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Hospital made a mistake

37 replies

Happymam6710 · 21/10/2024 06:50

My daughter (age 9) broke her left wrist at school on Tuesday. We were told that she had a buckle fracture and for this type of fracture she needed to wear a splint for 4 weeks.While being seen by a doctor he sent for a nurse to go and get a splint. The nurse fitted the splint in front of the doctor. Yesterday we went to my friends house and her little girl who is the same age as my daughter noticed that my daughters splint was on upside down. My friends daughter had the same injury a few months ago which is how she knew. So metal part was on the top of her wrist instead of underneath.

After googling it we took a trip back to same hospital who confirmed that it was on wrong and they had given her a right handed splint for her left arm. I asked if there would be any long term damage with her wearing it incorrectly for nearly a week. The nurse said hopefully not but she could not say for certain.

I'm really annoyed about it to be honest. The nurse apologised and said that if I wanted to make a complaint I could. I said that I don't really want to because it's the NHS but also worried about it not healing properly. What do you think I should do? If we hadn't of seen my friend today she could have been wearing it wrong for the next 4 weeks.

OP posts:
Runskiyoga · 21/10/2024 07:48

Complain and request extra follow up to check no damage done (as part of what they can do to put it right for you).

Crayfishforyou · 21/10/2024 07:42

Complain.
This sort of negligence could lead to long term issues for an injury. It shouldn’t be overlooked.

HappyTwo · 21/10/2024 07:29

My son had a buckle fracture - I am guessing no issue but just ring hospital ask for number of fracture clinic and ring them to ask / get an appt / ask fracture dr to call you

ButtSurgery · 21/10/2024 07:24

Exactly the same thing happened to my mate's son. They spotted it the same day at home, but my god, absolutely ridiculous.

FuzzyYellowChicken · 21/10/2024 07:23

I’d say complain but word it so that you’re only doing it because you want it as a learning opportunity. If it has been fitted wrong the team who fitted it need to know so they can learn from it. If actually it was fine, the nurse who told you it was wrong needs to know.
Nobody will get in trouble or lose their job etc but they’ll hopefully get told and not do it again.

Soontobe60 · 21/10/2024 07:17

How has it been put on upside down? I can’t picture it!!! What does the splint look like?
Anyway, a buckle fracture is a simple fracture that should heal well so I wouldn’t worry on that point.

WillowTit · 21/10/2024 07:16

you should highlight this in case of future issues

Pandasnacks · 21/10/2024 07:13

You need to make a complaint, the NHS still needs to be accountable for mistakes, it's not a bad thing. The nurse needs to know she's made an error so she doesn't repeat it and your daughter deserves you advocating for her.

AlwaysYoshi · 21/10/2024 07:10

A complaint is not necessarily a bad thing for the NHS - it identifies employee error and most likely further training will be offered. This is a positive for other/future patients of the NHS.

DreamW3aver · 21/10/2024 07:03

I'm not usually one for complaining about the NHS either but this is someone who maybe either is incompetent or poorly trained which could have serious consequences so I would at least start a conversation about it even if it didn't end up in a formal complaint

VioletCrawleyForever · 21/10/2024 07:00

You need to complain.

Nothing will ever change otherwise

Yikitty · 21/10/2024 06:58

Complain

Im an NHS manager who actually has to deal with the complaints and this needs to be discussed with the nurse who fitted the splint.

youre not wasting anyone’s time