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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To appeal being thrown off the dentist nhs register

118 replies

Redgreenred10 · 18/11/2024 13:49

Been with my dentist 30 years. This afternoon I had an appointment and this morning I tested positive for covid. Now I know you don’t have to test anymore but my best friends daughter has complex disabilities and covid could be fatal so my best friend has provided her family and friends with covid test and just asks if we can a quick test before we come round. I was due to go round after the dentist.

now the dentist is still really anal re covid and a few days before sent me a questionnaire asking if I had any symptoms and if I did my appointment would have to be cancelled.

So after testing positive i rang the dentist 6 times and could not get through so I left a message explaining.

I have just received a message saying due to missing my appointment I am now removed from the NHS register. Basically for following their own guidelines. I have tried to ring again (can’t get through) so I have sent an email.

trying to get through to the dentist is a nightmare. You are are kept on hold for 1
minute and then you are passed through to the message service. I rang 6 times before leaving a message so I really tried to get in touch

OP posts:
Icanttakethisanymore · 18/11/2024 14:11

Pickandmixmood · 18/11/2024 14:04

Hmm, you do seem to have a dramatic life. I suspect you are not telling the whole truth about your history with this dental surgery.

😂

Don't dare to have a stroke and get covid (something which presumably most people have had at some point now) otherwise some total fantasist on MN will decide you are lying about your overly dramatic dentist antics.

BlessedAreTheCheesemakerz · 18/11/2024 14:10

YANBU to appeal.
YABU to describe your dentist as "really anal re covid."

PoissonOfTheChrist · 18/11/2024 14:07

Hmm, you do seem to have a dramatic life. I suspect you are not telling the whole truth about your history with this dental surgery.

That's a crazy response.

Redgreenred10 · 18/11/2024 14:07

So having a suspected stroke 3 years ago and testing positive for covid today gives me a dramatic life. So what might be the rest of the truth I am missing?? Oh yeah forgot i once walked in the surgery drunk and abused all the staff while wearing a I hate dentist hat.

OP posts:
notanothernamechange24 · 18/11/2024 14:07

@Pickandmixmood what??? Being rushed to hospital with a suspected stroke and missing an appointment due to covid (despite calling repeatedly to tell them) is not having a dramatic life! 🙄

Pickandmixmood · 18/11/2024 14:04

Redgreenred10 · 18/11/2024 14:03

3 years ago after being rushed into hospital with a suspected stroke.

Hmm, you do seem to have a dramatic life. I suspect you are not telling the whole truth about your history with this dental surgery.

Redgreenred10 · 18/11/2024 14:04

And my husband did let them know it was just not in the 48 hours notice they ask for

OP posts:
Redgreenred10 · 18/11/2024 14:03

3 years ago after being rushed into hospital with a suspected stroke.

OP posts:
Pickandmixmood · 18/11/2024 14:02

Do you have a history of missing appointments or causing other issues? It seems unlikely that they would remove you from their register if this is the first time.

Redgreenred10 · 18/11/2024 14:01

Yep I did miss an appointment about 3 years ago when I was rushed into hospital and I had to go through the same again as they removed me

OP posts:
Hoppinggreen · 18/11/2024 14:01

You should certainly ask and I don't think you have done anything wrong, but they are a business and can choose who to treat for whatever reason

Nousernamesleftatall · 18/11/2024 14:00

Do you have any symptoms?

Redgreenred10 · 18/11/2024 14:00

Unfortunately I rang on the house phone so no call log

OP posts:
twomanyfrogsinabox · 18/11/2024 14:00

WAs it just the one missed appointment? That sounds very harsh.

StormingNorman · 18/11/2024 13:59

Appeal and provide them with a screenshot of your phone log.

Redgreenred10 · 18/11/2024 13:59

I feel I could not do right for doing wrong as if I had turned up with covid and told them then I would have been told off

OP posts:
ilovesooty · 18/11/2024 13:57

That's awful. Definitely appeal.

MumOfOneAllAlone · 18/11/2024 13:55

Definitely appeal! You've been with them 30 years, its disgusting that there isn't someone who could apply a common sense approach to this before it got to this stage x

I've had to appeal before, as I was really poorly and couldn't attend. Now I get so stressed about missing any appointments, they're sick of me calling them to make sure I'm not due a checkup 😅