Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Any Amazon UK employees. Phone and car keys of employee in parcel by mistake

115 replies

Lexy70 · 13/11/2024 19:59

Hi Mumsnet,

Posting for traffic. I received a can of paint via Amazon yesterday, in it was an iPhone and a set of car/house keys.

I have managed to get the man's name and ID via the health info but. I've found him on IG and msg him but no reply.

I am keen to return this phone and set of keys to this young man.

Amazon has been useless.

Any tips for how I can contact/return these items.

Thankyou

OP posts:
Normallynumb · 13/11/2024 22:11

I'm really surprised he hasn't called his phone. That would be anyone's first thought.
The only thing you can do is hand it to police.. and that's if you have a police station in your town or city!
Our police station in a major SW tourist city closed down!

SlightlyJaded · 13/11/2024 22:11

Can you get his birth date from his health/emergency info? Or from any of his socials? I found an iphone and managed to guess the password as it was the owners birthday (which was listed as part of emergency details). I called the last number which had a name associated to it, and it was her DH who was able to put her in touch with me.

Bessica1970 · 13/11/2024 22:03

If you get Amazon involved, he might get his phone back but he might also lose his job!

katepilar · 13/11/2024 22:03

ThianWinter · 13/11/2024 20:02

He won't be contactable via social media if you have his phone. I would ask the police to return his property to him. How did his stuff get inside your parcel?

Why not?

ineedsun · 13/11/2024 21:52

Can you use voice control / Siri to say phone home?

Grabyourpassportandmyhand · 13/11/2024 21:52

I would imagine whoever dropped keys and a phone will presume they are stolen. Are the employees primarily non English speakers/students/contract workers? If you found him via his name alone, I'm presuming he doesn't have a generic name like John Smith so might be alone in this country.

Where is the nearest Amazon distribution centre to you? Would it be possible to send it back by tracked postage?

LEWWW · 13/11/2024 21:52

Ask Siri to ring mam or dad, you won’t have to unlock the phone :)

merryandbrightdelight · 13/11/2024 21:52

Lexy70 · 13/11/2024 21:35

I think he lives in Middlesbrough so nowhere near the Highlands sadly x

Op I'm not far from there but don't have SM, however I'm wondering if someone from there sees this thread and could post on the Middlesbrough Alerts page (or whatever their local FB page is) just a thought

FrostyGlitter · 13/11/2024 21:50

Lexy70 · 13/11/2024 21:35

I think he lives in Middlesbrough so nowhere near the Highlands sadly x

I don't know if its possible to contact the individual distribution centres, but if he's from Middlesbrough he'll probably work at either Darlington or Wynyard (Billingham).

Winter2020 · 13/11/2024 21:50

When I found a purse I called the bank of the card in there and said I have found your customers purse - can you call them with my details so that they can collect it. They said no that their call centre was incoming calls only so they were useless.

I then called a bingo brand as there was a card in the purse. They phoned their customer and connected me, and although it went to answerphone I was able to leave a message. So better customer service from the bingo company than a high street bank.

Error404pagenotfound · 13/11/2024 21:49

It is very strange that he hasn’t tried to call the phone. Also strange that they got their in the first place - you can’t take personal belongings onto the floor at Amazon as far as I’m aware.

If you know where he’s from, you could post on the local Facebook page to see if anyone knows him?

Orangeoranges42 · 13/11/2024 21:48

I’m sure people won’t like this and also doubt it’ll work… but can you see a photo from his IG and see if it’ll unlock the phone like face recognition.

i guess it won’t work but who knows

longapple · 13/11/2024 21:45

You can often reply to texts on locked iPhones, or use Siri to call home or Mum or dad?

Lexy70 · 13/11/2024 21:41

No missed calls since Mon night according to his notifications

OP posts:
WhatNext24 · 13/11/2024 21:40

Anyone who loses their phone will call it to at least try and get it back. He will call when he realises it's gone.

Lexy70 · 13/11/2024 21:40

@StickyWikkit actual Amazon not a seller on Amazon, I tried that thanks x

OP posts:
StickyWikkit · 13/11/2024 21:37

Was your order actually from amazon, or another seller on amazon?

SnipSnipMrBurgess · 13/11/2024 21:37

And it happens all the time, packers put their stuff, customers send their keys in return parcels. It's a daily occurance.

Differentstarts · 13/11/2024 21:36

It's just a bit weird if I lost my phone I'd be calling it. Something seems off

nongnangning · 13/11/2024 21:35

OP something a little bit like this happened to me in the summer. We found a phone in the street outside our holiday rental. No sign of anyone and it was about 11pm so we took it inside. Phone was locked etc. I put it by the bed to wait and see if someone realised it was missing and tried to phone it - they did, about 4am! Turned out they were a nightshift worker at the local supermarket (they realised on their 4am break that the phone was lost). We went down there with the phone at breakfast time and reunited phone with owner. He was very grateful. True story. So the owner of your phone may yet phone you up.

SnipSnipMrBurgess · 13/11/2024 21:35

You can contact via phone but I'd suggest contacting Amazon on twitter, your details will be extracted and the staff identified and arrangements will be made to return it.

DustyDood · 13/11/2024 21:35

Classic scam.

There will be a knock at your door tomorrow, guy in a bald wig claiming to be Jeff Bezos. He will ask if you received keys and a phone in your Amazon package yesterday and when you say yes he will say congratulations, you have won my annual prize draw of a phone and a new car, come with me around the corner to see your new Ferrari.

He will keep saying it is just a bit further "round the corner" but will in fact lead you to a cashpoint. Once there he will remove the bald wig revealing himself to be a Nigerian prince who needs you to lend him £1,000 in order to release his family wealth, he promises to give you a significant cut of his immense fortune.

Be careful! Don't answer your door tomorrow! Take the phone straight to the police (via your backdoor)!
All the best.

Lexy70 · 13/11/2024 21:35

I think he lives in Middlesbrough so nowhere near the Highlands sadly x

OP posts:
DancingTurtle · 13/11/2024 21:30

Fwiw I’d be playing amateur detective here too.

SableOrGules · 13/11/2024 21:30

Ilovemyshed · 13/11/2024 21:02

Just take it to the police and stop trying to play detective. Its possibly a prank, likely a scam.

A scam which involves sending a phone and car keys to a randomer....

Some people think they're oh so clever spotting scams everywhere. What's more likely, an overworked, busy employee accidentally packages his own stuff up in a parcel or there's some elaborate scam involving sending out phones to randomers and hope that something or other happens?

Hope you get in touch with him OP. Do you know if he lives somewhere near you?

Swipe left for the next trending thread