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School harassing us over attendance...

307 replies

1993baby · 18/10/2024 21:26

A bit of backstory..
This school is obsessed with attendance.
Last year in reception my daughter was hospitalised and really poorly. The school were calling me every day asking when she would be back when they knew she was in the hospital! I remember sat by her hospital bed and getting called from the school.
Then when she was discharged, they were coming to our house every day to “check on her progress” basically harassing us in to sending her back to school.
She was only 4 - under compulsory school age.

This continued any time she was off with illness.

Now...

This year DD had chickenpox and was off school for 2 weeks, she was really poorly with it and ended up in A&E dehydrated from being sick constantly. It took 2 weeks for her all of the scabs to scab over. We followed NHS and GOV guidelines about staying off until the scabs had healed.

Then immediately after, she got tonsillitis.
She couldn’t even drink water and we ended up at the out of hours. He prescribed antibiotics and said she had a really bad case of tonsillitis.
He said to keep her off school to rest until she feels better. She has been off a week as she has been really poorly with it.
I’ve taken her back to the GP two times as she seemed to get worse.

I informed school about all of this.
However when she had chicken pox, they were calling me even on the second day of illness asking for an update on when she would be back?
the GOV advice says AT LEAST 5 days..
so how are they asking for an update on when she would be back when it’s only been 2 days, she’s in the infectious period and it was actually impossible for her to be in school according to the rules.
It was just ridiculous.

Then 2 people from the school came round to our house to give us an attendance warning letter!! She had chicken pox.

They then asked us to send her to school with chickenpox.

Today, the GP told us that school has contacted them about her absence. They have asked the GP for confirmation of illnesses and told them to encourage her back to school?!

Apparently the school have now flagged this up as a safeguarding issue because she has been off a couple of weeks.

We went to 2 doctors this week and both of them said the same thing about school attendance, so it must be permanently on her health record now?!

Are they allowed to do this? I thought they had to ask my permission to access her medical records?
She has been off with genuine illness and been to the GP more times than I can count on two hands in that time period ! It’s hardly a safeguarding issue?! I kept the school updated and informed.

The GP asked me “how is everything at home?” So the school has obviously flagged a safeguarding with them which is totally unfair and I feel disgusted by the insinuation they are making here.

I walked out of the GP’s room in tears I was that upset by it all...

What can I do?
Can I get this taken off her record? :(

OP posts:
Tittat50 · 19/10/2024 12:48

@Allthatwegotisthispalebluedot spot the teacher perhaps?

Calling the OP hysterical in response to this giant infringement is classic gaslighting 101. Nice try.

Jowak1 · 19/10/2024 12:37

What strikes me about this thread is how very different all schools are in dealing with absence! Surely there is some government guidelines that all schools should follow? Excuse my ignorance if schools can decide themselves! Some seem not bothered and some seem over the top. A happy medium is needed.

Sortumn · 19/10/2024 12:08

I think I would want everything out in the open and some clarity from them.
I would want a meeting with the head and a third person to take notes.
Questions....

Why was I phoned daily while my DD is in hospital for the foreseeable?
(Maybe it's their process of documenting that feel down, maybe it was different staff, maybe it's just what they do, maybe the head doesn't quite have a handle on how other staff are interpreting their policies).

I feel like this level of contact is unusual, is it? do you have deeper concerns that I can address?

The level of contact while DD was in hospital felt like you didn't believe me. Was that the case? At times I was speaking to medical professionals when you phoned and this added to an already stressful situation. What could have been done differently?

When she started here, I felt like we and the school were a team. I would like to get back to that position. What can we all do to help with that.

I was once in a meeting with a health professional. I caught myself feeling on the back foot and felt like I was defending something but wasn't sure what. I realised that this person was coming from a place where he had made a lot of assumptions before we even started talking. Once I'd taken a deep breath I was able to say that what I wasn't looking to do was control any outcome what I was looking for was reassurance and to understand more of what was going on. Plus any information about how we could help would be very welcome.
Just naming the problem changed the tone of the rest of the meeting. I'm still not terribly impressed with that professional but I did at least manage to ask some questions and leave with a clearer picture of his decision making. I'm guessing that he may have left with a slightly changed perception of us too than his preformed one.

Neurodiversitydoctor · 19/10/2024 12:05

1993baby · 19/10/2024 10:47

@Allthatwegotisthispalebluedot

overreacting? 😂

they have no right to “challenge” us though.

There is NO safeguarding issue.

How can there be a safeguarding issue when she’s in the hospital?

Or when she’s got chickenpox and it’s been confirmed by a doctor?

When she’s seeing the paediatric consultant, ENT consultant, GP.. multiple medical professionals.
None of those have ever raised any safeguarding concerns!

They are using “safeguarding” to push their attendance agendas and using it as an excuse to behave the way they do - when there is NO safeguarding issue at all.

This is abuse of power.
And, as a genuine mother who is trying to protect my child and keep her safe and well, do NOT deserve to be treated this way. So, yes, I am standing up to them! As we should.

If there is nothing to see then you needn't worry. Honestly SS will not be interested.

BlueMum16 · 19/10/2024 12:00

1993baby · 19/10/2024 10:09

@Owly11 the official government guidelines say “AT LEAST 5 days from the onset of the rash and UNTIL ALL blisters have crusted over”

so, according to the rules it was impossible for me to sent her back before 5 days...
Yet they were calling me on day 2 asking where she is and why she was not in school!
Came round to the house with an attendance letter....
when it was not even my decision to keep her off, it is the rules.

https://www.gov.uk/government/publications/infectious-diseases-schools-and-other-childcare-settings/how-long-should-you-keep-your-child-off-school-checklist-poster-text-version

Would you constantly call the school when your child was in hospital laying in a bed on a drip? Waiting for the results of serious tests?!
I let them know she was in hospital, message and phoned.
The next day they called me and my partner multiple times to ask where she was and when she was coming back.
I was talking to the doctor and my phone was going off multiple times from the school!

When she was discharged they were coming round every day to “encourage” her back, even when the doctor at the hospital said she was not better and needed to rest and home to recover fully before going back.

Why make a stressful time even more stressful for the parents?
The last thing parents need in times like this is stress from the school.

My child was admitted to hospital - the only thing on my mind was my child. As it should be. Not communicating with the school!

The solicitor has said this behaviour was definitely classed as harassment, he said we deserved a formal apology.
That is coming from a professional.

overprotective?
my child has been ill and the things I mentioned have unfortunately happened, not things I am trying to prevent.

My DD was in hospital in February for almost a week. I emailed the school each day/or during the night to say we were still in the hospital and she would be off school that day. On the Thursday evening we were sent home so I emailed to say she had been sent home but advised to remain off on the Friday and therefore would not be in

School policy is to contact EVERY day so we did.

Maybe if your school have similar rules following them would help.

lemonmeringueno3 · 19/10/2024 11:46

I have only come on to say three things :

  1. They wouldn't have contacted your GP. They register a safeguarding concern with social services, and that record can be accessed by your GP.
  1. Their 'safeguarding visits' are because schools have a duty to ensure that a child is safe, and if they haven't seen them for 10 days this often triggers the need for a visit.
  1. This level of scrutiny for genuine illness is unusual. I wonder if they have other concerns. Either way, they are obligated to report if they are worried. You might not understand why they are, but they are. So reporting is the right thing to do. It is better to be over-zealous about safeguarding than too relaxed and miss something.
WillimNot · 19/10/2024 11:31

Yeah she'd be deregged from that school and moved. That's disgusting.

I'd also speak to the LADO for the area about your rights being infringed by them making false claims against you, harassment and for the calls to the GP and social services. Contact Education Welfare too and register a complaint with them and the school governors and authority.

Changeagain3 · 19/10/2024 11:27

Allthatwegotisthispalebluedot · 19/10/2024 10:34

Another safeguarding red flag is parents absolutely losing the plot when challenged. Everyone knows that safeguarding children is made up of fragmented information and putting puzzle pieces together. You will be making this a thousand times worse for yourself by overreacting.

Just communicate with the school calmly.

So you would be perfectly calm and only thinking of communicating with the school when your child is very ill?

Meanwhile genuine safeguarding issues are harder for staff to deal with so the focus on situations like sick children who are missing due to health and where parents can't snap their fingers and make the health problems disappear.
I would much prefer a healthy child attending school regularly than see them sick frequently with hospital interventions they have had.

thing47 · 19/10/2024 11:22

One of mine spent time in hospital as a young child @1993baby. When they were there, my entire focus was on them (DH looked after the older ones) and if the school had been phoning every day, I would have blocked them. They would have been welcome to call round the house, though the child wouldn't have been there, obviously! No doubt DH would have told them, probably quite abruptly, that we had informed school child was in hospital.

When one of my DCs is in hospital, I couldn't give a flying fuck about a school's attendance policies quite frankly. Nor would speaking to them daily be at the forefront of my mind.

suburburban · 19/10/2024 11:00

Virii?

suburburban · 19/10/2024 10:59

Changeagain3 · 19/10/2024 09:45

Just to add. On top of harassment to sent sick child to school. One day despite knowing my child wasn't well enough, the ongoing pressure from school was making me question my sanity. I sent child in with a promise from the head that they would call if any concerns. I sat by the phone all day expecting a call. When I picked child up her class teacher told me child has been so ill I am really concerned about them. (This was the start of an illness that left her under hospital medical care for months I will always wonder if I had trusted my gut if she would of not got so severely ill)
I was devastated that my child had been kept in school so unwell, that I had sent her and that know one had contacted me.
I lost all trust with school.

Also it spreads the virus's around. Surely after COVID you would think there would be more sense.

Allthatwegotisthispalebluedot · 19/10/2024 10:57

1993baby · 19/10/2024 10:47

@Allthatwegotisthispalebluedot

overreacting? 😂

they have no right to “challenge” us though.

There is NO safeguarding issue.

How can there be a safeguarding issue when she’s in the hospital?

Or when she’s got chickenpox and it’s been confirmed by a doctor?

When she’s seeing the paediatric consultant, ENT consultant, GP.. multiple medical professionals.
None of those have ever raised any safeguarding concerns!

They are using “safeguarding” to push their attendance agendas and using it as an excuse to behave the way they do - when there is NO safeguarding issue at all.

This is abuse of power.
And, as a genuine mother who is trying to protect my child and keep her safe and well, do NOT deserve to be treated this way. So, yes, I am standing up to them! As we should.

Several people have explained to you how attendance is linked to safeguarding. I am not sure how it can be made any clearer to you.

You can drop the hysteria about being a ‘genuine mother’ as well. It is tiresome.

Sugargliderwombat · 19/10/2024 10:48

The thing is they can't be putting all this energy into every child with low attendance, it sounds like they have some other concerns about her. Have you asked them outright? You cna do a data request.

1993baby · 19/10/2024 10:47

@Allthatwegotisthispalebluedot

overreacting? 😂

they have no right to “challenge” us though.

There is NO safeguarding issue.

How can there be a safeguarding issue when she’s in the hospital?

Or when she’s got chickenpox and it’s been confirmed by a doctor?

When she’s seeing the paediatric consultant, ENT consultant, GP.. multiple medical professionals.
None of those have ever raised any safeguarding concerns!

They are using “safeguarding” to push their attendance agendas and using it as an excuse to behave the way they do - when there is NO safeguarding issue at all.

This is abuse of power.
And, as a genuine mother who is trying to protect my child and keep her safe and well, do NOT deserve to be treated this way. So, yes, I am standing up to them! As we should.

OP posts:
MyOtherCarIsAPorsche · 19/10/2024 10:39

Ownyourchoices · 19/10/2024 06:12

And chickenpox? My kids are late teenagers and I have literally never seen a case of chickenpox - thanks to the vaccine. Is it not taken up in the UK?

In the UK it costs £75 for each vaccine. So the course is £150 per child.

It's not part of the vaccine program.

Allthatwegotisthispalebluedot · 19/10/2024 10:34

1993baby · 19/10/2024 10:28

@Changeagain3

Sorry to hear this happened to you too and hope your daughter is OK.

This is what happened to us too.

Their behaviour towards us during this time has also made me lose all trust in them too.

I don’t trust them anymore to take care of my daughter after seeing what kind of people they are.

Another safeguarding red flag is parents absolutely losing the plot when challenged. Everyone knows that safeguarding children is made up of fragmented information and putting puzzle pieces together. You will be making this a thousand times worse for yourself by overreacting.

Just communicate with the school calmly.

ineedsun · 19/10/2024 10:33

I’d write a very clear timeline of each event, including the information about the ear infection and send it along with a complaint to the governors.

I’d make it very clear that whilst you understand that this is policy, there is benefit in applying this sensibly and in a way which doesn’t make things worse.

1993baby · 19/10/2024 10:28

@Changeagain3

Sorry to hear this happened to you too and hope your daughter is OK.

This is what happened to us too.

Their behaviour towards us during this time has also made me lose all trust in them too.

I don’t trust them anymore to take care of my daughter after seeing what kind of people they are.

OP posts:
Disturbia81 · 19/10/2024 10:13

I can't believe how intense they're being when you have told them constantly what's going on, and her only being 4. How stressful having all that additional pressure when you're already stressed that your child is sick.
There is no compassion here at all

1993baby · 19/10/2024 10:09

@Owly11 the official government guidelines say “AT LEAST 5 days from the onset of the rash and UNTIL ALL blisters have crusted over”

so, according to the rules it was impossible for me to sent her back before 5 days...
Yet they were calling me on day 2 asking where she is and why she was not in school!
Came round to the house with an attendance letter....
when it was not even my decision to keep her off, it is the rules.

https://www.gov.uk/government/publications/infectious-diseases-schools-and-other-childcare-settings/how-long-should-you-keep-your-child-off-school-checklist-poster-text-version

Would you constantly call the school when your child was in hospital laying in a bed on a drip? Waiting for the results of serious tests?!
I let them know she was in hospital, message and phoned.
The next day they called me and my partner multiple times to ask where she was and when she was coming back.
I was talking to the doctor and my phone was going off multiple times from the school!

When she was discharged they were coming round every day to “encourage” her back, even when the doctor at the hospital said she was not better and needed to rest and home to recover fully before going back.

Why make a stressful time even more stressful for the parents?
The last thing parents need in times like this is stress from the school.

My child was admitted to hospital - the only thing on my mind was my child. As it should be. Not communicating with the school!

The solicitor has said this behaviour was definitely classed as harassment, he said we deserved a formal apology.
That is coming from a professional.

overprotective?
my child has been ill and the things I mentioned have unfortunately happened, not things I am trying to prevent.

How long should you keep your child off school - checklist poster (text version)

https://www.gov.uk/government/publications/infectious-diseases-schools-and-other-childcare-settings/how-long-should-you-keep-your-child-off-school-checklist-poster-text-version

OP posts:
NeverDropYourMooncup · 19/10/2024 09:52

Prettydisgustedactually · 19/10/2024 05:04

Uk compulsory school age is actually 5.

The hospitalisation was in Reception last academic year when she was 4. This Academic year, where she's been absent for around 50% of the term so far with two illnesses, she'll be 5.

Changeagain3 · 19/10/2024 09:45

Just to add. On top of harassment to sent sick child to school. One day despite knowing my child wasn't well enough, the ongoing pressure from school was making me question my sanity. I sent child in with a promise from the head that they would call if any concerns. I sat by the phone all day expecting a call. When I picked child up her class teacher told me child has been so ill I am really concerned about them. (This was the start of an illness that left her under hospital medical care for months I will always wonder if I had trusted my gut if she would of not got so severely ill)
I was devastated that my child had been kept in school so unwell, that I had sent her and that know one had contacted me.
I lost all trust with school.

2Little · 19/10/2024 08:39

ThrallsWife · 19/10/2024 08:20

That won't work for a number of reasons.

Shorten the summer holidays - where is the money coming from to pay school staff the extra, seeing as they will be working more days than contracted for? If people can take a week off anytime, will parents accept lower exam results when they inevitably miss something important? Will parents take responsibility for catching up on the 25 missed hours of learning without adding to teacher workload by insisting that this is provided?

Self-certifying only works with people where there is a consequence to not attending. Every workplace has an attendance policy where you can get fired if you do not attend after so many incidents in a year, because, inevitably, people will take the piss. That will be even more the case in schools with weak parents who will give in and lie about a child's illness rather than trying to force them into school if they do not have to medically certify absence.

The system is broken. If my ideas won't work then as a government they need to find something that will.

suburburban · 19/10/2024 08:30

Alifemoreordinary123 · 19/10/2024 07:18

For those minimising chickenpox, that’s BS. My son had it at 2, absolutely fine bar a couple of days itching. My DD had it at 5 and she was really poorly - it took her 3 weeks to recover from the impact of the viral load. She went back to school after 2, when I thought we could modify other things (more sleep, little exercise) enough to reasonably get her through the day. Chickenpox is vile and I’m so glad children are offered a vaccine now.

I remember being really ill with chicken pox in my teens and off school for ages.

I think having to ring every day is ridiculous

KillerTomato7 · 19/10/2024 08:25

I think you should pull her out of this school and find one staffed by rational adults who can be trusted to look after children.

What they are doing shows such a lack of judgment and common sense, that it calls that into question.

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