough idea?

Carmarthen, the bakery is quite famous for it apparently. And there's a cafe gifts shop in llandysul, yeah that's got "we're Welsh" vibes too & quite a few have mentioned it to me, I've had experience directly of that shop

notjaneausten · 29/11/2024 14:08

In reply to SlugsWon, was everyone in the queue being charged the same, or just you? That was my point.

SlugsWon · 29/11/2024 13:46

notjaneausten · 29/11/2024 09:24

When the children were small we would go camping, we were hard up, and it was usually reasonably cheap. I went to get some shopping from a village shop, in N Wales. Nothing was individually priced then, only on the shelf front. The woman at the checkout blatantly overcharged me for everything. I was on my own, 50 yrs ago now, with a line of locals behind me, I seethe when I’m reminded of it, Wales is beautiful, but never again.

Omg I totally get it! This one time I went to London and I was charged £5 for a cone of chips. Put me right off English people that did, never been back. Shame because England seemed nice and all, but I won't be treated like that

MasterBeth · 29/11/2024 12:34

KimberleyClark · 26/11/2024 21:39

Why didn ‘t you speak to them in Welsh to start with if you are able to?

Because the OP mostly speaks English and everyone understands English?

TaranFollt · 29/11/2024 12:29

An English person was rude to me once; but despite the fact that I have also met rude Welsh people, I have decided to irrationally hone in on the nationality of the English person.

I’ve had my own back, however. Every time I now hear an English voice, I immediately switch from speaking English to Welsh which highlights an amazing paradox. Welsh is de-valued as a ‘dead language that no-one speaks,’ yet an entire pub can speak the language on mass upon English people walking into the bar. Unless of course, a Welsh person has decided to have a ‘day off’ from speaking the language, which this thread has taught me is a thing.

I feel that it is my patriotic duty to keep ‘Cymrophobia’ going as much as possible, despite my son being half-English. Maybe that is why I named him..Bradwr.

foxandbee · 29/11/2024 10:24

When I worked in London an English woman almost shoved me under a train in her haste to get on it. The English really are all murderous monsters and I feel much safer now I am back in Wales.

Frozensnow · 29/11/2024 10:18

notjaneausten · 29/11/2024 09:24

When the children were small we would go camping, we were hard up, and it was usually reasonably cheap. I went to get some shopping from a village shop, in N Wales. Nothing was individually priced then, only on the shelf front. The woman at the checkout blatantly overcharged me for everything. I was on my own, 50 yrs ago now, with a line of locals behind me, I seethe when I’m reminded of it, Wales is beautiful, but never again.

When I went to England once, 30 years ago, a woman there was rude to me too in front of everyone.

Somehow I managed to realise that this one rude English woman doesn’t represent the whole country and have not thought ‘never again’ about stepping foot back in England

KimberleyClark · 29/11/2024 09:48

notjaneausten · 29/11/2024 09:24

When the children were small we would go camping, we were hard up, and it was usually reasonably cheap. I went to get some shopping from a village shop, in N Wales. Nothing was individually priced then, only on the shelf front. The woman at the checkout blatantly overcharged me for everything. I was on my own, 50 yrs ago now, with a line of locals behind me, I seethe when I’m reminded of it, Wales is beautiful, but never again.

So you’ve written off the whole of Wales on the basis of that one encounter?

LostTheMarble · 29/11/2024 09:35

notjaneausten · 29/11/2024 09:24

When the children were small we would go camping, we were hard up, and it was usually reasonably cheap. I went to get some shopping from a village shop, in N Wales. Nothing was individually priced then, only on the shelf front. The woman at the checkout blatantly overcharged me for everything. I was on my own, 50 yrs ago now, with a line of locals behind me, I seethe when I’m reminded of it, Wales is beautiful, but never again.

Yes because nothing will have changed in 50 years with Welsh local shops. They still use the old decimals in the most rural areas don’t you know, and guess the price on what the weather is like at that particular moment…

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