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AIBU?

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Original poster

…Or is my landlord?

37 replies

Saffie980 · 15/11/2024 15:51

Hello, I need a sense check please.

I’ve just moved out of a house and a company has conducted a check-out review and noted a large crack on the cistern lid. I accidentally caused the damaged, so understand that there will be some deduction of my deposit. The toilet and flush all still work absolutely fine.

The landlord wants to claim £220 for the cracked cistern lid. I think that’s steep.

Am I being unreasonable? I’m no cistern expert so I can accept if I am being unreasonable!

…Or is my landlord?
OP posts:
Mandylovescandy · 15/11/2024 16:06

I don't think it sounds excessive with plumber to fix it and cost of the part

BleekHaus · 15/11/2024 16:04

I don’t think it sounds wildly excessive, especially when you factor in the time for someone to come and fit it (which I would imagine is straightforward). Also, is it just the lid - when I tried to find a replacement toilet seat for a square toilet it was virtually impossible to get like for like. They might be pulling out the whole toilet.

SometimesCalmPerson · 15/11/2024 16:00

Dispute the amount, you will win because tenants nearly always do, but I think the charge is fair. The entire toilet might need replacing if they can’t just replace the lid and someone will need to be paid to do the work. Plumbers aren’t cheap.

You had the option of replacing it yourself if you think it can be done cheaper.

ThatTealViewer · 15/11/2024 16:00

I’ve had a look online and a replacement would cost about £50. Offer to replace it.

Coconutter24 · 15/11/2024 15:58

If he’s just replacing the lid he will need a certain type and if he has to pay someone to sort it out then it seems fair you pay as you admittedly caused the damage.

Missmarplesknittingbuddy · 15/11/2024 15:57

It depends. We had a broken lid too but as the item wasn't made any longer a replacement toilet was needed . If this is the case , with fitting, the amount seems reasonable . As previous poster said ask for a copy of quote ( ask for two quotes ) for the repair.

BillStickersWillBeProsocuted · 15/11/2024 15:57

Just had a quick look and cister lids seem to be about £80-100

Plus the time for a plumber to go and get it, bring it the the place and fit it sounds about right to me

AdventureCode · 15/11/2024 15:56

Where could you buy just a lid though?

I recently had a new toilet installed, the toilet plus installation was 400, so I can semi understand the cost they've given.

Justlurking101 · 15/11/2024 15:54

Maybe they can't get a replacement and need to buy a new toilet, id clarify. You could have fixed it yourself for less before leaving I'd imagine.

NigelHarmansNewWife · 15/11/2024 15:53

When DP broke the cistern lid on a toilet, I glued it together with Araldite. It was fine - we replaced the toilet about 2 years later as part of a bathroom refurb, which was always the plan.

TwoBlueFish · 15/11/2024 15:53

You can dispute the cost with the tenancy protection scheme if you think it’s excessive. Maybe ask the landlord for a copy of the quote which shows the cost and get your own quote.

NigelHarmansNewWife · 15/11/2024 15:52

Of course it's too much. You can buy a whole new toilet for less. Dispute the amount.

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