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AIBU?

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HR calling me on my day off

90 replies

Notsurewhatithink · 20/11/2024 13:25

I have been experiencing some health problems which require reasonable adjustments in the workplace. I thought I was managing this well with my line manager. Today, however, I received a phone call out of the blue from the person who does our HR, to discuss "support" for me, as I had expressed "needs" to them (I have a formal diagnosis, which I think shared with management). However, I do not work on Wednesdays and the caller ID did not come up as my work, so I answered as I was concerned it was my son's school.

AIBU to be pissed off to be called about work-related issues like this on my day off? It can absolutely wait until tomorrow. I have not had more than half a day in a row off for this condition (or a full day for anything else since February), so it's not like I am never in work for them to speak to me! I was in the library with my toddler and now I am fucking paranoid they're trying to cut me loose!

OP posts:
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Barnaclegoose · 22/11/2024 12:16

As to why they are reaching out now unexpectedly, in addition to the possibilities ofn ominous plotting or concerns about performance, other possibilities are: change in policy about how they record adjustments, audit picked up they have not been formally recording adjustments sufficiently and they're correcting, they are busy and it's slipped off the to do pile until reminded or has only just reached the top of the to do pile, etc etc. It's not likely to be sinister, although that possibility always remains, and if you feel happer with union support absolutely request it.

Reaching on your day off: not ideal but as other have mentioned, probably also not sinister. As they've said, they may have started the phone call with "is now an OK time..." or expected that if you rang back you were happy to talk, you do have every right to say now is not a good time. For some people needing adjustments, they wold want the conversation as soon as possible, for their own wellbeing, rather than waiting for a slot, but I do think an email asking when you are free would probably be a better approach. With respect to lacking assertiveness to say "oh, I'm busy now, can we catch up in work hours" - it's fine to feel like that, but that is coming from you, not HR - they couldn't really predict it. You could maybe use the meeting about adjustments to ask for an adjustment around this?

Violetparis · 22/11/2024 11:50

HR and LM trying to support you then getting slated, the organisation and your colleagues don't** revolve around you and your issues.

DragonGypsyDoris · 22/11/2024 11:43

Notsurewhatithink · 20/11/2024 13:34

I'm a teacher, they definitely know it is my day off as there is zero flexibility!

OK, so it was probably an oversight. Just politely end the call. You don't have to make a big thing of it.

ItTook9Years · 22/11/2024 11:42

They may also have thought, kindly, that it might be less stressful for you to talk on a non-teaching day.

TulipCat · 22/11/2024 11:31

I have worked part time for the past 15 years. It's a two way street - sometimes you need to show a little flexibility. If you couldn't talk at the time, it's fine to say "I'm just in the library with toddler so can't talk now, are you free when I am in tomorrow?". But not everyone will immediately remember your working days/hours so no point getting annoyed about the call itself.

ItTook9Years · 22/11/2024 11:24

Have only read the OP’s posts. I’m an HR professional of many years and also a school governor x2.

OP, your story is inconsistent, but I understand you will have muddled thinking just now. (E.g in your OP you answered the phone, but later on you rang them due to a missed call without realising they had left you a message.). You say you haven’t asked HR for support, but you have discussed support with your manager and most would want HR involvement in these situations (generally because line managers rarely have a full working view of employment law and policies and these situations usually crop up unexpectedly).

This is overwhelmingly likely to be your employer maintaining their duty of care to you, not some heinous plot to oust you. Notes should be taken to ensure any actions are taken. You should be referred to Occ Health for specialist advice, as your LM/HT/HR person are almost certainly not trained medics or psychiatrists.

Lastly, AIBU isn't a great place for this sort of thread as you’ll get lots of opinions rather than learned advice.

I hope you feel better soon.

Losingthetimber · 22/11/2024 10:04

Op, with respect, I am not sure fighting on line is going to help. You’re clearly angry, irritable and struggling right now. I think maybe take some time away , go for a walk, eat something nice, have a lie down, listen to some music, read, whatever it takes for you. As you’re going to extremes. There is no need to bring the unions in as hr offered support on your day off. I think maybe when you’re feeling yourself again you will see that.

SereneFish · 22/11/2024 09:56

Notsurewhatithink · 20/11/2024 22:21

They could check my timetable and come and speak to me in person during a free period?

So you can't cope with being put on the spot on the phone but you'd be fine if they suddenly popped up in your classroom? I don't buy it.

Notsurewhatithink · 21/11/2024 00:08

Apolloneuro · 20/11/2024 22:51

I can beat that @Notsurewhatithink I got rung by my school on the morning of my mother’s funeral, to ask about some planning (they knew why I was off). I should have gone ballistic.

Edited

Wow, that is appalling!!! I am so sorry for the loss of your dear mum. I hope you've since found a school that appreciates you for who you are xxx

OP posts:
KeenCat · 20/11/2024 23:35

Kindly, I think you are overreacting.

I work part time and outside of my line manager and direct team I wouldn't expect anyone else to be aware of my working pattern. If someone did contact me on my non-working day I would just assume they weren't aware and brush it off (but had you picked up the phone you'd have been more than entitled to say 'can this wait until tomorrow please, it's my day off.')

EDIT: I don't think you're being managed out, this is anxiety talking and HR doing HR.

HowYouSpellingThat10 · 20/11/2024 23:12

I think the fact you called them back has muddied the waters.

You can't really complain about it when as far as they knew you made an active choice to engage with them.

If they'd called you repeatedly then you'd have a point but a single call and voicemail, which you had a choice in whether to return, would seem reasonable. The fact you didn't mean to return the call and hadn't listened to the voicemail so expected the conversation isn't something they can magically know.

I'd assume the HR person also has a fairly full calendar to fit things in around.

I think separate out your frustration about the call and your underlying concern about whether you are being managed out in some way.

Your line manager has instigated this so 'all is fine ' doesn't really hold.

Apolloneuro · 20/11/2024 22:51

I can beat that @Notsurewhatithink I got rung by my school on the morning of my mother’s funeral, to ask about some planning (they knew why I was off). I should have gone ballistic.

Notsurewhatithink · 20/11/2024 22:37

YorkieIsDefinitelyForGirls · 20/11/2024 18:13

Kindly OP, if you're not able to react proportionately to a VM and admit you're "not well", then perhaps there are some performance concerns?

I'd be the first to admit that I am not at my best at the moment. Like I said, I am in the throes of PMDD. I will be back to normal in a few days. I don't think there are legit performance concerns, my absence rate is fine, I am meeting deadlines etc etc

OP posts:
AGoingConcern · 20/11/2024 22:36

Notsurewhatithink · 20/11/2024 22:29

Absolutely. Must try harder.

Meanwhile, in the real world, I saw an unknown but local number and immediately worried it was something to do with my son, so returned the call without thinking.

And that’s perfectly understandable. No one is berating you for calling the number back.

But that doesn’t mean that HR has done you wrong or railroaded you or any of that. From their perspective they called during your employer’s normal operating hours, left a message, and assumed that when you called back you had listened to it and that you (an adult professional) would and could ask to defer the conversation if you preferred to do so. Those are reasonable assumptions on their part.

This isn’t some zero-sum scenario where one of you needs to be the villain.

Notsurewhatithink · 20/11/2024 22:29

Businessflake · 20/11/2024 17:59

This is totally on you. You could have checked your VM and not returned the call.

Absolutely. Must try harder.

Meanwhile, in the real world, I saw an unknown but local number and immediately worried it was something to do with my son, so returned the call without thinking.

OP posts:
AGoingConcern · 20/11/2024 22:27

Notsurewhatithink · 20/11/2024 22:21

They could check my timetable and come and speak to me in person during a free period?

Showing up during your free period so you had to deal with this face to face was likely to feel even more pressuring if you consider calling once and leaving a voicemail to be railroading you into a conversation.

Notsurewhatithink · 20/11/2024 22:26

Hfgvi · 20/11/2024 21:07

Save the number for your child’s school to save future confusion.

I have and had already. I also have my work's number saved. This call didn't come from the school's main switchboard. I thought it might be a call that wasn't from the main switchboard from my son's school; turns out it was from my own school🤷🏼‍♀️

OP posts:
Notsurewhatithink · 20/11/2024 22:25

DoraGray · 20/11/2024 18:22

Would you have complained if they had called when you were on a lunch break, or a free period or asked you to come in before school or after school?

I think you would.

Absolutely not. Though I am not a big fan of being pulled into discussions without notice at any time, but that's another issue.

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Notsurewhatithink · 20/11/2024 22:21

Shmee1988 · 20/11/2024 19:45

This post really baffles me. You've said youre annoyed that they've called you on your day off. You've also said that they can't call you when you are at work because you'd be busy in class. When exactly can they call you that would suit you better?

They could check my timetable and come and speak to me in person during a free period?

OP posts:
Notsurewhatithink · 20/11/2024 22:20

Cm19841 · 20/11/2024 20:13

In Primary Dutch schools you have the right to not be contactable after 6pm by the Common Labour Agreement. Potentially being discussed in Secondary schools.

Otherwise, by voicemail on a working day of the week (yes, not your working day) the employer left a message for you to offer support. You did not need to respond. You did not need to write a thread. You could send an email during your working hours to schedule a convenient moment to discuss and the employer would have to accommodate this "in working hours".

You have no reason to be pissed off. You have an employer who wants to offer support. Deal with it when back in work.

Before you had a job the HR department could call you at any point to offer you opportunities. Now you have a job they can only contact you to offer support when you are being paid. And you are over thinking.

Mind blowing attitude to keep towards a place and organization you choose to spend a great deal of your life working for and with.

Very frustrating in the education sector.

Why are you taking such umbrage at this? Of course I didn't need to post a thread, I wanted to. You didn't need to reply with information about how these things work in another country, it is utterly irrelevant. What a strange reply!

OP posts:
Hfgvi · 20/11/2024 21:07

Notsurewhatithink · 20/11/2024 18:52

I've already explained I thought it was maybe my son's school, hence returning the call as soon as I saw it.

Save the number for your child’s school to save future confusion.

Cm19841 · 20/11/2024 20:13

In Primary Dutch schools you have the right to not be contactable after 6pm by the Common Labour Agreement. Potentially being discussed in Secondary schools.

Otherwise, by voicemail on a working day of the week (yes, not your working day) the employer left a message for you to offer support. You did not need to respond. You did not need to write a thread. You could send an email during your working hours to schedule a convenient moment to discuss and the employer would have to accommodate this "in working hours".

You have no reason to be pissed off. You have an employer who wants to offer support. Deal with it when back in work.

Before you had a job the HR department could call you at any point to offer you opportunities. Now you have a job they can only contact you to offer support when you are being paid. And you are over thinking.

Mind blowing attitude to keep towards a place and organization you choose to spend a great deal of your life working for and with.

Very frustrating in the education sector.

CrushingOnRubies · 20/11/2024 19:46

Yanbu

You work in a school. Hr would have got your number from Sims and noticed on your timetable you didn't work Wednesdays. Was the call when you would be on break or lunch. Otherwise they would have needed to check you weren't teaching or on duty

Shmee1988 · 20/11/2024 19:45

This post really baffles me. You've said youre annoyed that they've called you on your day off. You've also said that they can't call you when you are at work because you'd be busy in class. When exactly can they call you that would suit you better?

Haggia · 20/11/2024 19:34

Notsurewhatithink · 20/11/2024 16:32

I would have felt entirely different about it if I had asked for support. Offering someone support unprompted is disingenuous - they must have concerns about my performance, otherwise why offer support?

My guess is, the “support” I.e. reasonable adjustments are not working for them so they are looking to formalise the situation to move forward. Starting with a formal meeting, notes taken, etc. The adjustments need to be workable for employee and employer.

Or, they’re concerned that you’re trouble and may be looking to take them for discrimination or harassment further down the line. So again they want to document the situation, to demonstrate their support and flexibility as an employer.

From an HR point of view, I’m curious to know what adjustments might help with PMDD. Might be useful for others to know if you wanted to share. Adjustments I’ve implemented would be things like less hours (physical), people working on less busy shifts (anxiety), having snack breaks (diabetes), perching stools etc.

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