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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To feel a bit harassed by charity worker

343 replies

Hardknocks · 29/10/2024 18:40

Was on my way back from a meeting in London this evening, had to stop at the ticket machine to get my ticket a charity person came over to ask for a donation - I said I couldn’t afford it (I couldn’t), but I usually do give something. However this guy was so pushy, putting leaflets in my face, telling me he lost his brother to knife crime etc etc. He put £25 into his card reader and just kept saying ‘just tap your phone, tap your phone’. I politely asked him to move so that I could get past and through the train barrier but he said not until I tap.. so feeling completely intimidated I did.

I feel stupid, I couldn’t afford £25. I don’t begrudge giving to charity at all and I do where I can. AIBU to feel a bit upset about the whole thing.

OP posts:
Thread gallery
12
Screenburn · 29/10/2024 19:56

Hardknocks · 29/10/2024 19:45

Yes it was! @Screenburn. They were clearly on one today..

I was running late, wanted to get home and honestly didn’t have it in me to argue with this intimidating man, hence why I gave in to those asking. I genuinely am usually much better at saying no, which is why I’m so annoyed at myself today! And it wasn’t even a bloody charity! I thought it was for knife crime 🤦🏻‍♀️

Knew it would be! It seems to attract the worst-behaved of all of them. Sorry you were intimidated like that and hope you get the money back!

Awwlookatmybabyspider · 29/10/2024 19:56

GlennCloseButNoCigar · 29/10/2024 19:54

I’d fib and report it via my online banking as unauthorised and try for a chargeback. I once got my money back from a chugger who did this to me! Grabbed hold of my arm and would let go until I tapped my card. Reported it to my bank and not me and got the money back.

😮😮. Good God, That’s practically day light robbery.

GlennCloseButNoCigar · 29/10/2024 19:54

I’d fib and report it via my online banking as unauthorised and try for a chargeback. I once got my money back from a chugger who did this to me! Grabbed hold of my arm and would let go until I tapped my card. Reported it to my bank and not me and got the money back.

DBSFstupid · 29/10/2024 19:54

Oneearringlost · 29/10/2024 18:44

A Chugger. Horrible

What is a Chugger?

Awwlookatmybabyspider · 29/10/2024 19:53

Why do you feel stupid saying you can’t afford £25 plenty of people haven’t got a spare £25 just chillin in their bank. Okay it’s far from a lot but in this economic climate it’s certainly not a little either. Plus regardless of wether or not you or anyone can or can’t afford it it’s your right to say “No”. Even a billionaire can’t help every cause out there.

OdeToBarney · 29/10/2024 19:53

OdeToBarney · 29/10/2024 19:52

Thank you. I guess I'll be contacting City of London because they're not a registered charity, they're a CIC. It's honestly outrageous the tactics they use.

Or actually Islington!

Coconutter24 · 29/10/2024 19:52

SoporificLettuce · 29/10/2024 19:24

Name the charity

Op already did

“Uplifterz CIC is the charity.”

barbiegirl881 · 29/10/2024 19:52

SDTGisAnEvilWolefGenius · 29/10/2024 19:48

Everyone from here who has been harassed at Farringdon needs to complain to TFL - actually, I think someone should tweet this thread to them, and maybe that will light a fire under them. And report every instance to the BTP too.

The issue is that TFL must already know. It’s impossible to miss it, there’s loads of them, drawing loads of attention to themselves every single day. It’s being allowed to happen.

OdeToBarney · 29/10/2024 19:52

RedToothBrush · 29/10/2024 19:50

Or if they aren't a charity. Go through your council.

  • Charitable Street Collections:The charity must be a registered charity with The Charity Commission OR have national or international charitable/humanitarian objectives.
  • An unregistered charity will not be issued a licence.
  • Each charity is only allowed to collect once a year.
  • Collections can only be made on the specified date, time and location.
  • The licence has the Council logo on it.
  • The licence should be produced on request.
  • A letter is sent to the charity confirming the collection and licence.
  • No collection will be made in a manner likely to inconvenience or annoy any person.
  • Collectors shall remain stationary.
  • Collection boxes shall be numbered.
  • Collectors normally display some form of identification badge.

If they are not a registered charity, report to the council or potentially if they are actually harassing call 101 report for harassment.

Thank you. I guess I'll be contacting City of London because they're not a registered charity, they're a CIC. It's honestly outrageous the tactics they use.

SailingOnAWave · 29/10/2024 19:50

Thanks for the heads up as going via Farringdon in a few days time.

I have a whistle attached to my bag and it's my back up for getting attention in situations like this.

RedToothBrush · 29/10/2024 19:50

OdeToBarney · 29/10/2024 19:46

I knew from the minute you posted it would be about Farringdon. I am absolutely sick to the back teeth of these people - every damn day. They are insanely pushy. I really really want to complain, but I don't know who to!

Or if they aren't a charity. Go through your council.

  • Charitable Street Collections:The charity must be a registered charity with The Charity Commission OR have national or international charitable/humanitarian objectives.
  • An unregistered charity will not be issued a licence.
  • Each charity is only allowed to collect once a year.
  • Collections can only be made on the specified date, time and location.
  • The licence has the Council logo on it.
  • The licence should be produced on request.
  • A letter is sent to the charity confirming the collection and licence.
  • No collection will be made in a manner likely to inconvenience or annoy any person.
  • Collectors shall remain stationary.
  • Collection boxes shall be numbered.
  • Collectors normally display some form of identification badge.

If they are not a registered charity, report to the council or potentially if they are actually harassing call 101 report for harassment.

AngryBookworm · 29/10/2024 19:49

YANBU. It's completely understandable to have been flustered and absolutely unacceptable behaviour by that person, whether or not the charity was legitimate. I'd have said loudly 'if you obstruct my path I'll report you' but I know hindsight is 20:20. Definitely complain to the station management and the Fundraising Regulator - if enough people complain this organisation will be flagged and may not be allowed to collect, which sounds like a good thing frankly.

barbiegirl881 · 29/10/2024 19:48

OdeToBarney · 29/10/2024 19:46

I knew from the minute you posted it would be about Farringdon. I am absolutely sick to the back teeth of these people - every damn day. They are insanely pushy. I really really want to complain, but I don't know who to!

Same. It’s really intimidating and annoying. I give to plenty of charities as I choose and I just want to get home in peace without being harassed in the street!

SDTGisAnEvilWolefGenius · 29/10/2024 19:48

Everyone from here who has been harassed at Farringdon needs to complain to TFL - actually, I think someone should tweet this thread to them, and maybe that will light a fire under them. And report every instance to the BTP too.

OdeToBarney · 29/10/2024 19:46

Hardknocks · 29/10/2024 19:35

@barbiegirl881 this was Farringdon too!

I knew from the minute you posted it would be about Farringdon. I am absolutely sick to the back teeth of these people - every damn day. They are insanely pushy. I really really want to complain, but I don't know who to!

Wigtopia · 29/10/2024 19:46

RedToothBrush · 29/10/2024 19:39

https://www.goodhousekeeping.com/uk/consumer-advice/a555141/have-you-been-caught-out-by-a-chugger/

Known as a site management agreement, 'charities are tightly controlled and regulated by a number of rules,' explains Tim Brearley from the Public Fundraising Regulatory Association (PFRA).

'For example they are not allowed to obstruct shoppers or approach more than three steps,' adds Brearley. If fundraisers breach these rules, the allegations are checked by mystery shoppers and the charity picks up penalty points. Once the charity has 1000 points they will be fined by the PFRA who put the money into e-learning training courses to educate charities.

But what can you do if you're caught out?
'Giving is a choice and fundraising should be a positive experience that enables donors to make that decision to give', says Lucinda Frostick from the Fundraising Standards Boards (FRSB).

It's important to remember that if you're not happy with the way a charity is fundraising you don't have to put up with it. The Institute of Fundraising’s Code of Fundraising Practice makes it clear that charities cannot pressurise the public so if you have a problem the fundraiser should give you a number to complain to so you can get in touch with the relevant charity and make your objections known. They must respect your preferences and opinions so contact your local council or the Public Fundraising Regulatory Association (020 7401 8452) - who will deal with it within the hour - if you feel your complaint is ignored.

pfra doesnt exist anymore. Charity commission is who you need 👍

Hardknocks · 29/10/2024 19:45

Yes it was! @Screenburn. They were clearly on one today..

I was running late, wanted to get home and honestly didn’t have it in me to argue with this intimidating man, hence why I gave in to those asking. I genuinely am usually much better at saying no, which is why I’m so annoyed at myself today! And it wasn’t even a bloody charity! I thought it was for knife crime 🤦🏻‍♀️

OP posts:
PrettyYellow30 · 29/10/2024 19:45

Hardknocks · 29/10/2024 18:40

Was on my way back from a meeting in London this evening, had to stop at the ticket machine to get my ticket a charity person came over to ask for a donation - I said I couldn’t afford it (I couldn’t), but I usually do give something. However this guy was so pushy, putting leaflets in my face, telling me he lost his brother to knife crime etc etc. He put £25 into his card reader and just kept saying ‘just tap your phone, tap your phone’. I politely asked him to move so that I could get past and through the train barrier but he said not until I tap.. so feeling completely intimidated I did.

I feel stupid, I couldn’t afford £25. I don’t begrudge giving to charity at all and I do where I can. AIBU to feel a bit upset about the whole thing.

That's terrible! I just walk off and say no thank you and carry on walking. So frustrating they are rude and very pushy shoving stuff under people's noses. I don't allow it though.

doginabowtie · 29/10/2024 19:45

Commuted on the tube for 25 years. Anything like that happened to me, I used to shout 'Get away from me, get your hands off me!' really loudly and they left me well alone. I'd rather feel stupid for causing a scene than for giving someone my money out of fear of being seen to be rude.

TheHangingGardensOfBasildon · 29/10/2024 19:45

This is scary. If they could get the money from you by you touching your card against their machine, then presumably, they could just take it by holding their machine up to your phone - maybe distracting you in some way or working with an accomplice.

If it were legit, it would be an extremely odd MO - as PP pointed our bluntly - to be working and campaigning against aggressive behaviour in the streets by aggressively demanding money from people who very clearly can't/don't want to give it.

Wigtopia · 29/10/2024 19:44

Report to the charity commission and the charity itself. It’s people like this that give fundraisers a bad name!

Screenburn · 29/10/2024 19:41

Was this at Farringdon today OP?

I was yelled at by one of them and called a “fucking weirdo” because I asked one of them to please leave me alone after following me into the station and waving his hand in front of my face. But it sounds like I got away lightly - sorry this happened to you.

The whole chugger tactic is so incredibly rude, obnoxious and exploitative. I genuinely think it should be banned.

PucaBandearg · 29/10/2024 19:39

Hardknocks · 29/10/2024 19:23

The more I think about it (and having got home and ranted to DH), I’m going to make a complaint and try and get the money back. I don’t know how far I’ll get but it’s worth a try.

I'm actually in shock that you tapped your card 😲 but just don't try to get your money back from these scammers - report it to your bank and try that way too. If it was late this evening maybe it hasn't gone through yet.

TunipTheVegimal24 · 29/10/2024 19:39

In Bristol, we call people in this profession "Chuggers" ie) Charity Muggers.

This is an extreme example though!