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Original poster

To ignore house buyer complaints a month after completion

190 replies

Sandals12 · 26/10/2024 23:06

My buyer has complained through our conveyancing solicitors about a crack in oil tank. Surely they are BU and completely deluded. They've sent a picture and quotes for new oil tank, removal of oil and old one etc amounting to £2500.

My solicitor has responded more or less saying about 'buyer beware', a decent survey would've shown this etc.

Btw The crack was definitely not there when we sold..its v noticeable!

OP posts:
tobee · 27/10/2024 02:13

malmi · 27/10/2024 00:25

Tell them you haven't received this month's rent from them yet

Excellent response

DPotter · 27/10/2024 01:48

This is what house insurance is for - theirs, not yours

XChrome · 27/10/2024 01:39

Did they have the house inspected? If so, the inspector is to blame for not noticing it and they need to speak to that person. If they didn't, that's their own fault. It's not like you were hiding it. Even without an inspection, they had the ability to look at it themselves and see the crack. I say ignore their complaint.
The people who bought my former home demanded a new fridge because -get this- it needed cleaning. It only needed cleaning because at the last minute they asked to move in a few days early (which we were good enough to agree to even though it was inconvenient) and I had no time to get around to cleaning the fridge.
My lawyer said; "I'll tell them to take a long hike off a short pier, but I'll do it in legalese."

bumblebee1987 · 27/10/2024 00:59

Hahaha, I love their optimism. Definitely not your problem!

malmi · 27/10/2024 00:25

Tell them you haven't received this month's rent from them yet

MildGreenDairyLiquid · 27/10/2024 00:11

Definitely ignore. The buyers need to file this under “shit happens”.

Flossflower · 27/10/2024 00:00

It is nothing to do with you but be nice because even though you may have made forwarding arrangements with the post office for you mail some may end up with them.

Nightowl1234 · 26/10/2024 23:48

Hilarious and ridiculous in equal measure. Just ignore it.

schloss · 26/10/2024 23:37

I would guess they were FTB or had been renting, or probably both! Not quite out of the mindset they contact someone else to fix the problem.

Your solicitor has done their job, I would ignore any further communication from them.

BMW6 · 26/10/2024 23:36

Nothing to do with you.

It was entirely their responsibility to survey what they were buying. If they didn't that's their lookout.

Just tell them NO.

Itslookinglikeabeautifulday · 26/10/2024 23:35

Similar thing happened to us. DH turned off the gas boiler at old house on the day we moved out (it was working fine). A couple of weeks later we got a letter via our conveyancing solicitor saying new owner couldn't get it working and claimed an engineer thought it "likely hadn't worked for some time". (Wrong!) Solicitor told us to ignore. We did, and never heard anything further.

Silvers11 · 26/10/2024 23:20

Ignore as others have said. Your solicitor is correct in saying what he said to them. They can't even prove that it was cracked when they bought the house, but they are just trying it on.

Rosybud88 · 26/10/2024 23:13

This is what surveys are for. Not your problem. Sounds like they are chancers.

Craftyroom · 26/10/2024 23:10

Nothing to do with you. It's their house now, and whatever problems arise are theirs to fix.

Aliceglass · 26/10/2024 23:08

I’m supposing they can’t prove it was there upon completion? They’re trying their luck that’s for sure! Ignore

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