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to think the 'Ask for Angela' pub safety scheme is inherently flawed?

195 replies

Sethera · 13/11/2024 07:01

https://www.bbc.co.uk/news/articles/c789nn3d918o

To be clear, I fully endorse the idea of a safety scheme, it's the methodology of this one I'm questioning.

The idea behind 'Ask for Angela' is that anyone feeling unsafe can discreetly ask for help in a pub, bar or similar - because saying 'is Angela in tonight' or similar sounds as though you are asking after a member of staff, and won't alert your date/companion to the fact you're seeking an escape route.

However, the effectiveness of the scheme depends on bar staff understanding this code, which, as the linked article suggests, more than half of them don't.

This suggests awareness of the code word needs to be increased - but, if it becomes so widely known that you can guarantee all bar staff will understand it, what is the point of having a code word at all? Bar staff are not a separate species; if it's universally recognisable to them, it's going to be universally recognisable to the people who are causing others to feel threatened enough to use it.

If the idea is that you get away from your threatening date to 'ask for Angela' at the bar, where you won't be overheard, why is there a need for a code at all? Why wouldn't people just ask for help?

It would be better to promote the idea that anyone can ask for help in a bar (or similar public place) and receive it - this would not then rely on other people understanding a code, or, indeed, the victim knowing there was a code they could use (if bar staff don't understand it then there's a high chance many victims won't know about it either).

Blurred image of a man at a bar at night taken with a secret camera. In the foreground a hand is holding a glass, in the background there are bottles on shelves.

Ask for Angela: BBC exposes pubs failing to enforce safety scheme

The Ask for Angela initiative aims to provide a discreet lifeline for those feeling unsafe.

https://www.bbc.co.uk/news/articles/c789nn3d918o

OP posts:
Suzuki76 · 14/11/2024 20:49

SoiledMyselfDuringSomeTurbulence · 14/11/2024 20:21

Evidently enough that the poster upthread that had been involved with the scheme said there were staff who said they'd feel vulnerable themselves.

Yes, you've said.

What was actually said was:

"Staff in some felt that they would feel too vulnerable themselves if tasked with the responsibility of handling a situation in taking a woman into a private area (that was typically out of public view). So instead of doing that, they stayed with the person asking for Angela and called for help with the till, which itself was a code word to alert colleagues. A female colleague would then approach and chat with the one Asking for Angela and manage the situation in public from there."

Presumably the staff member responding to the till alert was either more senior or more confident.

I've worked in retail. I once had a faulty laptop thrown at my head. There's always a risk of encountering a dickhead when working in premises where the general public can freely enter, and in this case there's alcohol involved too.

Needanewname42 · 14/11/2024 20:48

Suzuki76 · 14/11/2024 20:15

I've read a Reddit thread where the bar manager or most senior female says she will meet the person in the toilets, or the male/female manager takes them into the office to find out what they need. We're talking about using this for someone giving off creepy vibes, not someone swinging fists because of course you'd call the police. How much risk are we talking about here?

Edited

That's all fine in theory, if a big place with plenty staff.
But in practice if it's the end of the night, and someone says they need help what are staff meant to do?
Put themselves at risk of missing the last bus?

You also have to consider smaller venues maybe only have 2 or 3 staff on.
One gets distracted by a need Angela leaves the other open to abuse by the partner - who might actually be acting as a duo - one distract one attack.

It's really not on to put this onto pubs as a mandatory thing. It needs to be a help if you can not a mandatory you MUST help.

Scrimblescromble · 14/11/2024 20:39

Where I live the posters are only up in the ladies loos and have been for a good few years. Staff are provided training on what to do if someone does ask for Angela. I actually recently asked male friends if they knew about it and only ones who’ve done bar work knew. The others were all really surprised by it.

SoiledMyselfDuringSomeTurbulence · 14/11/2024 20:21

Suzuki76 · 14/11/2024 20:15

I've read a Reddit thread where the bar manager or most senior female says she will meet the person in the toilets, or the male/female manager takes them into the office to find out what they need. We're talking about using this for someone giving off creepy vibes, not someone swinging fists because of course you'd call the police. How much risk are we talking about here?

Edited

Evidently enough that the poster upthread that had been involved with the scheme said there were staff who said they'd feel vulnerable themselves.

Suzuki76 · 14/11/2024 20:15

Needanewname42 · 14/11/2024 16:06

Even the most senior person, what are they meant to do, without putting themselves at risk?

I've read a Reddit thread where the bar manager or most senior female says she will meet the person in the toilets, or the male/female manager takes them into the office to find out what they need. We're talking about using this for someone giving off creepy vibes, not someone swinging fists because of course you'd call the police. How much risk are we talking about here?

WeWillGetThereInTheEnd · 14/11/2024 20:13

Women can also go into a pharmacy and ask for Ani. It means something like I need assistance now. Pharmacy staff have safeguarding responsibilities anyway, and should report certain incidents to social services - like a 12 year old asking for the morning after pill. Is it possible this girl is being subjected to CSA?

PotatoLove · 14/11/2024 20:07

I used to work for a well known chain of pubs and we had the Ask For Angela posters up in the ladies loo and back of house so (hopefully)the staff and any women who felt unsafe knew exactly what it was for. I always worked morning or lunchtimes so didn't experience any women asking but I'm sure the evening and weekenders did. I do agree that all pubs etc should regularly chat with all staff and make sure they are aware.

Landloper · 14/11/2024 19:57

The scheme seems a bit silly to me. In the gents as well as the ladies there are 'Ask Angela' posters as well as 'Say no to sexual violence' ones. Every man using the WC will thus be aware of the code. [Plus the BDSM afficianados might feel discriminated against by the 'Say no to...' because their preference is to say a 'yes' to a simulacrum of ,it albeit in a controlled manner with clear parameters]. If a man or a woman has a date that seems like a weirdo that they feel might be trouble latter on they don't need a daft password, just assistance from staff and somewhere to go to be away from the strange dater. Having been on a number of dates in pubs and bars most have been OK regardless of the outcome, but on one occasion the person became decidedly freaky [after starting off as pleasant], so off to 'powder my nose' while he bellies up to the bar to buy another round. By the time he came back I was long gone having left the pub. If it is not possible to leave without the date then of course ask the bar staff for help or call the police yourself and hope they manage to do something to assist. I suspect that having printed a load of posters, leaflets, &c, the authorities feel that that is enough to address the problem of dates that become frightening for one of the parties involved. Last resort: if the other party insists on pressing for sexua favours: don't be discrete, shout a resolute 'No, leave me alone.' Most like this will embarrass most pests into desisting and might catch the attention of other patrons who may intervene to protect you.

AnnoyedAngela · 14/11/2024 19:04

I have no idea if it works, but as someone who is actually called Angela, it really annoys me that they chose my name! Don't love having it associated with needing to escape abuse.

caringcarer · 14/11/2024 18:22

It would help if the posters about it were not put in male toilets. Surely they should be in the female toilets only.

OldScribbler · 14/11/2024 17:57

BananaSpanner · 13/11/2024 07:09

Yeah, I’ve often thought it might lead to some very confused conversations around “We don’t have an Angela working here” or worse “yes, I’ll just go and get her!”.

Even if the staff recognise the phrase, are they actually going to have a clue what to do. What do they actually do?

Im sure there was a story in the news about a year ago about it went wrong once. I’ll see if I can find it.

However, despite all of what I’ve just written, I like it, it’s a well meaning safety net and probably has helped a fair few women get out of uncomfortable situations.

This seems to me like a well-intentioned but ill thought-through idea. Common among those who have never experienced the problem but feel qualified to suggest a solution.

It reminds me of the song lyric "walk a mile in my shoes".

DaisysChains · 14/11/2024 17:34

And round and round we go 🎠🎠🎠

how much easier it would all be if male abusers were held to account and given appropriately stiff sentences

we could leave bar staff to staffing the bar, managers to managing them, bouncers to, erm, bounce

women wouldn’t have to watch themselves, their food & drink or their clothes, or their manners, or their way of being - they could just ‘be’

gun owning was successfully restricted post-Dunblane

drink-driving had a very concerted govt campaign to make it socially unacceptable alongside notable legal consequences

ditto wearing seatbelts, transporting loads of passengers or carrying kids in boots (of cars not the chemists)

even smoking has been successfully banned in most public spaces with initial high costs (price) and even legal consequences (eg in planes)

one has to wonder why MVAWG is always the poor relation

why are law makers, law enforcers, judges and probation so blasé about males abusing women and children 🤔

almost like they want a wee get-out-of-jail-free-card themselves in their back pocket, you know, just in case they fancy a bit of light abuse, coercion, or other behaviours they know would cross the line…

safer to keep the line a bit blurred and the consequences a bit low, eh lads 😉

maybe that’s why some women are so keen on twisting us all in knots too? don’t want their da, uncle, bro, DH, or son getting hassle from some woman/girl who is a <insert any insult commonly seen about other females that marks the insulter out as cool, savvy, streetsmart, or possessing extra good morals compared to insultee>

it’s incredibly sad all round (and round and round)

Needanewname42 · 14/11/2024 16:06

Suzuki76 · 14/11/2024 15:50

To be honest I always thought they'd fetch/take you through to the most senior person in the pub rather than the 18 year old on her first Saturday night shift having to personally deal with it.

Even the most senior person, what are they meant to do, without putting themselves at risk?

Needanewname42 · 14/11/2024 16:02

That's it exactly putting it on to people who are potentially vulnerable themselves.

Maybe the advice should be if your meeting an OLD for the first time meet in a coffee shop mid afternoon rather than a pub. So you can keep your wits about you, and you can make your escape without having to rely on young people behind a bar digging you out a hole.

Looking up the history of this it was a woman Angela who was killed by her husband. So it wasn't even a new date situation that she was caught up in.

Yes it's nice in theory if you are in trouble ask for help go to the pub staff, a bit like what you'd tell your kids, if you get lost go to the staff, they will help.
But it's certainly not something that can be put onto someone as a legal obligation.

Suzuki76 · 14/11/2024 15:50

To be honest I always thought they'd fetch/take you through to the most senior person in the pub rather than the 18 year old on her first Saturday night shift having to personally deal with it.

SoiledMyselfDuringSomeTurbulence · 14/11/2024 15:33

Magic minimum wage fairies will fix it.

Needanewname42 · 14/11/2024 15:17

Slothtoes · 14/11/2024 14:48

I’m not a lawyer but licnensing authorities could write in to the conditions to the effect that licensed premises have a duty of safeguarding when customers say they need help.
There’s some really wierd responses to this idea on here. Almost like people don’t want there to be any system to help women (and men, they can ask for Angela too) who are unsafe in licensed premises.

Woman asks for help after last orders. So 11.55, kicking out time is 12.00. Taxi is called but 30-40min wait.
The landlord needs people out to comply with the licensing laws.
What takes precedence, the doors closing or the woman?
If you say the woman, Who's paying for the staff to wait with the woman?

How do you stop Angela being abused so people can wait indoors for taxi?

If you have young staff they might also be reliant on public transport or parents collecting them. You can't put the staff at risk either.
It needs to be a help if you can but not a responsibility.

SoiledMyselfDuringSomeTurbulence · 14/11/2024 15:10

Slothtoes · 14/11/2024 14:48

I’m not a lawyer but licnensing authorities could write in to the conditions to the effect that licensed premises have a duty of safeguarding when customers say they need help.
There’s some really wierd responses to this idea on here. Almost like people don’t want there to be any system to help women (and men, they can ask for Angela too) who are unsafe in licensed premises.

I think it's more that some of us are sceptical about how this would actually work, not least because there are plenty of predators working in hospitality too. Especially as nobody has explained how this safeguarding duty would work. We all know the police aren't going to turn up on request and sort it out.

Some of you seem to think the magic minimum wage workers will step in and fix everything.

Slothtoes · 14/11/2024 14:48

I’m not a lawyer but licnensing authorities could write in to the conditions to the effect that licensed premises have a duty of safeguarding when customers say they need help.
There’s some really wierd responses to this idea on here. Almost like people don’t want there to be any system to help women (and men, they can ask for Angela too) who are unsafe in licensed premises.

Coolblur · 14/11/2024 09:06

Pamsnsn · 13/11/2024 18:19

Go straight to bouncer? DS (uni student) told me that he had a girl randomly slap his bum in the club. He went to the bouncer. The staff found what happened on CCTV, located the girl and forced her to apologise.

They then kicked the girl (and her friends out).

See my post re. asking a bouncer for help

Needanewname42 · 14/11/2024 08:47

@Tootingbec yes it seems pointless.
Like a passing phase. It's great in the initial theory but the more you think about it the more flawed it becomes.

It's one of those things, people will look back on in 20years and think WTF?

Tootingbec · 14/11/2024 08:30

The more I follow this thread the more performative pointlessness the “Ask for Angela” thing feels.

It’s not like a film or TV drama or book. The vast majority of women in abusive relationships are not “locked up” and only allowed out to go to the pub whence they whisper “is Angela here” to the well trained and brave barmaid while their abusive husband is in the loo.

We should be talking to our daughters/neices/female colleagues about having their voice to let people around them know that a man (in whatever context) is making them feel uncomfortable and can they help. Not to be “polite” or accommodating because they are conditioned to not make a fuss.

We need to call this shit out loudly not hide behind mimsy code words and subterfuge.

Edingril · 14/11/2024 08:29

Slothtoes · 13/11/2024 22:21

Nobody’s given a reason yet why it can’t be made mandatory as a part of their licensing conditions apart from it’s not perfect or that a lot of bar staff aren’t currently trained in it.
The whole idea of making it mandatory is that if connnected to a venue’s licence to trade, then staff do have to be trained in Ask Angela.

OK how would the law work in detail?

Someone comes up to bar and asks for Angela, then what will the law say?

SoiledMyselfDuringSomeTurbulence · 14/11/2024 08:13

Needanewname42 · 13/11/2024 23:41

Probably because that would involve making it law. And it's probably a thing that will date - in 20 years time Angela just won't be a thing - it would be like the current adult generation asking for Betty or Jean - it would sound completely out of place.

Also if you make it law, that also means statute on what the bar staff are meant to do with the information, call taxi, police, what?
What if your in a busy nosy pub and the person asking for Angela isn't picked up correctly? Does that put a liability on to the bar staff for not hearing correctly?

It could also make it open to abuse, ask for Angela and the bar is obliged to call a taxi - what if it's closing time - does the bar put you outside or do you get to wait in the warm pub?

Yes, it's not immediately obvious what the point would be.

The big question is, as you say, whether it would be underpinned by any legal responsibilities. If no, it's just a hoop to jump through and no reason to think it would change anything much.

If yes, that's going to require resources that will have to come from somewhere. It's evidently not going to be the state. So it would fall to hospitality staff, who are already poorly paid and hard to recruit and retain. Like, what are they actually supposed to do if someone doesn't have taxi money, or none is available? Hang around? I'm sure that'll be incredibly popular, and not create more opportunities for predation in itself or anything.

XenoBitch · 13/11/2024 23:51

The Wetherspoons in my town has posters about the Ask Angela thing in the doors of the women's loos. I do wonder if there is an equivalent in the mens, as men (straight or gay) could also be on a dodgy date and want a safe exit too.

I was in a pub one time, and a guy sat at the table with me and said he was in my town for work and after fun. I made polite goodbyes and went to the bar.... and the staff came over and said he was asking to buy me a drink. I said no, and they did tell him so. No Angela scheme at the time though, and ended up in 2 other places with this guy following me. I only managed to get away because the police picked me up (I was a high risk missing person at the time).

In the early days of seeing my DP, a guy came up to me in a club and asked if I "needed to speak to Angela".... there is an age gap between me and DP... and I was pretty offended at this guy suggesting I was in danger somehow, but I try to laugh about it now.