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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To feel a bit harassed by charity worker

343 replies

Hardknocks · 29/10/2024 18:40

Was on my way back from a meeting in London this evening, had to stop at the ticket machine to get my ticket a charity person came over to ask for a donation - I said I couldn’t afford it (I couldn’t), but I usually do give something. However this guy was so pushy, putting leaflets in my face, telling me he lost his brother to knife crime etc etc. He put £25 into his card reader and just kept saying ‘just tap your phone, tap your phone’. I politely asked him to move so that I could get past and through the train barrier but he said not until I tap.. so feeling completely intimidated I did.

I feel stupid, I couldn’t afford £25. I don’t begrudge giving to charity at all and I do where I can. AIBU to feel a bit upset about the whole thing.

OP posts:
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CJFJ1 · 29/10/2024 20:30

Just to echo everyone else, OP - really bad form from that person and sorry to hear that you were pressurised in such a way. Definitely worth reporting.

SoporificLettuce · 29/10/2024 20:29

Miniopolis · 29/10/2024 20:27

Not even that, don’t engage at all.

Even better! 👍

HelterSkelter224 · 29/10/2024 20:28

Definitely complain to the charity. These workers often work for third parties, legitimately representing the charity but not employed by them. Guaranteed this is not the behaviour expected of them, that's terrible.

Miniopolis · 29/10/2024 20:27

SoporificLettuce · 29/10/2024 19:33

This is worth repeating.

to use an old line
“JUST SAY NO”

keep saying it.
explain nothing.
discuss nothing.

No No No

Not even that, don’t engage at all.

montelbano · 29/10/2024 20:27

Hardknocks · 29/10/2024 18:44

As far as I know he was genuine, he was wearing the charity jacket and he had the usual book. As I finally got through the ticket barrier I could see him doing it to someone else - I’ll definitely report it.

Often these people are not employed directly by the charity. The charity outsources street collections. However they should be reported to the charity as any reputable charity would be concerned.

DisabledDemon · 29/10/2024 20:25

GlennCloseButNoCigar · 29/10/2024 19:54

I’d fib and report it via my online banking as unauthorised and try for a chargeback. I once got my money back from a chugger who did this to me! Grabbed hold of my arm and would let go until I tapped my card. Reported it to my bank and not me and got the money back.

Well, that's assault. Wow, would I be going to town on them!

barbiegirl881 · 29/10/2024 20:25

I think they must keep opening under different names if this is a new companies house listing, because they’ve definitely been around for ages with the same blue jackets and stories about knife crime.

Thanksforyourlackofthought · 29/10/2024 20:20

I’ve had similar at Farringdon over the last year or so. I’ll be there next week so will keep my wits about me. To be fair I’m normally pretty rude to them if they get aggressive but a 2 hour train journey helps with that. Sorry you’ve had to deal with this OP.

MabelMoo23 · 29/10/2024 20:20

I work for a charity and yes we do have credit card machine (I work in corporate fundraising) but yes these chuggers and despicable and give genuine charities a bad name.

the fundraising regulator is really strict on how you approach people. We sell raffle tickets and we approach people (at certain events where we are the charity partner, never randomly) and ask if they’d like to bit tickets. If it’s a no we say thank you and move on. That’s it.

absolutely complain to all relevant bodies and speak to your bank

SweetcornFritter · 29/10/2024 20:19

Contact the Evening Standard, they might be interested in doing an article about it.

Sunshineandrainbows23 · 29/10/2024 20:13

Cyclistmumgrandma · 29/10/2024 18:51

Son got a job going door to door for a charity at one point. He left pretty quickly as he was pressured to "sell" and said he felt guilty trying to persuade people who couldn't afford it to give money. Pay was related to how much he brought in as well.

Good for your son for leaving. I know elderly people who have been reduced to tears as they were made to feel so guilty and gave money they needed. I had one high profile charity rep shove his foot in my door when I tried to close the door after he wouldn't take no for an answer.

OP. I'm so sorry this happened to you.

Things have moved on from the collection box days ... I really value the work charities do and support them as much as I possibly can, but high pressure tactics on vulnerable people are unforgiveable. It was why I refused the man at the door.

Lifeomars · 29/10/2024 20:12

I hate them! not been many around where I live lately but I remember having to duck and dive to avoid them when I was rushing to get my bus home from work and ignoring things like "don't you care about dying babies then?" We used to get them coming door to door too which was a laugh really as I live in a really poor area where people are truly struggling to get by and we have loads of food banks and a church that does free lunches for at least 300 every week. Those are the sorts of charities that I support, not bloody chancers trying to guilt trip and threaten people

DrBlackbird · 29/10/2024 20:12

Bloody thing only started up in September this year by a 26 year old with only one Director. Didn’t think that was allowed under CIC registration? Anyhow, your ‘charity worker’s’ actions seem anything but charitable and should definitely be reported.

vanillaalmondlatte · 29/10/2024 20:10

Inside Success are notorious for their aggressive tactics - it’s disgusting. I once got harassed by them outside three separate tube stations in one day.

listsandbudgets · 29/10/2024 20:08

It's not a registered charity (I've checked charity commission)

THe address it is registered to on Companies House is simply a serviced office address - they'll accept the post and forward it on for a small annual fee

The company was only formed in July and website domain only registered in August.

There is a mobile number on the website but I suspect you will not find more than a voice mail at the end of it - however can't be bothered to dial it to find out.

I'm really sorry OP - I'd be asking the bank to cancel my card and dispute the payment - and yes I'd be letting the police know

dutysuite · 29/10/2024 20:07

Report and ask for the money back out of principle! I just say no thanks to charity workers and don’t engage further.

Goodforyoo · 29/10/2024 20:07

I knew it would be Farringdon - regularly catch the train from here, always so many different organisations trying to get you to donate.

Had a look at Uplifterz - registered as a CIC in July, one director and an odd website, obvs not registered with the fundraising regulator.

So sorry this happened to you @Hardknocks

Hardknocks · 29/10/2024 20:06

There were at least 3 TFL staff members that witnessed it happen and ignored it, I’m presuming they can’t be bothered with the arguments either. I’m riled up now haha - I wish I could go back!

OP posts:
Skyrainlight · 29/10/2024 20:06

I would definitely contact the bank and try cancel the payment and for sure contact the charity and complain. That is not acceptable.

MrsTerryPratchett · 29/10/2024 20:06

he said not until I tap.. so feeling completely intimidated I did.

He stopped you leaving unless you gave him money. That's a criminal offence. These CICs are terrible. I go away from one in Battersea recently. Told him I would go to lunch and check his credentials since I work for a charity myself. He lost interest.

duc748 · 29/10/2024 20:02

Can't believe this is being allowed to continue. If they are regularly at the same station, TfL must be perfectly well aware.

OdeToBarney · 29/10/2024 20:02

I've just reported to Islington Council.

cookiebee · 29/10/2024 20:00

I stopped being polite to these parasites a long time ago, they can get so pushy, I have zero time for them. Sorry for your experience, it can be hard to say no sometimes to persistent piss takers, but never show weakness, firm no from the offset.

B2T · 29/10/2024 19:58

I would also report to Transport for London. Charities usually have to request a spot to collect and if they are breaching regulations they may reconsider this.