Boots security accusation.

Use a basket

Maybe don't focus on this so much. And how the security guards perceive you.
Maybe focus on the hording and your need to buy so much stuff.
Are you getting help at all?

Really? If someone smiling which is the only thing the op has said she does which is odd makes people uncomfortable then that is their problem. The OP isn't being loud or rude or aggressive, she is showing a bit of excitement. You really think that that would make people feel so uncomfortable and spoil their 'shopping experience' so much that she should be banned?

Imagine trying to make someone think that their behaviour which seems to amount to nothing other than smiling and a racing inner monologue is so odd the staff want her banned for making other shoppers feel uncomfortable.

Even if you've learnt that having a basket can make people buy more, it doesn't discount its other uses ie to carry things in a less shopliftery way.

Also you buy more than you need anyway so the basket 'trick' is irrelevant. But its benefit is valuable to you in making you look less dodgy.

Store loyalty cards also lead to people buying more, items near the tills are another trick to encourage impulse buying.

These are all pretty transparent and easy to counter if you're so inclined. But in fact you're the opposite and like to get excited and buy lots so why choose the basket to take a stand against? It does sound like you're being deliberately obtuse about the things that make you look dodgy to a security guard.

You can try the laminate but honestly as a PP pointed out, that would be precisely the kind of tactic someone might use if they were up to stuff and wanted to get away with it. Which isn't fair on the legit users who need understanding, but really it's gonna be better if you follow the other steps people have laid out to look more above board.

Tbh your op reads as someone who is practicing their spiel for if they're caught shoplifting
You're protesting far too much.

I mean all that thought that's gone in justifying why you might look like you're shoplifting but aren't.
I've never worried if a security guard does start watching me, because I don't shoplift therefore if they wish to check my bags it's fine, easy job done

If I worked in a shop, I too would be hella suspicious of someone with a big shopping trolley in a shop like boots.

Why shouldn't she use a shopping trolley? The boots I use is large, I'll probably be going to other shops as well including the supermarket next door so have my trolley with me.

The thing is OP you are clearly aware that your behaviour in this shop is odd, so why don't you try and moderate it a bit?
It sounds like are behaving really strangely so its inevitable really that you are going to attract attention from the security staff.

Its not only that you might be a shoplifter, another issue might be that your behaviour makes other shoppers feel uncomfortable abd its affecting their shopping experience, thus the staff have concluded they would prefer you not to shop there.

It really isn't op, its because you can only hold 2 items in your hands and most people are buying more than that 🤣🤣🤣

There was a thread a couple of weeks back about people who had seen others shoplifting. You sound like a shoplifter. The way you describe shopping is bizarre. Your behaviour is really suspicious. You're far too aware of yourself when shopping and this will draw attention to security staff.

There was only one shop I got excited in, as an adult-
It was a specialist shop like something out of the 19th century selling antique toys.

We arrived in a snowstorm and as the butler’s bell 🔔 jangled and I was surrounded by magnificent items, in the stormy light - so atmospheric.

I was saying how I couldn’t Believe it, and how it was like a dream.
The shopkeeper made us a hot coffee to recover😂

I was able to buy a beautiful old toy from here, and it was really a lovely experience.

The shop only let people in if they were expecting someone, so shoplifting not such a risk there.

Sadly the shop closed due to retirement.

Not sure how given a trolley has more space?

But nevertheless there's something about your behaviour which means you aroused some suspicion on a couple of occasions. I'd say if it bothers you then be sure to get a receipt or maybe ask a friend to shop with you and ask them if you are doing anything unusual.

OP looked and acted shifty so the security staff were alerted and came over.

However bottom line is she did nothing wrong, she hadn’t shoplifted. Or by the sound of it picked up anything yet.

I wouldn’t put up with this BS bullying from security staff. I would have either said in a loud voice ‘Can I HELP you?!’ (with hands on hips and and some direct eye contact 😂) or stomped over to the cashier to speak to the store manager there and then to complain (or both).

Dont put up with BS like this again. You were an innocent customer (albeit an quirky one)

YABU and making drama. Slow down when you check out, get organised and get the receipt, make sure everything scans properly or say no when directed to self check. Then no one will bother you.

You are behaving in a way that attracts attention from security. By constantly trying to prove your innocence you look guilty before you’ve even started. Stop behaving like a shoplifter / victim and you’ll stop being treated like a shoplifter / victim.

They aren't throwing you out because you are smiling

Have it delivered to store free

Sounds par for the course!

Sometimes in life we just have to confirm to what's expected in social situations or live with the consequences of being 'different'.

You've tried 'different'. I would suggest you try 'conforming' and see how you get on.

Use a basket.
Go to a staffed till.
Take the receipt the staff member hands you.

Job done.

If you are still feeling harassed asked to speak with a manager so you can better understand the situation. It could be that you look similar to a known shoplifter or something which you can easily clear up.

What do you mean they refused to allow you to remain in the shop? Is this the 'edging out' you talk about, where they didn't speak to you at all, just towered over you?

If that had happened to me I'd have asked them what on earth was going on. I think anyone would have. It seems odd that you just let them intimidate you into leaving the shop without even having a conversation about why.

If that did happen, I'd suggest you've been on their radar for a while and rightly or wrongly, they do suspect that you are shoplifting. They just haven't managed to catch you in the act yet.

Clearly you haven't done anything wrong, as real shoplifters don't tend to complain to the manager. But good luck with phoning the customer service and complaints line. If it's anything like Tesco you'll get precisely nowhere with taking any sort of complaint forward and you'll be lucky if you get to converse with anything but a chat bot.

Awful comment wasn't it. Sounds like her kids trashed the shop, I don't blame the woman for watching.

Perhaps a basket is also a useful tool psychological trick to stop one looking like a shoplifter?

You should try it!

That's a bit odd... watching you because you put a bottle of sunlotion in your basket, or because your child cleared the shelf? As in knocked everything off?
She was likely doing her job, but lovely misogyny with the 'old bag' comment and verbal abuse!

But what did she do wrong? She watched you? I would have watched that scene too. It sounds dramatic

Be more diligent about collecting your receipt. They will soon get bored

From what you’ve said, your behaviour in a shop is a little bit unusual. You’ve got a perfectly reasonable explanation for that, but the security guards can’t be expected to know that you aren’t just a regular shoplifter.

I don’t understand why you didn’t just say ‘excuse me’ to the security guards and continue walking where you wanted to walk?

Also, if you’re describing yourself as paranoid you’ll be mistaken for a shoplifter, why aren’t you taking care to get your receipt each time?

And if you’re so convinced that getting a basket is a psychological trick to get you to buy more, rather than an easier way to carry your stuff, then you know not to fall for their tricks and just buy what you want, can’t you?