To ignore house buyer complaints a month after completion

It's the buyers responsibility to ensure thorough inspection of the property.

When I bought a house the boiler failed the night I moved in. The buyer had specifically avoided answering any questions around it and I expected it. It cost me more than your buyers are whinging about. I had no recourse and neither do they.

On the day we moved to our isolated farm the gas didn’t work . Mid winter and extremely cold the last owners had drained it !!! Then within the week a lot of rainfall and the sespitt over flowed and they took most of the light bulbs . We don’t complain life is too short

Our boiler has broken down twice after being switched off. Last time engineer said it was a common fault with our Vaillant boiler so basically don't do it!

That's what surveys are for! CFs for sure.

When we last moved, we left two shelving units attached to the living room wall. We had inherited them from the previous owner. Nothing expensive - IKEA, £40 each I think (no doubt less back then). We listed them on the fixtures and fittings form, so it's not like the buyer wasn't aware.

They moved in and within days complained through the solicitor that one of the units showed wear and tear and they wanted a discount of £25 - even though we left them without cost to the buyer.

Utterly ridiculous. Would have cost them more than than that to instruct the solicitor.

Chances are that the boiler didn't work because the system just needed to be re-pressurised. There's a simple valve underneath most boilers that will raise the system pressure above 1 bar g, which is what it needs to fire up. Young 'uns today... 🙄🤣

You should definitely ignore them! Your buyers should be contacting their surveyor to find out why he didn’t notice it during the survey. If there is any comeback, it should be on him not on you.

What a lot of people don't realise is that when selling your home there is insurance that can be bought that covers situations like this and it's cheap

@Malbecfan isn’t it a pain in the arse?! For what they charge I’ll have it where I bloody well want it.

I put an offer in on a house, paid for a survey and paid the conveyancer etc etc. Before commencement I confirmed with the seller and the estate agent that there was no maintenance/or rent charge on the property. I was not interested in buying a property with associated charges The seller also sent a signed declaration stating this that it was free of any service charges.
Imagine my surprise that searches showed that there was in fact charges associated with the building and the current owners had signed a document to say they would pay them. AITA for asking them to pay me back the costs incurred? I pulled out of the sale obviously, but I'm still out of pocket.

Outstanding!

@MsAdoraBelleDearheartVonLipwig I feel your pain as that's similar to us. We potentially do have space but I like the fact that the tank is screened by all the bushes including brambles, making it less of a target for thieves. However, it needs to be cleared on all sides by 600mm. More money & hassle...

Nothing to do with you now. Ignore

Totally irrelevant but we’re probably looking to have our oil tank replaced soon. Where it stands at the moment it’s tucked nicely out of sight behind the garage next to our house, against the neighbours fence. Apparently if we want to install a new one it has to be in a different place. We haven’t got a lot of room and it’s really annoying.

Reminds me of something that happened to us (in Oz). We sold our house ourselves, the place we were buying weren't quite ready to move out, needed a week, our buyers were immediately heading off on a big expedition (they were already storing a packed SUV and boxes in our garage), so we rented our now ex house off them for a week, win/win.

However, the bloody oven element failed in that week!

Legally, not our problem as we were now tenants, but morally we felt obligated to fix it, so we did.

@Sandals12 you are correct about oil suppliers refusing to put oil into a damaged tank. We had the tiniest seep from a washer on the sight-tube when we ordered 600 litres in September and they only delivered 38. We needed to get the tank checked and a certificate. Someone came yesterday (note to self: do not delegate to DH because it won't get done) and our tank is single-skin and has too many hazards around it. We need to get a new tank, a new concrete base and remove some shrubs. Just waiting for the quote, and I'm cold.

We had the same thing when we sold our house. A 6 months after we sold owner complained that our carpets were ‘hiding mould’. The solicitor quoted buyer beware and we didn’t hear from them again but our old neighbour did tell us they never seemed to open their windows so they were probably trying their luck anyway.

Funny. Can you imagine the litigation this would cause if viable.

We bought our house with out houses at bottom of the garden for storage. We made mistake of not looking inside, when we moved in there was 2 skips worth of rubbish inside. We didn't invoice the seller. We had a reduction in the price so we were ahead anyhow. It did however teach me to double check everything when looking around a potential new home.

Like others say, ignore.

@Sandals12 How annoying for you as I was hoping they would go away and realise it is not your problem but sadly not.

Edited to add, having just read your first post again, the tank isn't even leaking, just cracked. They do realise the majority of oil tanks are double skinned so unlikely to leak.

If a major crack it may require a new tank at some point - but if it is full, which the first post implies as there are costs for emptying the tank in order to replace it, all they need to do is replace the tank once it is empty and the cost will be considerably lower. Not that is any of your concern of course!

I'd let them, then go to court and enjoy seeing how it goes!

When did you last buy oil? I imagine there would be a requirement for them to somehow prove that you knew the tank had a crack (notwithstanding they bought it sold as seen).

I'd be saying "well I paid £500 for fuel on X day - I never asked them for a penny towards the oil I left and why would I spend £500 of my own money if I knew there was a crack in the tank that it would leak straight out of?"

FTB by any chance??

Totally laughable, and I bet they won’t be going through with it.

What does your solicitor say about this? Let them take you to court. It's their money they're wasting.