Neighbour stealing parcel

I'd be sticking the photo on every lamp post and tree. Then they might get the message!

I personally would write them a formal letter advising you’ve evidence of them taking in the parcel including photo (and to call their bluff video by saying dpds newest anti theft prevention) and you’ve reported it to the police, give them the crime reference so they know you’re being serious, and request they return the delivery within 24 hours.

if they do, you’ll close the police case as a simple misunderstanding.

if not, you’ll be pursuing this with police and also civil court so it can be rectified by which ever way the quickest.

Absolutely awful to do this but I don’t think delivery drivers ever help themselves by leaving parcels here there and everywhere because of the KPIs their measuremed against

The iPad can definitely be blocked but you need the serial number or imei if it’s cellular. Curry’s likely has this information.

Frankly I wouldn’t want the iPad now as they’ve likely set it up, used it and activated the warranty so it won’t be “new”. But also keep an eye on websites like eBay or Facebook in case they’re trying to sell it.

@StereotypicalKaren

Liability absolutely lies with delivery man.

But neighbour has chosen to keep something that doesn't belong to them.

It would have OP's details on the package - clearly not a gift or a mistake.

On a daily basis for the next week, I would personally:

• report to Curry’s & ask for an update
• report to the courier to start an investigation
• contact the police again

be a nuisance! If no luck:

• consider filing a chargeback with your bank
• send neighbours a letter before action

Courier investigations are no joke. They will keep a record of this and will be wary of delivering to those neighbours in the future. It’s likely the delivery driver will personally go to the address and ask for the parcel which will shame the neighbours.

Can you go back to police tomorrow and speak to someone else? This happened between a few of my neighbours years ago, the police came and it was sorted in 30 mins.

@StereotypicalKaren

Given the neighbours are refusing the hand it over even though OP has proof they accepted it, it isn't a delivery mix up. It's theft.

@TossedSaladandSE are you okay? Bit odd to come to a thread, make a load of baseless assumptions and berate the OP.

That's some Champions League level victim blaming. Bravo.

What I would like to know is what justification the police gave for not investigating; can you please enlighten us, OP?

@harvestdesigns Please also contact your bank or credit card provider! They will give you your money back! See my previous comment above!

@Littlesandjoolz Contact your bank (if debit card) or credit card provider as you can claim this back and they then investigate it to get their money back.

If you used a debit card then your bank will do a chargeback claim. If you used a credit card, then your credit card provider can do a Section 7 claim!

This is usually the best approach. The neighbouring thief will most likely back down when the courier is standing on the doorstep, looking them in the eye, saying they handed them the parcel.

OP already said, the delivery window was 11am - 1pm, the item was delivered at 8.45 without any notifications

@TossedSaladandSE So you're saying that it's ok for OP's neighbour to STEAL a £500 item all because OP wasn't in!?!?!
I've heard it all now.....!!!

I'm gobsmacked that the police won’t do anything when you have photographic evidence of them taking it! It's bloody theft!

Curry's are known for fighting every which way to avoid refunds, there is a Facebook page called Curry's where is my refund & they have been on all the consumer pages, this is the CEO's email address for op, this was the only way I got anywhere, they offered me a £50 voucher as compensation & I told them to stick it where the sun doesn't shine. I'd previously spent a lot of money at Curry's but I wouldn't give them another penny. The email address is [email protected]

Do you have a street/area whatsapp group?

I'd be posting that pic and shaming them all over it!

Absolute scumbags.

Hope it gets sorted quickly.x.

Keep knocking and shouting, make sure everyone knows what they've done. Also shame them online.

I've had a similar situation recently although with Samsung. DPD didn't even knock on my door, and delivered it to the wrong house. I contacted Samsung who opened an investigation and a 'signature dispute'. I was refunded today. Hopefully Curry's does the same and/or replaces it for you.

I had problems with Curry's during Covid, I ordered a smartwatch & earbuds which didn't turn up, Curry's tried to deny I had ordered them but I had the invoice that came by email. They then told me I had to wait 28 days before I could get a replacement or refund. I bombarded the CEO with emails threatening to go to the press & hey presto my goods were delivered. I swore I will never buy from them again. I now use Argos who are great for deliveries & email you are they are on route telling you when they will arrive & the delivery times are spot on.