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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Caused a scene in a cafe today. Now wondering if we were unreasonable

744 replies

pennytoffees · 26/11/2024 21:20

I'll start off by saying I'm welsh, born and bred and speak the language as does my entire family.

We visited (my mother and I) a local cafe today and had such an awful experience. We haven't been there in years but don't remember it being that bad. We don't sound welsh and spoke to them in English so they obviously assumed that we were tourists. They were very cold towards us.

Anyway, we placed our order and another staff member brought the food over to us. We asked for some sauces to which she replied "go and ask her" and then pointed to the woman at the till. There was a queue and we didn't want the food to go cold so asked her if she could get us some. She gave me a filthy look but reluctantly handed them over. I just want to add that at no point did she say that the sauces cost extra so we just presumed that they were free like most cafes/restaurants. It turns out that they weren't (to be honest I think it's pretty greedy charging customers for sachets of sauce when they've spent £14 on a meal and I don't know any other local businesses that do it but thats another argument). We would have paid with no issues had she explained that to us.

The main issue is that she came over to a couple sat behind us and started talking about us in Welsh thinking that we didn't understand. Funnily enough they asked for some sauces and she gave them for free but when we asked it was an issue. The only difference is they were clearly locals. At this point we'd had enough so I asked to speak with the manager and she asked me "why, is there a problem?". I said "yes but I'm not discussing it with you". Anyway, he came over and I explained what had happened. She was on the other side of the counter and came over and said "I'm sorry, I wasn't talking about you". She wasn't close enough to hear us talking so obviously knew what she had done wrong and was just trying to cover her tracks.

He apologised and we left it at that, didn't even finish our food as we felt so uncomfortable. To be honest I don't think he knew what to do but after reading the reviews online, it's clearly a regular occurrence and he doesn't care how his staff behaves or treats customers. It was embarrassing as everyone was looking at us. We don't like confrontation or causing trouble but felt we had to confront her. I believe we would have been treated differently had they known we were welsh. I was actually embarrassed to be welsh to be honest. They forget it's the tourists keeping them in business.

AIBU? Would you have confronted her or just walked away?

OP posts:
WomanFromTheNorth · 26/11/2024 23:15
  • do if you worked with an English colleague abroad
Gaz98 · 26/11/2024 23:15

LostTheMarble · 26/11/2024 23:10

But Welsh was their first language. If you and your husband moved to France, both speaking French as a second language but still spoke in English to each other, would you be ‘rude’? There something about speaking Welsh that seems to really grate a few English people. Like there is this underlying anger that the language will not piss off for their convenience and it’s somehow silly that Wales won’t just fold and just see themselves as an extension for England.

I don’t think that is the case.

If, using your example, a bilingual English couple invited a non English speaking French child round then yes it would be rude of them to speak in English when they could speak French.

WomanFromTheNorth · 26/11/2024 23:14

Berlinlover · 26/11/2024 23:10

The Polish I work with do this all day long, I agree with you it’s pathetic.

How do you know they are using their language to be mean about you? Do you speak fluent Polish? Or are they simply communicating with each other in their native language? As you would surely don't you worked with an English colleague abroad.

justasking111 · 26/11/2024 23:13

LostTheMarble · 26/11/2024 23:10

But Welsh was their first language. If you and your husband moved to France, both speaking French as a second language but still spoke in English to each other, would you be ‘rude’? There something about speaking Welsh that seems to really grate a few English people. Like there is this underlying anger that the language will not piss off for their convenience and it’s somehow silly that Wales won’t just fold and just see themselves as an extension for England.

It's not that, it's when they insult non Welsh speakers thinking they aren't understood that grates on others.

Gaz98 · 26/11/2024 23:12

foxandbee · 26/11/2024 22:02

How strange not to bother speaking Welsh. It is like being fluent in Spanish, going to Spain and not botherimg to speak Spanish.

Do you really think it’s strange ?

In north wales people are bilingual.

In most of Spain only Spanish is spoken.

LostTheMarble · 26/11/2024 23:10

5foot5 · 26/11/2024 23:02

I grew up in a small village in a rural location in England (North Lincolnshire.) While I was still at primary school a new family moved in to the village. The parents were Welsh though none of their three children sounded or spoke Welsh.

Both parents were completely fluent in English but in certain social situations would still speak Welsh to each other, which frankly seemed rude.

I was once invited to their eldest daughter's birthday party. During the party the parents conversed in Welsh much of the time. At 10, I was probably the oldest child there and I felt a bit uncomfortable that the parents were basically speaking in a "secret" language.

And yes, I can imagine the comments, "Oh how dare they speak their own language in their own home!" But they had a house full of invited guests who didn't speak a word of Welsh, they both spoke English fluently, so to carry on a conversation in Welsh did seem rude.

But Welsh was their first language. If you and your husband moved to France, both speaking French as a second language but still spoke in English to each other, would you be ‘rude’? There something about speaking Welsh that seems to really grate a few English people. Like there is this underlying anger that the language will not piss off for their convenience and it’s somehow silly that Wales won’t just fold and just see themselves as an extension for England.

Berlinlover · 26/11/2024 23:10

Loub1987 · 26/11/2024 21:55

I find it pathetic when people think they can use a language as some kind of secret code to be mean about people. I’m Irish and have heard people (rarely to be fair), talking about others in Irish and I just think it’s sad and childish. Surely language should be to communicate, not to exclude.

The Polish I work with do this all day long, I agree with you it’s pathetic.

justasking111 · 26/11/2024 23:10

cryinglaughing · 26/11/2024 21:46

The people from North Wales are notoriously rude and unwelcoming.
They don't even see people born in South Wales as Welsh 🤣

Not even all of north Wales, if you're from the counties of Conwy, Denbighshire, Flintshire, Wrexham, you can get the cold shoulder in certain establishments.

foxandbee · 26/11/2024 23:10

I have a really strong feeling this thread may end up getting zapped.

Nos da.

AnxiousRose · 26/11/2024 23:09

Can you tell us what the waitress said 🤔

Miffylou · 26/11/2024 23:08

But what was it that she was saying about you?

WomanFromTheNorth · 26/11/2024 23:08

Switcher · 26/11/2024 22:15

What context justifies prejudice exactly? How does that sort of free pass ever get us to cohesive, high trust societies?

Historical context. It's within the living memory of many Welsh people that we drowned their villages to create reservoirs for Liverpool and Birmingham; that people's grandparents were beaten for speaking Welsh at school. This is fairly recent history. It's not that long ago in the scheme of things. And it doesn't help when the English keep churning out this old cliché that the Welsh all "switch to speaking Welsh" when English people arrive. It's so bloody arrogant to assume that.

pennytoffees · 26/11/2024 23:04

@Peradventure55 well it's true so what else can I say 🤷🏼‍♀️

OP posts:
justasking111 · 26/11/2024 23:03

pennytoffees · 26/11/2024 21:26

@Birdscratch indeed! The cafe was in Anglesey and we are from Conwy.

I just knew it would be Gwynedd or Anglesey. We're in Conwy too. I've been hearing these complaints for decades. They're just ignorant. We always say a few words in Welsh to head them off sigh ..

Yalta · 26/11/2024 23:03

Had this in France. Shop assistant made a derogatory comment to a French customer whilst glancing in my direction. (Been talking to dh in English so knew I was English)

I could at the time speak French well enough to understand what she said.

She immediately knew by the look on my face I understood exactly what she had said and never had such amazing customer service.

foxandbee · 26/11/2024 23:03

Simplelobsterhat · 26/11/2024 22:55

I'm not sure why you would have said that then. You must know it's not the same as Spanish in Spain. Just because she CAN speak Welsh doesn't mean she has too. Your use of the word 'bother' is very odd. Welsh isn't morally superior. The people in the cafe obviously spoke English too, so it didn't cause them a problem.

No of course it doesn't mean OP has to speak Welsh I just find it odd that she chose not to, as do other posters. If OP had been visiting our part of Wales, it would seem much less odd.

This thread has attracted the Welsh bashers too, which is sad.

Gaz98 · 26/11/2024 23:03

I went to university in Bangor but dropped out after a year as the locals (inc the uni staff) were so vicious. It made for a horrible environment.

Walkaround · 26/11/2024 23:03

Yes, I would definitely have confronted her. I would also have given an exceptionally bad review of the cafe online.

5foot5 · 26/11/2024 23:02

Loub1987 · 26/11/2024 21:55

I find it pathetic when people think they can use a language as some kind of secret code to be mean about people. I’m Irish and have heard people (rarely to be fair), talking about others in Irish and I just think it’s sad and childish. Surely language should be to communicate, not to exclude.

I grew up in a small village in a rural location in England (North Lincolnshire.) While I was still at primary school a new family moved in to the village. The parents were Welsh though none of their three children sounded or spoke Welsh.

Both parents were completely fluent in English but in certain social situations would still speak Welsh to each other, which frankly seemed rude.

I was once invited to their eldest daughter's birthday party. During the party the parents conversed in Welsh much of the time. At 10, I was probably the oldest child there and I felt a bit uncomfortable that the parents were basically speaking in a "secret" language.

And yes, I can imagine the comments, "Oh how dare they speak their own language in their own home!" But they had a house full of invited guests who didn't speak a word of Welsh, they both spoke English fluently, so to carry on a conversation in Welsh did seem rude.

Mumofoneandone · 26/11/2024 23:00

Am English and ended up living in North Wales for a while with a Welsh man. Many people were absolutely fine with me but others could be incredibly rude in shops and so forth. Unfortunately it seems to be par for the course.

Peradventure55 · 26/11/2024 23:00

KimberleyClark · 26/11/2024 22:46

yes fluent in welsh, born in Ysbyty Gwynedd and lived in Conwy my whole life. My family live all over north wales including Anglesey.

But you prefer to speak English even in a very Welsh speaking part of North Wales? That is puzzling and rather sad to me.

That does not ring true, if you are fluent in Welsh and go to a cafe in a predominantly Welsh speaking area you would naturally initiate any conversations in Welsh. I worked in a village in which was overwhelmingly first language Welsh and all the Welsh speakers who came into the shop for the first time initially spoke Welsh to me without exception.

Letmegohome · 26/11/2024 23:00

@putitdown356 the children did tell mummy I'd said something "very naughty"!

whynotwhatknot · 26/11/2024 22:59

similar happene to me in wales-was in a shop talking to my step daughhter 0im originally from london so quite cockney-2 women near me starte to talk in welsh-my sd turne roun an said something like dont be so rude in welsh

she pulle me away an said they were slagging me off saying bloody english everywhhere-an you imagine if i sai that about them

GoldenLegend · 26/11/2024 22:59

KimberleyClark · 26/11/2024 22:46

yes fluent in welsh, born in Ysbyty Gwynedd and lived in Conwy my whole life. My family live all over north wales including Anglesey.

But you prefer to speak English even in a very Welsh speaking part of North Wales? That is puzzling and rather sad to me.

You're entitled to your own feelings, but this thread is not about your feelings and you seem set on denying the OP's experience.

Moreover, when people are bilingual they quite often, for example, use the language that they find the most convenient, depending on the subject. For example they might not know the terminology for discussing computers in one language but might know it in another. I have a friend who is bilingual and speaks her father's language when she's with her parents, even when alone with and talking to her mother (whose first language is different). People use language as they choose.

putitdown356 · 26/11/2024 22:58

@Letmegohome would love to have seen it!

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