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Caused a scene in a cafe today. Now wondering if we were unreasonable

744 replies

pennytoffees · 26/11/2024 21:20

I'll start off by saying I'm welsh, born and bred and speak the language as does my entire family.

We visited (my mother and I) a local cafe today and had such an awful experience. We haven't been there in years but don't remember it being that bad. We don't sound welsh and spoke to them in English so they obviously assumed that we were tourists. They were very cold towards us.

Anyway, we placed our order and another staff member brought the food over to us. We asked for some sauces to which she replied "go and ask her" and then pointed to the woman at the till. There was a queue and we didn't want the food to go cold so asked her if she could get us some. She gave me a filthy look but reluctantly handed them over. I just want to add that at no point did she say that the sauces cost extra so we just presumed that they were free like most cafes/restaurants. It turns out that they weren't (to be honest I think it's pretty greedy charging customers for sachets of sauce when they've spent £14 on a meal and I don't know any other local businesses that do it but thats another argument). We would have paid with no issues had she explained that to us.

The main issue is that she came over to a couple sat behind us and started talking about us in Welsh thinking that we didn't understand. Funnily enough they asked for some sauces and she gave them for free but when we asked it was an issue. The only difference is they were clearly locals. At this point we'd had enough so I asked to speak with the manager and she asked me "why, is there a problem?". I said "yes but I'm not discussing it with you". Anyway, he came over and I explained what had happened. She was on the other side of the counter and came over and said "I'm sorry, I wasn't talking about you". She wasn't close enough to hear us talking so obviously knew what she had done wrong and was just trying to cover her tracks.

He apologised and we left it at that, didn't even finish our food as we felt so uncomfortable. To be honest I don't think he knew what to do but after reading the reviews online, it's clearly a regular occurrence and he doesn't care how his staff behaves or treats customers. It was embarrassing as everyone was looking at us. We don't like confrontation or causing trouble but felt we had to confront her. I believe we would have been treated differently had they known we were welsh. I was actually embarrassed to be welsh to be honest. They forget it's the tourists keeping them in business.

AIBU? Would you have confronted her or just walked away?

OP posts:
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Expletive · 02/12/2024 14:29

Is this just a clever marketing ruse by the cafe?

Nextdoor55 · 02/12/2024 10:18

foxandbee · 29/11/2024 21:52

Can you tell us the name of the cafe gifts shop @Nextdoor55 , please?

Would that be ok to do on here? I don't want to say the name but llandysul is pretty small, it's absolutely not the Italian cafe they're lovely in there, there's then only one gift shop that's also a café on the same street. That one is very "you aren't local are you?" vibe

Nextdoor55 · 02/12/2024 10:14

DaNiYmaOHyd · 29/11/2024 23:11

The worst place I visited was just over the border in England. The place even has a Welsh name. I walked into a shop thinking I'd buy a few gifts to take home.

Now before I walked in, the staff were speaking to each other in Welsh., then as soon as I entered they switched to English. Could I get them to serve me in Welsh? Could I heck. Had to resort to some sort of sign language.

When I left, they switched back to Welsh. Ignorant and rude they were.
I didn't buy anything. It happened in a cafe too and the pub.

Fortunately, once back over Offa's Dyke, we stopped at that Scottish burger place. Food wasn't great and not Scottish at all IMO, but we were hungry and thirsty. Couldn't believe they didn't have Irn-Bru on the menu.

Edited

Yeah don't be sarcastic. People do get upset about this stuff & you're just being embarrassing by implying it doesn't happen.

Expletive · 01/12/2024 22:06

sharpclawedkitten · 01/12/2024 15:43

Some Liverpool suburbs are nice, but I think the pp was referring to the accent.

I was.

sharpclawedkitten · 01/12/2024 15:43

WedieieniaifaguarYnysMon · 01/12/2024 15:39

Interesting. The Liverpool suburbs must be nicer than I thought...

Some Liverpool suburbs are nice, but I think the pp was referring to the accent.

WedieieniaifaguarYnysMon · 01/12/2024 15:39

Interesting. The Liverpool suburbs must be nicer than I thought...

Expletive · 01/12/2024 13:51

We spend a week on the Llyn peninsular for a week in the summer visiting family. It would be easy to believe it is a suburb of Liverpool if you didn’t know otherwise.

DaNiYmaOHyd · 01/12/2024 12:01

KimberleyClark · 30/11/2024 22:32

Liverpool is often referred to as the capital of North Wales.

It was. Not any more.

MasterBeth · 01/12/2024 09:41

DaNiYmaOHyd · 30/11/2024 18:31

... saying "the majority are Welsh first language" and then saying "English for those in NW Wales is a second language" is contradictory.
@MasterBeth , in what way is it contradictory?

Because there are plenty of "those in NW Wales" for whom the second statement is not true.

KimberleyClark · 30/11/2024 22:32

LostTheMarble · 30/11/2024 19:50

There isn’t! Where I’m from we had a lot of visitors from Liverpool and Manchester, absolutely no issue and you’re more than welcome as we often share a history across the border. The issue comes from the some who refuse to recognise that the UK is a collective of individual countries come together, not England and Associates. It’s lovely to hear that people from Liverpool dressed up for St David’s day.

I won’t disagree that England wouldn’t show discontent towards the Welsh in general. Other people though… I have Jewish ancestry (though not religious) and I’ve been told ‘Hitler had the right idea’ and ‘that’s disgusting’ by some English people who I’ve told. I don’t judge all English people by it though. Some simple minded folk wherever you go.

Liverpool is often referred to as the capital of North Wales.

TaranFollt · 30/11/2024 22:29

Anyone else fancy drawing this thread to a respectful end?

This thread does not represent the attitudes of my social group and real life; which is a mixture of Welsh, (fluent speakers and non-Welsh speakers,) English, German, French and Jamaican, (the latter of which is a fluent Welsh speaker.) We embrace our cultural differences, swapping recipes, language, cultural trends and humour. It’s truly beautiful.

To every person in this thread who has felt a moment of exclusion through not understanding a language others are speaking; consider the people who have hurt you in your first language. I have been offended in both English and Welsh; similarly, I have been supported and encouraged in both languages. It’s the nature of the person that distinguishes those moments, not their nationality.

Multiculturalism encourages an open-minded attitude, dispels stereotypes and celebrates our differences. Who would like to turn this thread into something positive and encouraging?

TheWonderhorse · 30/11/2024 20:09

Manthide · 30/11/2024 19:22

@WomanFromTheNorth I don't understand this antipathy to the English in both Scotland and Wales. If anyone from these nations chose to make their home in England they are made very welcome but not vice versa. I'm from Liverpool and every St David's Day we used to wear traditional Welsh hats. Our neighbours used to call their grandparents nain and taid. I am a mixture of Liverpool Welsh, Scots Irish Scottish and Irish with a small helping of English.

I don't understand how you can make such ridiculous sweeping statements, but you're not alone in this cesspit of a thread so make yourself at home!

LostTheMarble · 30/11/2024 19:50

Manthide · 30/11/2024 19:22

@WomanFromTheNorth I don't understand this antipathy to the English in both Scotland and Wales. If anyone from these nations chose to make their home in England they are made very welcome but not vice versa. I'm from Liverpool and every St David's Day we used to wear traditional Welsh hats. Our neighbours used to call their grandparents nain and taid. I am a mixture of Liverpool Welsh, Scots Irish Scottish and Irish with a small helping of English.

There isn’t! Where I’m from we had a lot of visitors from Liverpool and Manchester, absolutely no issue and you’re more than welcome as we often share a history across the border. The issue comes from the some who refuse to recognise that the UK is a collective of individual countries come together, not England and Associates. It’s lovely to hear that people from Liverpool dressed up for St David’s day.

I won’t disagree that England wouldn’t show discontent towards the Welsh in general. Other people though… I have Jewish ancestry (though not religious) and I’ve been told ‘Hitler had the right idea’ and ‘that’s disgusting’ by some English people who I’ve told. I don’t judge all English people by it though. Some simple minded folk wherever you go.

Expletive · 30/11/2024 19:37

Manthide · 30/11/2024 19:22

@WomanFromTheNorth I don't understand this antipathy to the English in both Scotland and Wales. If anyone from these nations chose to make their home in England they are made very welcome but not vice versa. I'm from Liverpool and every St David's Day we used to wear traditional Welsh hats. Our neighbours used to call their grandparents nain and taid. I am a mixture of Liverpool Welsh, Scots Irish Scottish and Irish with a small helping of English.

Having spent a lot of time in both places, I used to be married to a Scot, I don’t believe there is as much antipathy as some would like us to believe. In Wales, Scotland, or anywhere else for that matter.

Manthide · 30/11/2024 19:22

@WomanFromTheNorth I don't understand this antipathy to the English in both Scotland and Wales. If anyone from these nations chose to make their home in England they are made very welcome but not vice versa. I'm from Liverpool and every St David's Day we used to wear traditional Welsh hats. Our neighbours used to call their grandparents nain and taid. I am a mixture of Liverpool Welsh, Scots Irish Scottish and Irish with a small helping of English.

DaNiYmaOHyd · 30/11/2024 18:31

... saying "the majority are Welsh first language" and then saying "English for those in NW Wales is a second language" is contradictory.
@MasterBeth , in what way is it contradictory?

LostTheMarble · 30/11/2024 18:28

MasterBeth · 30/11/2024 18:08

Hopefully, at some point you'll realise that saying "the majority are Welsh first language" and then saying "English for those in NW Wales is a second language" is contradictory.

Of course some/many/most North Walians have Welsh as a first language. That doesn't mean the OP does.

The op was making up fairytales, ones you realise that then the reality of what I’m saying will possibly make sense to you.

MasterBeth · 30/11/2024 18:08

LostTheMarble · 30/11/2024 15:04

Maybe you're not as adept in English as you thought...

Probably because like most people from NW Wales I spent my whole youth only speaking Welsh. Your naivety (like most people outside of Wales) is lumping the entire country together. Many Welsh people do speak English as their first or only language, but we’re talking specifically here about the North and Anglesey. The majority are Welsh first language and only speak English for the benefit of tourists and those who have not learned the language. Hopefully at some point you can comprehend that English for those in NW Wales is a second language.

Hopefully, at some point you'll realise that saying "the majority are Welsh first language" and then saying "English for those in NW Wales is a second language" is contradictory.

Of course some/many/most North Walians have Welsh as a first language. That doesn't mean the OP does.

foxandbee · 30/11/2024 17:35

@TheWonderhorse yes, I agree with all of that.

TheWonderhorse · 30/11/2024 17:13

foxandbee · 30/11/2024 15:36

Some more up to date data here:

For the year ending 30 June 2024, the APS estimated that 27.8% of people aged three years or over were able to speak Welsh. This is the lowest percentage recorded in eight years. This figure equates to around 854,400 people.

www.gov.wales/welsh-language-data-annual-population-survey-july-2023-june-2024-html

I think if you included just school age children and above that would be a considerably higher percentage. Welsh medium education is massive all over Wales. My kids couldn't have been called Welsh speaking at 3, but at age 5 they were.

I'm in the Vale of Glamorgan, not really an area known for it's Welsh speaking population, but we do hear it now. Pretty regularly in supermarkets, and on the streets.

Also, there are tons of people, like myself who don't call themselves Welsh speakers, because they're not fluent, but could get by day to day. I think I could manage most of my life with my clumsy Welsh if I needed to. I could absolutely manage to order food in a cafe like the OP and I certainly would in a Welsh speaking area.

There's not just fluency or nothing.

Expletive · 30/11/2024 17:11

DaNiYmaOHyd · 30/11/2024 16:33

@Expletive , I said many, not most. There are people from different heritages in Wales.
I'm not clutching at straws, but you seem to think that Wales is only populated with monoglots and people who only speak Welsh and English.

The last time I went to Tesco a couple of staff members were speaking to each other in, I think, Polish. It didn't bother me.

I noted that you said many, not most. It made no difference to my response.

I think nothing of the kind. I know that the majority of people in Wales speak only English or English and Welsh. The number people in Wales speaking other languages or combinations of languages is not going to alter that.

I am happy to be corrected if you can prove, with credible sources, that I am wrong.

DaNiYmaOHyd · 30/11/2024 16:33

@Expletive , I said many, not most. There are people from different heritages in Wales.
I'm not clutching at straws, but you seem to think that Wales is only populated with monoglots and people who only speak Welsh and English.

The last time I went to Tesco a couple of staff members were speaking to each other in, I think, Polish. It didn't bother me.

foxandbee · 30/11/2024 15:36

Expletive · 30/11/2024 14:33

@DaNiYmaOHyd

I can.

Population of Wales: c. 3,164,000 2024

Number of Welsh speaking residents: 538,000 2021

Source: https://www.ons.gov.uk/peoplepopulationandcommunity/culturalidentity/language/bulletins/welshlanguagewales/census2021

Edited

Some more up to date data here:

For the year ending 30 June 2024, the APS estimated that 27.8% of people aged three years or over were able to speak Welsh. This is the lowest percentage recorded in eight years. This figure equates to around 854,400 people.

www.gov.wales/welsh-language-data-annual-population-survey-july-2023-june-2024-html

Expletive · 30/11/2024 15:34

KimberleyClark · 30/11/2024 14:58

I’m a hwntw. IME it’s gogs who have trouble understanding us, not the other way around!

When I asked him about it, he said it was their fault, not his. However, his character is such that he may not want to accept that it is him that can’t understand them rather than the other way round.

Expletive · 30/11/2024 15:25

JubileeJuice · 30/11/2024 15:20

That's not true any more. Since Welsh became compulsory in schools, many more children are first language Welsh.

Also, it completely depends on which area of Wales you're in. If you're in Cardiff, then yes, you probably won't hear much Welsh being spoken. Go further West to Carmarthenshire and you won't hear much English. For the people of Carmarthenshire, their first language is Welsh and they speak it as a first language to others. It's not as simple as, "English is the main language of Wales".

Has that happened since 2021 census?

You may have missed that I referred to Wales as a whole.