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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To not send a photo to the Dr?

140 replies

swissrollisntswiss · 19/11/2024 14:52

DS (4) has a rash around his anus. Very red, with a very clear border. He’s had it for a week now, we’ve tried sudacream but it’s not helped. He’s now complaining that it’s itchy and getting sore. I’ve looked for worms but can’t see any so I’m fairly sure it isn’t that.

After calling the surgery all day I finally get through and I’m told that they can’t see him but to email a photo. I’m not comfortable with this, it feels too private. I’ve sent one when he’s had an eye infection previously, I’m fine with the system but not for this. Is it just me? AIBU?

For full context, I’m not in the UK, I’m British though so not sure if I’m being too British!

OP posts:
JustAnotherUserHere · 20/11/2024 18:22

The day I was asked to send a pic of one of my dcs face (part of their right cheeks and mouth, so not whole face) to the surgery, they sent me a secure nhs surgery link where I had to click, log in using dc date of birth and nhs no, then upload the photo to their system and log out. It was encoded so that only they could access and view it and either put it in dcs record or remove it afterwards. I think I could remove it too but I can't remember.

If they wanted me to send a pic of dc's bum, they'd definitely use the same secure system, not through email.

It's a sensitive but medical pic taken for medical reasons uploaded to a medical system for assessment and diagnosis from a medical professional. It's different from a random pic of a child's bumhole taken for no reason. I deleted dcs side face from my phone afterwards and I'd sure delete the pic of their bum afterwards. There's no criminal offence there. It's not a "computer says no" type of issue where the circumstances aren't taken into account.

Also, I'm sure dc would actually prefer I took the pic of their bum simply to show a doc so that they can get some medical treatment as opposed to showing a doc their bum irl. That's mortifying. They're more comfortable with me doing so, as they trust me and I'm not just 'any grown adult', than a doc who is technicially the 'random grown adult' regardless of profession.

Coco2024 · 20/11/2024 17:51

You should not be expected to send any pictures of an intimate area to the doctor or any area you feel uncomfortable with. Plesee do not feel compelled to do this. Surgeries in the uk usually make it clear that no pictures of intimate areas should be sent and that includes a child’s

fetchacloth · 20/11/2024 17:51

I wouldn't send a picture of this or any other intimate area for that matter,
It is a criminal offence to do so anyway.

howsthehair · 20/11/2024 07:15

Thanks @VegTrug

Thunderpants88 · 20/11/2024 01:01

Ian a pretty relaxed parent on the whole and I would draw a firm line on this one. You have zero control over this image once you hit send. They wouldn’t ask an adult to send a picture of their anus so why on earth it is ok to take a child who doesn’t understand the concept of “consent” to do the same.

I would refuse and ask it is documented you are not comfortable with this and demand an in person appointment.

also, I know the chances are slim BUT a member of staff could take a photo of your photo on their phone and send it to anyone they wish

pl228 · 20/11/2024 00:57

housethatbuiltme · 19/11/2024 17:03

lol, honey no one is looking at the faces in porn... in fact many pornos blur the faces out (especially male faces) or use masks (especially in swinging/dogging) or are shot in a way to not show anything but the 'money shot'.

Well I have learnt something today!

gamerchick · 19/11/2024 22:30

Have you treated for thrush?

I also wouldn't bother checking for worms. Just treat anyway. Never understood the torch at night thing.

If treatment those things don't clear it up then someone needs a look. I don't think I'd be comfortable taking a photo of my kids backside like

VegTrug · 19/11/2024 22:22

howsthehair · 19/11/2024 20:21

@VegTrug - that's always been my concern. No inappropriate images but I'd prefer the 1000000x photos of my child aren't accessible to strangers. We've got all our old devices in a cupboard. Can you recommend how to destroy/ appropriately recycle them?

The only way to fully guarantee it's all gone is to smash the hard drive within the device. This used to be part of my job and oh boy it was fun!

Makingchocolatecake · 19/11/2024 20:41

2wwhandholdneeded · 19/11/2024 17:52

This. It's a criminal offence in the UK.

Maybe but can you really see a judge actually prosecuting this? I can't. The law isn't there to stop parents accessing medical help. Especially if it's not the parent's idea to take the photo.

Bitofashithouse · 19/11/2024 20:34

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

2wwhandholdneeded · 19/11/2024 20:29

Makingchocolatecake · 19/11/2024 20:19

I don't think it's teaching children this at all. It's ok for certain trusted adults (parents and doctors) to cross the 'boundaries' sometimes. Unless the child is against itm Boundaries is more about inappropriate contact and consent which this isn't.

It's not ok for ANY adult to take photos of intimate parts of children under any circumstances.

howsthehair · 19/11/2024 20:21

@VegTrug - that's always been my concern. No inappropriate images but I'd prefer the 1000000x photos of my child aren't accessible to strangers. We've got all our old devices in a cupboard. Can you recommend how to destroy/ appropriately recycle them?

Makingchocolatecake · 19/11/2024 20:19

2wwhandholdneeded · 19/11/2024 20:10

But you're telling that child it's ok for an adult to cross your boundaries and take a photo of an intimate area. "It's just a bumhole" doesn't wash with me. It's the boundary of an adult invading a child's right to privacy that I, and clearly the OP and others, object to.

I don't think it's teaching children this at all. It's ok for certain trusted adults (parents and doctors) to cross the 'boundaries' sometimes. Unless the child is against itm Boundaries is more about inappropriate contact and consent which this isn't.

category12 · 19/11/2024 20:13

Makingchocolatecake · 19/11/2024 20:08

Bum isn't genitals. For a medical reason I don't see an issue. If it was zoomed in would it even be obvious that it was a child not an adult?

The child's identity will be linked to the photo as otherwise the surgery won't know which patient it is.

It's just not an appropriate or secure way of handling this.

2wwhandholdneeded · 19/11/2024 20:10

But you're telling that child it's ok for an adult to cross your boundaries and take a photo of an intimate area. "It's just a bumhole" doesn't wash with me. It's the boundary of an adult invading a child's right to privacy that I, and clearly the OP and others, object to.

Makingchocolatecake · 19/11/2024 20:08

2wwhandholdneeded · 19/11/2024 20:05

Or we could not normalise adults taking photos of children's genitalia.

Bum isn't genitals. For a medical reason I don't see an issue. If it was zoomed in would it even be obvious that it was a child not an adult?

2wwhandholdneeded · 19/11/2024 20:05

Makingchocolatecake · 19/11/2024 20:04

His face won't be in it so even if it got leaked (don't think that would happen) no one would ever know it was him.

Or we could not normalise adults taking photos of children's genitalia.

Makingchocolatecake · 19/11/2024 20:04

His face won't be in it so even if it got leaked (don't think that would happen) no one would ever know it was him.

swissrollisntswiss · 19/11/2024 19:43

Artistbythewater · 19/11/2024 17:53

What kind of country do you live in that deems this practice acceptable in the first place?

Switzerland. The irony of this in a country with such strict privacy laws.

OP posts:
2wwhandholdneeded · 19/11/2024 18:22

EauNeu · 19/11/2024 18:07

well said.

now think about the trip that photo takes from your phone to the surgery software. its uploaded to your phone cloud (if you have one). It goes through your internet providers network, your email provider, through then the same at the other end - surgery email provider, onto the NHS network, then possibly into the surgery database, possibly on some other NHS database. that is a lot of touchpoints to trust. some will be scanning for obscene material and this could flag up. people can intercept traffic at multiple stages. and this photo is replicated at each point. once you put a photo out onto the internet, it is never safely deleted.

People are extremely tech naive even now.

MrTiddlesTheCat · 19/11/2024 18:20

Email is not secure. Our doctors are not even allowed to send messages via email. I'm also not in the UK.

C8H10N4O2 · 19/11/2024 18:16

Gettingbysomehow · 19/11/2024 17:02

We ask for photos so we know how to triage the problem. We have a special system that guarantees complete confidentiality. You can also ask them to delete it as soon as they have seen it. But of course you do have the right to say no. If I was little Id rather my mum sent in a photo than a strange man messed with my bum in a scary setting.

You cannot guarantee complete confidentiality on the phone /device used to take the picture or the carrier systems scanning for potentially illegal content. Brutally, I'd be surprised if you can guarantee 100% on your own systems - you can only minimise risk.

If you are in the UK what you are asking people to do potentially illegal.

GertrudePerkinsPaperyThing · 19/11/2024 18:08

Chelseaflag · 19/11/2024 14:55

Our online GP system states explicitly not to send photos of intimate areas so I personally wouldn’t. Have you explained to the person requesting the photo exactly where the rash is?

also my daughter had this, I couldn’t see any worms but low and behold after I gave her a dose of ovex it cleared up over a week or so. I think they’d been irritating her overnight

I never check - I just give the medicine if they’re itchy in their bum hole.

Its not a harmful medicine.

Mirabai · 19/11/2024 18:08

I’m surprised any GP is suggesting this. I’d have thought it would be NHSwide policy not to.

EauNeu · 19/11/2024 18:07

VegTrug · 19/11/2024 16:50

Not to derail the thread or anything but I feel a quick tech lesson is required here.

You know on your phone when you take a picture that you ultimately delete? Yeah, it's not deleted off the actual hard drive of your phone. It's there forever in that whenever you go on to sell your phone, even if you 'Restore to factory settings' there is some (free and very easy to download & use) software that will download Every. Single. Photo/text/video/voice memo you've ever taken or received. Any 'media' that has ever been on your actual device, can be recovered. Even if you had a passcode when you took or received the photo/video etc. Any model of phone and yes, even if you delete it from the 'deleted images' folder.
__
This also applies to tablets including iPads and computers including laptops and digital cameras.

This is usually how evidence against monsters who possess vile images, is gathered (after arrest) because they believe that 'restore to factory settings' wipes the device when it doesn't!

Please please please do not take images of any 'sensitive' areas of your children. At all. Ever

well said.

now think about the trip that photo takes from your phone to the surgery software. its uploaded to your phone cloud (if you have one). It goes through your internet providers network, your email provider, through then the same at the other end - surgery email provider, onto the NHS network, then possibly into the surgery database, possibly on some other NHS database. that is a lot of touchpoints to trust. some will be scanning for obscene material and this could flag up. people can intercept traffic at multiple stages. and this photo is replicated at each point. once you put a photo out onto the internet, it is never safely deleted.