Gosh what an angry response.
I don't pass judgment on anyone - as I said in my first sentence. I started and run this charity, and I made a decision early on that the only criteria for access is need. You're hungry, we feed you, regardless of why you're without access to food. Also no limit on particular items etc, and no expectations of gratitude - I think you'll find that's not taken from my post, so I'm not sure where you've gotten that.
You say these particularly people don't genuinely need help. How do you know they don't 'genuinely need help'?
That's not what I said. I said that there is a tranche of people who expect someone else to do everything for them practically down to wiping their backsides, and that they display an extreme sense of entitlement. I'll give a small example, fully expecting that you'll pick holes in it, but you never know. One of my clients came to me last week asking if we knew of anywhere she could find a winter coat for her child. Now we don't have much budget for that and I went through various grant finders etc and came up with nothing. So I and another volunteer who also works in a charity shop worked together, and I gave her a budget of up to £10 and asked her to source a decent warm coat. She came in this week with a beautiful coat that would've passed as new imo. Offered it to the client. Client said no, because it looked like a school coat and she didn't want her child looking like she was in school uniform when she wasn't, and besides she already has a school coat.
I have an endless list of this sort of thing.
Now, we can have a really lively and interesting discussion about how some poorer families are more image-conscious and worried about appearances and being judged, whereas MC kids wander around in 4th hand mud-covered Boden because the parents don't have that fear, and how every child deserves many nice clothes etc, and the psychological toll of poverty and scarce resource for decision making. There's lots and lots to say. But in my opinion the example above is the sort of thing I'm not happy to see or lend credibility to. Buying a child a second winter coat because their first one looks too much like school uniform is not a problem I'm willing to take on, and I'm surprised that the parent thought it would be.