GP surgery phoned wrong person but made out me and DH are liars

"...they couldn't get hold of his dad on the number given so they were contacting me."

What’s with the after school 👀👀?

I have one in yr 11and one in yr 13 and they both have after school revision/ clubs 3 times a week at least and it’s a big standard comp

Chess club, football practice, computers club. Yoga, Archery, homework club. I'm not sure what's so unusual about any of these.

I'm intrigued myself, what is the situation with after school clubs in secondary comprehensive schools?

I found out out on my medical notes that I was diagnosed in the past with testiclular cancer when I asked about how that occurred, apparently I went through chemo and radiotherapy treatments for it.

I'm a woman, I've never had cancer or been treated for it and I don't have testes and never had.. my notes have now been amended.

It still pops up occasionally on hospital records despite the correction but the GP staff were most helpful and efficient once they established that it was a mans records who got combined with mine at some point. My first name is very definitely a female name and my surname is unusual so who knows

Definitely complain as they may need to look at what happened. There’s someone out there who was waiting for a GP to call about their child and the call never came. I had to complain about something recently and they apologised and said they would change their practice. I always think as a confident, articulate first language English speaker it’s incumbent on me to raise issues like this because there may be a more vulnerable person affected who isnt able to advocate for themselves.

Someone had mistakenly put in my 3 year old grandsons records that he was 15cm ( 6”) tall and weighed 95 kg (14 stone) Obviously got the units the wrong way around, should have been 95 cm tall and 15kg weight. Initially we thought it was funny but could be catastrophic if used in error to calculate a dose of medication.

It isn't outside the realms of possibility that there is another child with the same name (or a very similar variant)

There is locally another boy with the same name and dob as my son. We picked up on this after being wrongly called to an appointment with CAHMS (both children were under their care) We are just very careful when booking him in to any appointments.

It was put by a mistake on my file, that I'm allergic to penicillin.
I found out in a hospital, where I was due a life saving surgery as a result of an infection... It created a massive problem! The doctors on the ward were pretty relieved to hear that I'm not allergic to most available antibiotics but they also were scared that if for whatever reason I'm wrong, they could kill me. In the end, they had to take the risk that I'm sane and my file is wrong.

To remove the incorrect entry at my GPs practice, wasn't easy either. For a good while they refused (even though I'd just been on a long course of antibiotics in the hospital!) and I had to write to the practice manager and agree to have that entry removed against their better advice 🙄
I'm still alive and well.

Happens to me quite frequently. Very common name anyway.

Have had arguments over me refusing a diabetes test due to my last pregnancy being affected by gestational diabetes. I’ve never had gestational diabetes and my last ‘baby’ is 22 now.

Have been told I’m due my MMR Booster. I’m too old to have ever been given the initial vaccine! I’ve actually had all those illnesses like many people my age.

Have been hand the other lady’s prescription and have had mine given to her.

Receptionist more or less accused me of lying several times.

OP said the GP said Dad had called though

A club that is after school….. like football or chess or something. Not necessarily childcare.

dc is at after-school club: primary school

dc is at an after school club (as per OP): any number of extra curriculars, linked to school or not

I recently went face to face and made request for prescription for my daughter - verbally, and one on their paper form and goes into a box. A week later the prescriptions weren't in the pharmacy. I called the clinic and they said: we have lost them. I said: how have you lost them??? Both? One put face to face verbally and the other on paper form. So youve lost them , both of them?????

I think your son booked it for himself but doesn't want to disclose to you.

I thought a prank call by a friend or even sibling?

Assuming they use SystmOne, they could probably just use the phone number the caller gave them to search for who called them. I imagine other record systems have a similar function. Which would show it wasn't the number registered to your DH / DC and if it was a number registered to another patient (although they wouldn't be able to tell you if it was registered to someone else).

Anyway, from your side, I would probably just email the practice manager so they aren't accusing you of booking and then DNA'ing appointments and let them work out how to find out who actually called.

Agree and it's everywhere not just at ⁹the doctors. People in general aren't concentrating.

I had to go for emergency blood tests because my GP put someone else tests results on my record. I had had blood test results months before, all fine, but then they rang in a huge panic. They said there had been a "mistake at the lab" but didn't give any details. So I go and have the blood tests and again all fine. I did, briefly have sight of the test results because they were, on my record and the results were a bit worrying, I could see why they had rung me. Weirdly about three months later I was in the chemist and they called out my name to get my prescription. As I went towards the counter another lady did too. Same name as me.

In 2021 our GPs prescribed dh an extreme blood thinner, used for high risk prevention surgery patients to prevent thrombosis. This drug is only ever prescribed for bed bound or hospitalised patients as the risk of serious internal bleeding is very real, just from a minor car accident or trip or fall.

Dh is a builder.

He had a medication review and the item just appeared on his prescription. He takes aspirin and various other medication for high BP, chloresterol etc so assumed it was just a new one to take based on his review. Don't forget this was covid times so review happened over the phone.

Anyhow, about 10 months later the (new) pharmacist pulled me when I went to collect prescription to query why he was taking it, when was his operation as had been on them too long. Wouldn't let me leave with them and by the time I got home 10 mins later dh had had 3 missed calls from GP.

Anyway long story short there is another patient with same name as DH, but different dob. Mix up with adding medications on. Profuse apologies from surgery and reassurance it would never happen again.

18 months later I got a phone call (we give my number for dhs as he can never answer phone) saying his dressings were ready. Dh was currently on a building site, had not ordered any dressings and turns out it had intact happened again. I rang back to speak to practice manager, who said no one had called me at all! I ended up emailing them screenshot of my call log I was so cross.

So things like this absolutely happen and staff absolutely lie.

I argued for 5 mins with a nurse practitioner that she had the wrong Fred Smith as mine was definitely not in need of any dressings. Asked her to check the dob and postcode was dhs and she hung up on me.

I would writer a formal letter and request they check their records to ensure the receptionists will contact the correct person in future.

Pacemaker implantation - sedation and IV ABs to be administered. Three times I'd been asked about allergies and told them penicillin (anaphylaxis), and my file had an alert on it. Guess what they almost used, asking me at the very last minute for the fourth time about allergies...lots of rushing about, panicpanic...luckily by then I was pretty mellow.

I recently changed to DHs GP who reading my notes from the old surgery states she found it harf to believe I'd ever been in the category of 'morbidly obese.' Whoever had written my weight down in 2014 literally mixed up kg with lbs. Anyway, I got offered the covid vaccines earlier than others, could never work out why- think i know now?!

what, you think extra-curricular activities stop at age 11? It's a club he does after school, why would that need an age limit?

the amount of shit sherlocks on here does make me laugh...

Make a complaint to the practice manager and raise concerns both about the way the receptionist spoke to you and possible GDPR issues. I'd be very surprised if the calls aren't recorded.

Last time I was in hospital there was someone behind the next curtain who'd been given someone else's heart medication by a pharmacy, taken it and had a heart attack/some kind of cardiac event. I never found out what happened to them but the reason I knew was various medical staff kept on walking past and recounting the story in shocked tones of voice.