I was at an old run down shopping centre today. I had my 4 year old walking and my 1 year old in the buggy and needed to get the only working lift so I stood waiting for about 5 minutes for it for to up and down past my floor several times before it finally stopped for us. I had noticed an old (70s ish) lady stood waiting behind us and as the lift stopped and everyone piled out she edged her way around us to be first outside the door.
I should say here that I hate people who jump queues and think they are entitled to things more than other people. It's a big peeve of mine.
I just knew she was making her way to get in there first so I started pushing the buggy towards the lift and she turned around and said " Are you going up or down?" I said down (I'd pressed the down button outside). And she said "Oh well I'm going up, so we will go up first, and then you can go down". I was annoyed and replied "Well no, since I've been waiting longer we will go down first and then you can go up." She got in the lift and pressed the button for her floor and then said "Oh look, my floor has already been pressed by someone." She had a smug smile on her face.
Maybe I need some therapy to understand why people being smug and entitled triggers me so much - anyway as I'm getting into the lift I blurted out "You are so rude you know. First you push in front of me, then you tell me I have to wait for you to go to your floor and then I can go to mine, then you blatantly lie to get your own way and look really happy about it". She said that when I get to her age I will understand and I said something along the lines of "Just because you are old, it doesn't entitle you to get your own way and do whatever you want". She got out of the lift and laughed at me and walked off.
I wish I had kept my cool. I had to explain to my 4 year old that mummy was standing up to someone being rude and trying to get their own way, but I think the message of "don't be a pushover" will have been lost to the image of me just arguing with an old lady.
I know I could have done better, but am I totally unreasonable for not wanting to be a people pleasing pushover and for actually standing up to people, regardless of their age? If she had been feeling unwell or looked infirm and at least asked if we could go to her floor first rather than tell me, I'd more than likely have said yes.