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How would you fix the NHS?

969 replies

PinkFruitbat · 21/10/2024 07:37

The Government is asking for ideas on how to fix the NHS.

https://change.nhs.uk/en-GB/

What would you do to fix it?

https://change.nhs.uk/en-GB

OP posts:
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16
Thommasina · 21/10/2024 12:40

rainfallpurevividcat · 21/10/2024 12:33

What could the government do to actually give people a say other than ask people to have their say?

When did the Tories ever ask people to have a say on the NHS?

Edited

What have the tories got to do with anything, they are not in power?

rainfallpurevividcat · 21/10/2024 12:33

Thommasina · 21/10/2024 11:14

I'm afraid this is just to make us feel that we have a say. And to take our minds off the budget

What could the government do to actually give people a say other than ask people to have their say?

When did the Tories ever ask people to have a say on the NHS?

bifurCAT · 21/10/2024 12:20

Soilent Green

billycat321 · 21/10/2024 12:18

My son-in-law, a nurse, was walking around with a new born baby inside his shirt to keep it warm because there weren't enough neo natal incubators, when he saw a top hospital administrator getting out of his top-of-the range car (a perk of the job). Son-in-law lost his rag and told said administrator just what he thought of him, then resigned from the NHS and now works as a martial arts instructor.

EmeraldIsla · 21/10/2024 12:10

My two first stops would be:

  • Sites for different specialisms, spread out instead of the over-facing size and utter chaos of major hospitals
  • More rehab facilities in place, to avoid beds being held by those who need additional care to be fit to go home, but not specifically ongoing medical attention.
Harvestfestivalknickers · 21/10/2024 12:10
  1. Joint up working with Social care. The elderly should never be left in hospital when they could be discharged because there is no provision for them out of hospital.
  1. Focus on outcomes. My 86 MIL has yearly heart scans and yearly osteoporosis scans. The doctors have told her she is too frail to have an operation. Why is she having scans?
  1. Make treatment as easy and accessible as possible. Don't make people trek across county to have physio/routine tests/minor surgery. Put physios/nurses in local hubs so people aren't travelling miles. This would make treatment more 'joined up'.
  1. Bring back school nurses. Not a nurse in every school but a team of nurses visiting local schools regularly.
tamworthteapots · 21/10/2024 12:07

DefenderOfTheDry · 21/10/2024 11:57

Lots of good suggestions already.

I would make training for HCP roles much more apprenticeship-like and/or the courses fully funded, so that finances are never a barrier people to wanting to join the NHS workforce either straight from school or retraining to do so.

I would tie people in to working for the NHS for X number of years if an investment had been made in their training.
In my industry if my employer funds a £10-15k qualification you are expected to work for them for at least 3 years or pay back those fees to break the contract. I'm not sure why we don't do the same and lose people to other countries or careers like aesthetics/injectables technician.

The current NHS is a disaster. We were in a few years ago with my sick daughter. When I asked them about the blood in her urine the nurse seemed confused, I said "it's down in her notes, blood was detected in her urine a few days ago." The nurse just laughed and said "as if I have time to read notes!!"

Genuinely scary.

Agree with the funding of people trained in UK who then leave the UK. Similar to US system where your student loans are forgiven if you then work for a public hospital for X number of years.

Instead of up-front bursaries, I'd cancel student loans for anyone educated in the UK who works for the health service for 10 years. So you are free to go work in Canada, Australia, NZ if you'd like, but then you must pay back your loans.

unsync · 21/10/2024 12:04

It doesn't need fixing. It needs completely redesigning. If you were faced with having to provide a healthcare service from nothing, how would you approach it?

It's a massive task, it needs buy in from both those within the NHS and the service users. My experience has often been that patients were an inconvenience. If provision were more patient centric, it might engage them more in their own health outcomes.

I agree with PPs about social care. The current system of it being provided by Local Authorities does not work. Convalescence within a medically supported environment, where recovering patients' needs can be assessed properly and appropriate care packages put together, would be a good way to unblock beds.

I am also not against moving towards a more continental funding model. If people had to pay upfront and were reimbursed, there would be fewer time wasters.

sashh · 21/10/2024 12:02

Appoint managers who have worked on wards rather than bring in from industry.

All management who are not front line have to spend 1 or 2 weeks as a HCP or similar so they get an idea of want goes on and what their decisions make bad / worse.

Offer (free) retraining to staff who can no longer do the job they trained for. Eg after 20 years nursing you might be burned out but you could do something else.

Set up a system where staff can give idea that would save money or make things better that actually gets to management.

This actually started in a place I worked while I was working my notice, I got £25 (20+ years ago) and my idea saved the hospital a ton.

Staff who are on call or working hours where public transport doesn't run should not have to pay for parking.

DefenderOfTheDry · 21/10/2024 11:57

Lots of good suggestions already.

I would make training for HCP roles much more apprenticeship-like and/or the courses fully funded, so that finances are never a barrier people to wanting to join the NHS workforce either straight from school or retraining to do so.

I would tie people in to working for the NHS for X number of years if an investment had been made in their training.
In my industry if my employer funds a £10-15k qualification you are expected to work for them for at least 3 years or pay back those fees to break the contract. I'm not sure why we don't do the same and lose people to other countries or careers like aesthetics/injectables technician.

The current NHS is a disaster. We were in a few years ago with my sick daughter. When I asked them about the blood in her urine the nurse seemed confused, I said "it's down in her notes, blood was detected in her urine a few days ago." The nurse just laughed and said "as if I have time to read notes!!"

Genuinely scary.

Narwhalsh · 21/10/2024 11:54

Mismanagement over decades is one of the root causes so it’ll take a huge overhaul to fix.

They need to adopt modern computing and data management systems for communication looking after patients details and for organisations. Their systems are massively disjointed it’s utterly ridiculous. For example, making appointments is so out of date. We have to wait for a letter for an appointment date/time which we probably can’t attend then call a number to say we can’t attend and then wait for another letter with another date/time. Totally ludicrous!!! Why aren’t calendars made public so people can pick a time that suits when they get a referral.

Getting people out of hospital beds and into care homes/their own homes is a huge issue. Bed blocking because social care is a mess. These need to be addressed side by side.

The NHS has also outsourced so much so now they have no control over it. Bring things like cleaners back under the organisation and manage properly.

Obviously staffing levels needs to be increased

tamworthteapots · 21/10/2024 11:45

MereDintofPandiculation · 21/10/2024 10:15

Millions of people with no access to public funding register and use the system. That's a bit of an overstatement! Hansard 11 May 2023 says according to House of Commons Library, 1.6m people are given leave to remain wiithout recourse to public funds. So less than 2 million rather than"millions".

Also, NHS is not included in 'no recourse to public funds.'

Before citizenship, I had a 'no recourse to public funds' visa which meant that I couldn't have housing support, jobseekers allowance, certain tax credits, etc. I paid an NHS surcharge (£1,035 per year of the visa, paid as a lump sum) and had access to the NHS (in addition to paying tax like any employed person).

Totally unfeasible to demand that people on visas use private health insurance and not the NHS because (a) there aren't private health services available everywhere across the UK, have fun trying to find a private GP in rural scotland (b) if you have an accident or serious injury, you are going to an NHS hospital straightaway.

Nohugspleaseandthankyou · 21/10/2024 11:42

They need to do something about the discharging. When I gave birth I was ready and able to go home after a few hours but ended up staying for two nights and most of the last day as well cause they couldn't get the people the needed for the discharge paperwork.
So inefficient and a horrible experience.

DNA rates are also super high across services which is a massive waste of resources.

MoMhathair · 21/10/2024 11:35

I've taken the survey. As someone who makes surveys for a living, I have to say it is truly, horrendously awful.

margegunderson · 21/10/2024 11:32

Every much older person with multiple health issues should have a personal first point of contact (like a health visitor) to deal with issues and take a joined up view.
Don't boot women out of hospital after major surgery (hysterectomy) until they're properly ready and have all the information/drugs they need. Have come across lots of incidences recently where they need further help from gp/a&e because of the keenness to empty the bed and lack of proper info.
Improve admin and provide working phone numbers for people needing to change appointments/chase up results
Have a drunk tank to divert Friday night problems from a&e.

Thommasina · 21/10/2024 11:29

I don't want to rubbish anyone's opinions, but surely politicians/the highly paid NHS managers have some good ideas for reform and cost saving? Or is it just down to us now?

twomanyfrogsinabox · 21/10/2024 11:26

I think the phrase is, 'I wouldn't start from here'.

The problems are so huge and there is so little money that there really doesn't seem to be a quick fix, or even a slow fix.

TimTamTime · 21/10/2024 11:23

The key thing anyone posting here must remember is that THERE IS NO NEW MONEY. Anything you propose must be either cost neutral or cost saving. And no, getting rid of managers doesn't work - that just means the management of finances and staff is worse!
Personally I think we need central government decision making on what is and isn't funded - so everyone has the same rules on IVF, skin procedures, weight management pre-op etc. Proper conversations about what the NHS will pay for. Ramp up taxes on alcohol, cigarettes and high calorie foods. Compulsory insurance if you have private surgery so the NHS can reclaim costs of treating complications.
Fundamentally modern health care is too expensive for our current model and the level of public expectations.
Co-pay works well elsewhere.

MoMhathair · 21/10/2024 11:23

The one thing I would change is to pump loads and loads of money into primary care (GP) and instruct GPs to spend as long as needed with each patient - 3 minutes or 3 hours, whatever it requires. 10 minute GP appointments are the source of pretty much every other problem in the NHS and I'm saying that based on actual research, not just gut feel or bias.

The recent focus on prevention bothers me hugely. It's one of those ideas that sounds so obviously good on paper and yet when you try to implement it, it becomes so incredibly complex as to be almost entirely unworkable. In theory, at this moment, everyone in the entire country is on their way to becoming ill - we all suffer some sort of ailment at some point. So where does prevention begin? Do we prevent people from driving cars? Prevent them from eating chips? At what point does prevention tip over into control and interference? At what point does prevention become so costly and ineffective that it actually creates more problems that it solves? Why prevent someone from eating cake when someone else needs mental health support but can't access it?

People need access to timely appropriate care when they need it so that when they do become unwell they have the best chance possible of recovering quickly. Solid, effective primary care is the key to that.

C152 · 21/10/2024 11:22

It's a shame the survey has no room to incorporate any of the ideas people have spent time sharing here. As an earlier poster mentioned, it's a very directed questionnaire, which you know is just a tick box 'consultation' exercise before they do what they were always planning to.

notapizzaeater · 21/10/2024 11:21

Waste !

My DH was prescribed some drugs at £10000 a month (sadly didn't work) but his last packet where delivered direct from the pharmacy to the hospice and handed to hospice staff who put them straight into a secure container. His scans showed the cancer wasn't responding to them so the doctor after discussing it with us stopped them. This packet had not been opened nor touched by anyone unofficial. When asked what would be done with them was told they'd be destroyed.

He then a few days later ended up in hospital in a coma. He wanted to die at home, the NHS was great (and free'd a bed) and got him home in 48 hours with hospital bed etc as we where getting everything together I asked if the hospital bed had bedding as ours would be too big (so needed to get a friend to grab some) the lovely nurse gave me 4 sets of sheets and blankets. He lived for 48 hours. When I tried to give them back washed and laundered (and only one set actually used) was told they couldn't have them back and to reuse or discard. I queried if I could give them straight to the laundry but no not allowed to. I popped them in a charity bag.

Every prescription should have the actual cost of it to make people aware of how much drugs actually are. Pet owners wince at the vets - a mix of mark up but we don't actually realise the price of some of the drugs.

Thommasina · 21/10/2024 11:17

I'd be amazed if anything anyone says makes a difference.

I wonder if they will publish the results.

Thommasina · 21/10/2024 11:14

rainfallpurevividcat · 21/10/2024 11:11

I've no idea but I am very glad they are asking for opinions and not just crashing ahead with a single politician's idea of reform.

I'm afraid this is just to make us feel that we have a say. And to take our minds off the budget

Thommasina · 21/10/2024 11:13

TheSnootiestFox · 21/10/2024 11:12

Because they cost a fortune. Having experienced health care in several other countries, not one offered me translation services.

Agree. I did not have a translator in France or Spain when I had (excellent) medical care. Also google AI does a good enough job.

TheSnootiestFox · 21/10/2024 11:12

MirrorMirror1247 · 21/10/2024 11:05

Why do you want to get rid of all the translators? They're necessary to make sure that patients understand procedures that they're being asked to consent to. I'm sure you'd agree it'd be unethical to carry out surgery on someone who hasn't had a full explanation of what needs to be done and why. Translators are very important.

Because they cost a fortune. Having experienced health care in several other countries, not one offered me translation services.