Took a donation into a charity shop earlier, big bag of clothes. Two older women at the counter, one of whom was clearly new to volunteering there as she needed guidance from the other about gift aid and the procedure.
The new person was very pleasant but the other was horrendous. Short both to me and the new volunteer, audibly tutting when she could find the gift aid form, and then grabbing it out of her hand. Then directing me exactly what to write. The new volunteer looked quite embarrassed.
AIBU to wonder why you’d conduct yourself like that to anyone? If it pisses her off so much, she needn’t volunteer. Just weird and I felt sorry for the other person.