To ignore house buyer complaints a month after completion

We had similar, we sold a 300 year old converted stable, the requests we had after completion
-asked for a new boiler to be fitted as the pilot light was out, yeah you’ll have to buy oil and just turn it on…
-the cooker door ‘came off’ so they attempted to bill us for the new gas cooker they had ordered, the property didn’t have a gas supply
-the entire flooring needed to be removed so the floor could be made perfectly level and we should pay for this, you’ve bought a 300 year old stable with original flooring…
-tried to bill us for pest control due to the vermin problem, yes as you’re on the edge of both a farm and a woodland if you choose to be dirty fuckers you will get mice

@Sandals12, why don't you write a polite letter, saying you no longer own the house, and suggesting they contact the new owner.

That should really piss them off.

Sandals also thinks you have to service heating before selling. Where on earth did that come from?
At least two on this post today happy to post they do not have the knowledge. Don’t wish to be rude, but there is a danger some will believe this

Wrong D Potter, Home insurance is for a specific event in the policy, it does not cover general wear and tear or the lifespan of an oil tank.

I don't know for certain if it is true, but I think there can be legal ecourse to the seller if they failed to disclose serious defects during the process of selling, though if the buyer had failed to take reasonable steps to find problems - ie., if they didn't have a survey- they would be on sticky ground.

Who are these types of ppl?! I’d never even think previous owners should be responsible because either
a. It happened after purchase = my property, my problem
b. It was there before and I had noticed and still purchased the property = my property, my problem
c. It was there before and I hadn’t bothered to do my due diligence and decided to buy the property anyway, happy not to check = my mistake, still my problem!
what is option d that they’re thinking of that I’m not getting???

Tbf I can understand why they would come after you. 2.5k is worth pursuing

This thread reminded me to look up a recent one, which either hasn’t been updated, or likely still unresolved.

They sold a late relatives property, agreed to leave some items including a sofa bed (for free) - and the buyers are now taking them to the small claims court as it doesn’t work!

https://www.mumsnet.com/talk/legal_matters/5137823-help-being-taken-to-small-claims-court?page=1

Either it was there in front of their eyes before completion and they didn't bother saying anything or caring/get a proper survey, or it appeared after completion.
Both of those scenarios are none of your concern. So yeah, totally ignore and block if necessary.

For those wondering why DH turned off the boiler, we moved more than 20 years ago so I can't remember. Suspect he was just being over-thorough and it was simple to light (tho clearly wasn't for the new owner.) The boiler was off in the house we moved to, too, so some people do turn them off. 🤷‍♀️

Only person they could possibly take issue with is their surveyor.

Lol! Good luck to them with that. Just ignore OP.

A month later will be hard to prove. When we moved out our old house, we left a bucket with mostly unopened cleaning supplies in the utility cupboard. 2 weeks after we moved out, they sent photos to our solicitor of the empty bucket in a different cupboard saying we had deliberately placed it there due to a leak and had quotes for 3k to completely replace the utility room due to damage. There was a leak prior to us moving in that had stained the cupboard and the utility room was the only room in the whole house we hadn't completely replaced. They mentioned wanting it done when they looked round, it was clearly a way to claw cash back from the sale. We ignored. They went away

You should have known that from a survey though, or commissioned a heating engineer/plumber to inspect the heating, irrespective if whether you went through small claims.

Just out of interest, how out of interest did you prove the seller knew on the balance of probabilities about the leak?

2021 we moved in we did phone the solicitor to ask if the owner knew of any problems and she pretty much just said buyer beware. However, our buyers solicitor did ask for a copy of our serviced working boiler.

We had this when we bought a house.The heating system leaked which we couldn't have possibly told from a survey, but the seller must have known because you had to keep refilling the system.We took them to small claims and won several thousand

When I bought my first property the boiler wasn’t working. I told my solicitor but I was told it was my responsibility as the new owner to get a new one.

Silly question here but I am thinking of selling soon and it's been ages since we last did any of this.

So, my Q. is: are there any circumstances where the buyer would be able to come back and ask for money etc.?

I always thought that if they'd had a survey/searches etc. and a conveyancing solicitor, then 'that was that' and there was no comeback? Perhaps that's what everyone is saying here too 😂but I'm getting a bit worried now if this is a 'thing' that people are now doing.

Ignore. Ours tried to get us to buy a freezer. They purchased ours from us and it stopped working after a week. I felt kinda bad but I did warn them it was 7 yrs old and it’s massive. They got it for £100. It had worked perfectly until then. They also got an oven too.. wanted me to buy them a new fridge freezer at cost of £700

YANBU they bought the property, they had a survey, it’s theirs now.

That's terrible. Was that a long time ago? Usually solicitors check boiler services are up to date, ours hadn't had it done within a year, so she wrote to their solicitor and asked them to get it done, which they did.

years ago our buyers contacted us via the estate agent two weeks after moving in to say the loo was blocked. Bonkers. Ignore

Cheeky buggers. Not your problem.