Hospital made a mistake

I said that I don't really want to because it's the NHS

Are you confusing making a complaint with claiming compensation?

Surely it's more feedback than a complaint. I would definitely say something, nothing can improve without feedback being given when mistakes are made.

Don't look at it as a complaint, look at is as feedback to make sure it doesn't happen to anyone else.
I hope your DD heals well

The exact same happened to me. The level of incompetence is unbelievable.

A friend suffered terribly as a result of a mistake in hospital. It drives me WILD that she hasn’t made any kind of complaint - it could be my relative who suffers from the same error next. She’s convinced that because she suffered an injury as the result of a mistake, they’ll just lie to avoid paying compensation. But right now, no one knows there was a mistake!!

The exact same thing happened to a patient in the fracture clinic I worked at. It had been put on in A&E.
I submitted a datex (report to management) and also informed A&E nurse manager.
Please complain to PALS. This should not be happening.

If I was doing a maths exercise in school and I made a mistake in it, the teacher needs to point out my error to me, otherwise I won't be aware. It's a missed learning opportunity.

The nurse who fitted the splint incorrectly might have made other errors in her shift or maybe none other at all. The mistake still needs to indicated to her so she can learn from it. It's not necessarily being punitive, there needs to be improvement so it's the correct procedure to say something to that end.

I don’t understand not complaining ‘because it’s the NHS’ this is one of the (many) things wrong with the NHS. It’s seen as some kind of god/religion that we can’t complain about even when the service is often absolutely shite. It’s not free - we all pay for it. Yes, many of the staff are wonderful but they are not saints when they make it mistake it needs to be addressed or else mistakes happen again and again.

I don’t understand not complaining about the NHS, I would complain about bad service regardless of the organisation. I’m an NHS nurse.

If people don’t tell us, we can’t reflect and learn from our mistakes.

You don’t need to frame it as a complaint. You’re giving them feedback and a chance to avoid a potentially worse mistake.

Normally the rigid metal strip goes underneath the wrist but it’s on top instead. Imagine wearing a rubber glove on the opposite hand. I’m sure the fracture will heal but also that it’s been made more uncomfortable/ awkward than necessary.

Id complain just so it doesn’t happen again.

Absolutely complain. Unless they are told they can’t address mistakes like this.

Why wouldn't you complain because it's the NHS.

It's not some godly organisation that you need to put on a pedestal.

An incompetent member of staff has fitted something incorrectly which could potentially cause permanent damage to your daughter.

Lucky it's a wrist, imagine if it was something life threatening.

how would you feel if you found out your complaint could have stopped it.

I am not sure if I would complain but I think I would have requested another xray to check how it was healing.

If you're uncomfortable complaining, just think of it as informing them so it doesn't happen to someone else.

I'd complain. They can't even begin to address a mistake they don't know they've made.

The NHS hold our lives in their hands. It's a wonderful thing that comes with great responsibility.

A doctor doesn’t supervise a nurse. They are an independent practitioner, fully qualified to do it right by themselves.

it would be demeaning to nurses and a shameful waste of dr time if they had to ‘supervise or check’ every nursing action.

Complain, I recently complained, basically in the hopes of training given and the same thing not happening to someone else.
nhs is even more reason to complain tbh, it’s someone’s health, it’s not just moaning for the sake of it or complaining that Amazon was a day late or whatever.

Definitely complain. Don't let the fact that its the NHS put you off complaining, just because its free at point of use doesn't mean mistakes don't matter.

Also the doctor who supervised and didn't apparently see anything wrong.

Yes I would provide feedback. It sounds like someone needs some training so it doesnt happen again.

Immombilisation is the most important aspect of a splint. When you go to the fracture clinic tell them this is what happened as well so they can take it into account during assessment.

Feeling angry about it is perfectly natural, most of us would feel the same.

You should absolutely complain otherwise it could happen to someone else who might not notice. Mistakes happen all the time.
I broke my ankle many years ago. It took 3.5 weeks to get it diagnosed. I couldn't walk or even put any weight on it. I went to A&E twice only to be told I wasn't trying hard enough. GP referred me for an MRI on the wrong foot so had to reschedule the appointment. By the time I was diagnosed, the damage was done and I've been left with life long problems and pain that cannot be fixed. I've moved abroad since then and the doctors here can't believe how this was able to happen.

Doesn't have to be a formal complaint (but can be if you wish). Its important that we get feedback in the nhs, both positive and negative, it helps with learning and doing better next time

I'm a nurse and would be very upset if I'd made that mistake and would definitely take it on the chin and welcome the appropriate training. Was the dr supervising her?