I had been looking forward to a trip to Jordan later this month (solo traveller), however WizzAir have very kindly (not!) informed me that my booking from Luton to Amman has been cancelled (just under 14 days notice).
In two minds what to do. Yes, I know the region is very tense at the moment however Jordan is very safe and I had been looking forward to going. I planned to get Christened at the Bethany Beyond the Jordan Site and had even made arrangements with a local Priest to do so. Gutted about the flights being cancelled doesn’t even come close.
I don’t really understand the right to rebook, and hoping that someone can explain? I paid about £80 for these Wizz flights. I’ve looked online and Ryanair, BA have all stopped their flights until the 1st December. The only carrier that is operating on my dates is Royal Jordanian (out of Heathrow, not Luton) but the fare would be £600. Legally speaking, if I did go ahead and book these flights would WizzAir refund me these costs? That is a lot of money - but I really still want to travel (FCDO does NOT advise against travel to Jordan). I would be a lot more confident in booking if I was assured that I would get the money back, as it is a lot. This is not really helped by the fact that Wizz Air don’t seem to have an accessible email address where I can email the screenshots of the £600 flights (being the cheapest) so I can get their agreement before I book them.
Can someone who understands this better than me explain my legal rights in this situation (without commenting on my travel decision - each to their own)? Does it have to be me who books the replacement flights (with a different airline) or can Wizz Air do it for me? Wizz have cancelled all of their own departures from Luton to Amman until January.
Thansk in advance.