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AIBU to wish people would stop writing professional emails with Chat GPT?

278 replies

4pmfireworks · 25/11/2024 04:45

One of my managers writes absolutely everything with Chat GPT and as a result, all her emails are oddly formal and often get people's backs up. The tone is all wrong. I don't think she realises how badly she is coming across - and most of the team don't realise that the reason her communication is so lacking warmth and human touch is because she's telling AI what she wants to say.

She even once sent an email to me to let me know that "Marie Jones (your team leader) will advise you on this matter separately." Oh, THAT Marie Jones?! My team leader?! The one who I share an office with?! Thank God you included her surname and clarified her role or I would not have had a clue which Marie (the only one who works with us) you were talking about.

I've just had a general class update from my child's teacher that has been written with Chat GPT - I guess it saves time and I don't really blame him, but I do find it cringy. Once you spot it, it's so obvious. I would be embarrassed to send it.

I should add that I'm not always entirely sure why it's obviously written by AI. The adjectives are a bit off I think. And the sentence structure is recognisably formulaic and always rather longer than a human tends to write.

If you do this at work, you should know that some of the recipients know exactly what you're doing, and it doesn't look great.

OP posts:
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LeonoraCazalet · 25/11/2024 08:51

EmpressaurusKitty · 25/11/2024 07:49

I’m learning Italian too, & I’d be wary of constructing sentences in it with AI because I’d be less able to judge how correct / natural they were.

Possibly if you are at a more advanced stage but I am still in the present tense so for me it is like a staff when walking up a steep hill.

AuntyEntropy · 25/11/2024 08:49

okayhescereal · 25/11/2024 08:47

Learn something new every day!

But when you're learning your new facts from MN, or from Chat GPT, those things you learn may not actually be facts.

DeffoNeedANameChange · 25/11/2024 08:48

Wrt school reports-I'm sure there must be some teachers who use CHATGPT, but it's honestly much quicker just to write the blooming thing than to piss about thinking of AI prompts and then edit whatever garbage it spews out (especially when you're doing several short reports)

Sometimes these can come across as a bit odd/stilted if the teacher is trying to churn out 32 in one lunch break, or if they they're not allowed to say what they actually mean.

Auburngal · 25/11/2024 08:47

Its those who CBA changing the American spellings/terms into British. Then words that don't follow.

Generally I can hear the person's voice when reading anything.

Katbum · 25/11/2024 08:47

pinksquash13 · 25/11/2024 06:00

@Bjorkdidit it absolutely does. Say I'm writing a newspaper report about the eruption of Mount Vesuvius in 79AD. It would take me ages to research, structure and then write it. Chat gpt does it in seconds and yes I make edits but I find it's pretty good. I don't need to to be 100% accurate as I'm teaching 9 year olds writing skills mostly. So I guess that helps. I don't find it oddly worded but I can change bits I don't like.

But then why bother doing anything? Isn’t your job to learn and know about things. As an academic expert in a niche subject, chat gtp which I’ve checked out of interest and seen students use - is also wildly inaccurate.

okayhescereal · 25/11/2024 08:47

CautiousLurker1 · 25/11/2024 08:41

Brisk means ‘active and energetic’ and refers to physical movement, such as a walk. Many people misuse it because it sounds similar to ‘brusque’ which means abrupt when used in relation to speech and is usually intended to convey rudeness/offhandedness. Ie, ‘brisk’ was incorrectly used in your example.

Learn something new every day!

Bedonkedonk · 25/11/2024 08:47

Not unreasonable. ChatGPT writing is repetitive and empty. Ick.

faffadoodledo · 25/11/2024 08:46

@CautiousLurker1 yes, I understand that. I was asking the poster though, who seemed to have a problem understanding it, possibly confusing it with brusque, and ironically ending up looking daft when trying to point a finger at another poster!

Jaehee · 25/11/2024 08:45

TooExtraImmatureCheddar · 25/11/2024 08:38

We had a whole stack of job applications written by AI. They would start off “I would be a perfect fit for the role of project manager at X as my experience and skills aligns with your requirements. I have 10 years of experience as a project manager in Y sector, working on a diverse range of projects.” Then you would look at their career history and they would list a job as front of house in a hotel or as a carer for 6 months. The sheer number of applicants claiming to have 10 years of experience when you could see that they had either had no relevant experience or they had only graduated this year was ridiculous.

ChatGPT wouldn't invent a work history unless the user told it to. If they're claiming to have 10 years' experience then that's their own invention.

AuntyEntropy · 25/11/2024 08:45

CautiousLurker1 · 25/11/2024 08:41

Brisk means ‘active and energetic’ and refers to physical movement, such as a walk. Many people misuse it because it sounds similar to ‘brusque’ which means abrupt when used in relation to speech and is usually intended to convey rudeness/offhandedness. Ie, ‘brisk’ was incorrectly used in your example.

Brisk is perfectly fine to describe speech. It means, well, "brisk". Not actively rude like "brusque", but businesslike and lacking in extraneous fluff.

AIBU to wish people would stop writing professional emails with Chat GPT?
Alaimo · 25/11/2024 08:43

GrammarTeacher · 25/11/2024 07:59

So still not going to get a good mark then.

Nope, but many of my students don't care about getting a good mark. They just want to pass.

CautiousLurker1 · 25/11/2024 08:41

faffadoodledo · 25/11/2024 08:29

@TubularBeIIs what's wrong with brisk in that case?

Brisk means ‘active and energetic’ and refers to physical movement, such as a walk. Many people misuse it because it sounds similar to ‘brusque’ which means abrupt when used in relation to speech and is usually intended to convey rudeness/offhandedness. Ie, ‘brisk’ was incorrectly used in your example.

JustMyView13 · 25/11/2024 08:41

TubularBeIIs · 25/11/2024 08:38

macros. Would AI pick that error up?

Congratulations on identifying a typo 👏🏼

Yes, probably. But as I typed this manually, auto correct did not.

Wonderful use of bold font though - bravo!

SoNiceToComeHomeTo · 25/11/2024 08:40

BarbaraHoward · 25/11/2024 08:39

That's the joke.

Just checking. I’m not very familiar with AI but getting the point now!

BarbaraHoward · 25/11/2024 08:39

SoNiceToComeHomeTo · 25/11/2024 08:01

This is a comment from AI ?

That's the joke.

TooExtraImmatureCheddar · 25/11/2024 08:38

We had a whole stack of job applications written by AI. They would start off “I would be a perfect fit for the role of project manager at X as my experience and skills aligns with your requirements. I have 10 years of experience as a project manager in Y sector, working on a diverse range of projects.” Then you would look at their career history and they would list a job as front of house in a hotel or as a carer for 6 months. The sheer number of applicants claiming to have 10 years of experience when you could see that they had either had no relevant experience or they had only graduated this year was ridiculous.

TubularBeIIs · 25/11/2024 08:38

JustMyView13 · 25/11/2024 08:35

I would challenge you to learn more about what AI is truly capable of. You’d be impressed.

And your comment isn’t correct. Proficiency in Microsoft applications is now a prerequisite of all office jobs. Ability to use excel to write macro’s was once a sort after skill in some professions. The time will soon be upon us when AI use & understanding is a requirement of the best paying roles.

macros. Would AI pick that error up?

Jaehee · 25/11/2024 08:38

okayhescereal · 25/11/2024 08:36

I heard those recaptcha boxes were part of training the bots. No idea if it's true, but remember hearing someone say that.

I heard that the 'select all the boxes with traffic lights' type ones were part of training driverless cars.

Another2Cats · 25/11/2024 08:38

zaxxon · 25/11/2024 08:35

I remember someone saying we should train the bots to tick those recaptcha "I am a human" tickboxes you get on websites - because isn't that exactly the sort of boring, mechanical job we invented them for?

As I understand it, the point of those tick boxes is more to do with how you move the cursor rather than being able to actually tick a box.

taxguru · 25/11/2024 08:37

RadioBamboo · 25/11/2024 08:15

I've never used it for emails, but you can tell it what tone you would like it to write in. It can be told to write succinctly, informally, to use first names not surnames, etc. If she had some standard instructions like that to bolt on to her prompts then it might help.

But you still start to recognise the same tell tale comments/sentences that just sound "weird" however much you tell it to be informal or succinct, etc. I spot it a mile off. More so that most people I have email exchanges with are people I also meet in real life. There's usually a real difference in how they speak, talk and interact when they're in front of you, compared with their supposedly "informal" emails. It's SO obvious when you know what you're looking for.

Like the building firm owner who always comes into the office with a greeting of "Hi Jane" but his emails always start "hope you are well and safe". When you first see that greeting you just think they're being a bit weird, but when you start to see it regularly, you realise it's AI! No one would say that in real life in this country at the moment!

You can also spot to paragraph and sentence structure, bullet points, introduction and summary etc., even on supposedly "informal" emails.

It really is obvious when you start to know what you're looking for.

AuntyEntropy · 25/11/2024 08:37

TubularBeIIs · 25/11/2024 08:17

Ha ha...maybe you should then you wouldn't have used "brisk" re writing.

Brisk is a perfectly appropriate word in this context.

You may be thinking of brusque? which also describes language, but is a different word, and a tone that few people would deliberately aim for.

AffIt · 25/11/2024 08:37

I use AI extensively in my job, although I do then take time to edit and 'humanise' text as necessary.

Even with an hour's editing time on top, it's still faster than writing a presentation or formal pitch from scratch.

I see it as a useful additional tool rather than the be all and end all.

okayhescereal · 25/11/2024 08:36

zaxxon · 25/11/2024 08:35

I remember someone saying we should train the bots to tick those recaptcha "I am a human" tickboxes you get on websites - because isn't that exactly the sort of boring, mechanical job we invented them for?

I heard those recaptcha boxes were part of training the bots. No idea if it's true, but remember hearing someone say that.

JustMyView13 · 25/11/2024 08:35

NewFriendlyLadybird · 25/11/2024 07:15

Recruiters are recruiting people though, and not just a bunch of tech skills.

It’s by definition not the future, as it never generates anything new, just regurgitates what has already been written.

I would challenge you to learn more about what AI is truly capable of. You’d be impressed.

And your comment isn’t correct. Proficiency in Microsoft applications is now a prerequisite of all office jobs. Ability to use excel to write macro’s was once a sort after skill in some professions. The time will soon be upon us when AI use & understanding is a requirement of the best paying roles.

zaxxon · 25/11/2024 08:35

GrammarTeacher · 25/11/2024 08:06

The environmental cost of AI is astronomical.

In my imagined future the robots were doing the boring stuff for us, you know house work and basic data processing. Not the creative, analytical stuff. Why are we giving them the fun stuff? And that's before we get to hallucinations and the fact that it's not actually thinking in the way we mean.
I saw some research from Cambridge on AI generated advice from a chat bot that was going to be aimed at vulnerable teens. Suffice it to say some of the advice would have been very damaging had it been released.

I remember someone saying we should train the bots to tick those recaptcha "I am a human" tickboxes you get on websites - because isn't that exactly the sort of boring, mechanical job we invented them for?

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