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97 Yr old Gran waiting 8 hours for an ambulance with a broken hip!

417 replies

LoveCherryTree · 26/11/2024 20:08

My Gran, 97 years of age, given to this country in World War, paid her taxes and NI all her life. She fell today in her home at 12pm, she has a broken hip, my Father called 999 and it is now 8pm and still no ambulance.
She can’t go to the loo as she can’t get up, my Father who has Parkinson’s and my Uncle, who has throat cancer, both in their 70’s, sitting with her.
This country is broken beyond repair, I even tried to get a private ambulance and they said that it won’t make a difference because all the front line ambulances are sat at the hospital with patients inside because they can’t get them into the hospitals….I despair, so it’s better for my 97 year old Gran to be in agony and wet herself, I just can’t believe it! Anyone know a member of parliament I can talk to about this? I’m utterly disgusted!

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TheTaupeBiscuit · 27/11/2024 00:47

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Twototwo15 · 27/11/2024 00:43

Porcelainpig · 26/11/2024 20:35

Not true.

Had a nightmare in A and E today with non verbal disabled five year old screaming most of the time. Sat in a tiny room for nearly 12 hours. He was really distressed. I think the staff tried, but I think they were just too frazzled to really understand why we were there. It's not about age. It's just shit.

Nobody seemed to understand that traditional interventions don't work on children with complex needs. He needs restraining just to take obs.

I really do think age makes a difference. I was asked about my mother’s independence levels (she was very independent) while she was being resuscitated from a sudden collapse at A&E. It seemed very much as if they were trying to weight up whether it was worth the effort of trying to save her. Was also very callously told that “she had had a good life” at 79, by a medic that knew nothing about her, while telling me they wouldn’t be making any further attempts at resuscitation. Although, edited to say, I have the same issues as you with my son and yes, things could be improved regarding disabled people, but they do try to a point, just sometimes give up when it’s too difficult which shouldn’t be the case.

fivebyfivebuffy · 27/11/2024 00:42

Stoptheworld101 · 26/11/2024 22:37

Haven't read all the responses, so maybe someone else has already said this type of comment.... I'm a paramedic, have been for ten years, and I estimate 95% of calls I attend are so not worthy of an ambulance. Yes, a few are due to lack of GP appointments, more than a few are due to repeated mental health calls (as in someone calling 999 for an ambulance 20-30 times per month). However, so many are utter nonsense calls about things you wouldn't even bother a GP with, and others while possibly A&E worthy, are people choosing to travel there via ambulance rather than ask their partner, family etc to give them a lift, or go via taxi. IMHO, while there are clearly issues with the NHS, social care, etc. if people clearly abusing the ambulance part of the system in this way, stopped, then those needing it most would be far more likely to receive care in a timely manner. It's interesting to note than when us paramedics took strike action last year - and in reality, a skeleton service was still provided - the system was used in the way we all generally feel it should be, ie the vast majority of calls were emergencies, incl falls (if someone can't be moved for whatever reason, that's an emergency), and ambulances weren't taking hours to get to patients, or queued outside A&E depts. Think we need to reiterate to the general public what the ambulance service is actually designed for....

100% (call handler for a decade)

I actually had to ring 999 for myself (you know it's bad if I had to do that) and ended up speaking to a nurse who was lovely and obviously frustrated
I had maxed out pain relief, was on the floor shouting in pain and couldn't get up to get in a taxi. 3hr wait by which time I knew the pain would have passed

Thankfully my GP has given me morphine for home now, I said I need something for the acute pain flares

samarrange · 27/11/2024 00:38

Workcrush · 26/11/2024 20:35

What a load of twaddle. It was awful under labour too. No one can fix it, the demand is too high and too many overpaid managers spoiling the broth. What it needs are more hospitals, more decent front line staff and more ambulances to cope with the ever growing population including the millions of people we support each year from other countries which was never such an issue 30/40/50 years ago as immigration was more limited. We can't cope because there's too many people, too many who run off to hospital/call an ambulance when not needed and the NHS is very poorly run.

It was awful under labour too.

Maybe it was, but if so, it was considerably less awful. (Yes, the y-axis should start at 0, and yes, the little arrow on the top was added for political purposes, but the lines are based on real NHS data by the woke lefty commies at the checks notes Financial Times.)

97 Yr old Gran waiting 8 hours for an ambulance with a broken hip!
ForRealTurtle · 27/11/2024 00:35

PadstowGirl · 26/11/2024 23:51

We are all to blame for this shit show. For decades the NHS has been underfunded and yet we still voted in governments who didn't care enough to make it a priority.

Secondly, everyday I see families who try to refuse to let their relatives be discharged because they don't want to pay for social care or nursing home care, even though the patient is medically well and doesn't have criteria to reside.

They are guilty of abusing a system that is massively overstretched. Like it or not (and I would rather social care wasn't means assessed) everyone knows the rules re having to pay for packages of care now. Trying to refuse this won't work and just causes the system to block up.

Finally, for the love of God, will everyone please ensure that their grannie and grandad have suitable footwear (lost count of the 90 year olds I see in fluffy mules) and no loose rugs to trip over and if they have a Zimmer frame try to get them to use it as a mobility aid and not a clothes airer.

Accidents happen (my own Mum had a 9hour long lie with a fractured neck of femur) but we can all try to minimise the risks.

I agree. In my area there used to be a falls prevention team. If an elderly person had a fall, they would visit them at home afterwards to put in place whatever needed to happen to prevent future falls. It could be new slippers, repairing carpet hazards, or physio to improve balance. It was cut under the Tories. Things like this save money in the long run.

XelaM · 27/11/2024 00:35

Oh this is awful OP 😢 I hope your gran is finally in hospital and given treatment

mrsfollowill · 27/11/2024 00:34

Whole thing is on the point of disintegration I think- I was shocked with A&E today-e massively so. There were people there who 100% could have dealt with their issue differently. I personally watched a guy with an infected ingrown toenail kick off with 9 family members with him. 9 people- his wife, 4 kids under 10 and his parents and 2 friends.
Did not need A&E or 9 people with him - kids ran round the room screeching and in the car park while patient was wheeled outside for a fag and bitched about the NHS.
So many very elderly people in dire straits- investment in care homes/elder care is so underfunded but the harsh reality is people didn't live routinely til their late 90's until recently.
I was only transiting A&E today after taking my poor old mum (80) to a routine appointment. She has had a few admissions via A&E as cannot breathe/low oxygen. She was terrified last time she was admitted and we do everything we can to avoid it. In truth she would have died 5 years ago had it not been for family/medical advances.
Improvement in elder care is a massive issue. She has family close by who support her but god help those who don't. It's truly awful and a legacy of the Tory Government running the service into the ground that Labour now have to try and fix.

Twototwo15 · 27/11/2024 00:27

DoreenonTill8 · 26/11/2024 20:15

This is the state we're in, I went to work today and there were 10 ambulances sitting waiting to admit their patients.
Inside we've got patients who are fit to leave hospital but families refusing to let them home because ....reasons 'oh mum doesn't want carers/house needs a clean/no one to shop'... few years ago MN was full of people giving advice 'just take the keys to the house so they can't get into the house'... so the hospital fills up with social care patients and people like your lovely Gma @LoveCherryTree can't get an ambulance because people in ambulances can't get beds!

I think the answer is more hospitals, medics and beds, not forcing people who are unable to care for themselves or not well enough yet out.

DirlingWhervish · 27/11/2024 00:16

Really hope she's been seen by now.

StandingSideBySide · 27/11/2024 00:02

healthybychristmas · 26/11/2024 23:59

I would say a 97-year-old woman with a broken hip who has been waiting nearly 10 hours for an ambulance is a priority actually.

I agree on medical grounds
just not her payments into the system or war time activities which was my point.

healthybychristmas · 26/11/2024 23:59

I would say a 97-year-old woman with a broken hip who has been waiting nearly 10 hours for an ambulance is a priority actually.

StandingSideBySide · 26/11/2024 23:57

LoveCherryTree · 26/11/2024 21:00

Because this country should give back to my Gran, she’s served this country and she deserves its utmost respect, she’s paid into the system and there are a lot that haven’t and get better treatment! You’re blind if you don’t think that!

Your grans personal life sacrifices and payments into the system will not and should not give her priority
Priority is given on medical need

Unfortunately that isn’t happening for people these days due to a high demand on an NHS that is on its knees.
I would write to your MP

PadstowGirl · 26/11/2024 23:51

We are all to blame for this shit show. For decades the NHS has been underfunded and yet we still voted in governments who didn't care enough to make it a priority.

Secondly, everyday I see families who try to refuse to let their relatives be discharged because they don't want to pay for social care or nursing home care, even though the patient is medically well and doesn't have criteria to reside.

They are guilty of abusing a system that is massively overstretched. Like it or not (and I would rather social care wasn't means assessed) everyone knows the rules re having to pay for packages of care now. Trying to refuse this won't work and just causes the system to block up.

Finally, for the love of God, will everyone please ensure that their grannie and grandad have suitable footwear (lost count of the 90 year olds I see in fluffy mules) and no loose rugs to trip over and if they have a Zimmer frame try to get them to use it as a mobility aid and not a clothes airer.

Accidents happen (my own Mum had a 9hour long lie with a fractured neck of femur) but we can all try to minimise the risks.

healthybychristmas · 26/11/2024 23:48

I really hope she has gone to hospital now.

Schoolchoicesucks · 26/11/2024 23:47

Icanthinkformyselfthanks · 26/11/2024 23:22

@Schoolchoicesucks , indeed I am! The OP contacted 111 which was the correct thing to do and was told to go in but was not instructed to call an ambulance. She was taken by car to hospital. Calling an ambulance would have been an abuse of the service in these circumstances in my opinion.

Are you medically trained? What reason did Mumsnet give for deleting your posts?

ForRealwhen · 26/11/2024 23:42

MumblesParty · 26/11/2024 20:52

Too many people in the country unfortunately. Resources can’t cope.

Interesting point .... makes one wonder what kind of magic is involved in those countries with similar populations and where efficient healtcare isn't an issue at all 🤔

Grammarnut · 26/11/2024 23:35

I am so sorry. I hope your Gran gets to hospital soon.
In January my (now late) DH had a cardiac arrest at home; fwiw, the ambulance arrived within 4 minutes of my panicked phone call (miraculously my phone was both to hand and charged!) with about six paramedics. This was in one of the most deprived areas of the North-West, so not everywhere is entirely broken, just huge bits of it - there was a corridor being used as a ward in the hospital my DH went to (he was in the ITU, and I don't know what was wrong with the patients shunted in a corridor).
The NHS has been purposely run-down, I think, by people who want to sell health care for profit.
Hope your Gran recovers ok. I feel like crying - but that wouldn't do anyone any good - contact your MP.

GrievingDaughter123 · 26/11/2024 23:29

This reply has been deleted

This message has been withdrawn at the poster's request

And my mum recently passed away at 71 with a heart attack. She called 999 and was told it would be a 3 hour wait for an ambulance.

This is what happens when people lie about their symptoms.

Craftymam · 26/11/2024 23:24

Yep it’s absolutely ridiculous! I don’t see how it can get better tbh. It takes 5-10 years to build a hospital. Similar probably to train people? Ageing population and importing half a million people a year. We will never catch up. It’s a slum country.

Icanthinkformyselfthanks · 26/11/2024 23:22

Schoolchoicesucks · 26/11/2024 23:18

The post where the OP needed gas & air to get into A&E and is still in hospital immobile receiving pain relief? Are you saying that you stand by your view that had an ambulance been sent for her it would have been an abuse?

@Schoolchoicesucks , indeed I am! The OP contacted 111 which was the correct thing to do and was told to go in but was not instructed to call an ambulance. She was taken by car to hospital. Calling an ambulance would have been an abuse of the service in these circumstances in my opinion.

Schoolchoicesucks · 26/11/2024 23:18

Icanthinkformyselfthanks · 26/11/2024 23:07

@LoveCherryTree , a couple of days ago someone posted and I suggested that if they were to call an ambulance it would be an abuse of the service. Some of my posts including that one I believe were deleted by @Mumsnet many, many posters thought my comments unacceptable.
The NHS was created in and for a different time entirely and can no longer possibly cope with the demands on it. A conversation needs to be had about what we can reasonably expect from our NHS moving forward. I especially hope we are tough with waste and with those who abuse the service.
I wish your gran well, I miss mine who I lost 40 years ago so much.

The post where the OP needed gas & air to get into A&E and is still in hospital immobile receiving pain relief? Are you saying that you stand by your view that had an ambulance been sent for her it would have been an abuse?

CarnivoreCam · 26/11/2024 23:14

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

IkeaMeatballGravy · 26/11/2024 23:12

user6476897654 · 26/11/2024 22:01

I think the elderly would be better off being treated for most things at home - my experience of very elderly (99) aunt in a care home was that at night younger inexperienced carers would call an ambulance as they’d panic at symptoms that were unfortunately inevitable. Then shipped off to A and E, week or so in hospital getting weaker/more confused, no real treatment, then back to nursing home to start the process again. The care in hospital was poor, often the same patients there, maybe they never went home! This was all with a “no extraordinary measures” approach. I’m not sure what the answer is - whole hospitals dedicated to the over 80’s maybe. I won’t be too sorry if I don't live long enough to be old!

This was my first thought too, surely it's better to keep people as old as 97 home and prescribed decent pain relief to keep them comfortable.

Elderly dogs and cats are given a more dignified end to their life than Elderly people.

Sparklfairy · 26/11/2024 23:10

DinosaurMunch · 26/11/2024 21:34

No it wasn't. There was a 4 hour wait target for a and E when labour were in power under Blair. Mostly that target was met, for everyone, including less urgent cases. If you waited longer (unusual) it would still be within 5 or 6 hours. Nowadays it's common to wait far far longer. Getting seen within 4 hours is quick now!

Ambulances came quicker too - there were targets for different categories of cases and they were mostly met. Old people simply didn't wait hours and days after a fall. A couple of hours perhaps. Nowadays waiting over 12 is the norm.

Why are you claiming this lie? Do you not remember? Are you a troll?

Admittedly I was only about 10 years old with little interest in politics, but I do distinctly remember the news being constantly about people being left on trolleys in corridors for 24 hours+ and MRSA under labour. The ambulance wait times is definitely a Tory thing though - it's ludicrous that they have to sit outside the hospital with the patient for hours, unable to help anyone else.

Icanthinkformyselfthanks · 26/11/2024 23:07

@LoveCherryTree , a couple of days ago someone posted and I suggested that if they were to call an ambulance it would be an abuse of the service. Some of my posts including that one I believe were deleted by @Mumsnet many, many posters thought my comments unacceptable.
The NHS was created in and for a different time entirely and can no longer possibly cope with the demands on it. A conversation needs to be had about what we can reasonably expect from our NHS moving forward. I especially hope we are tough with waste and with those who abuse the service.
I wish your gran well, I miss mine who I lost 40 years ago so much.