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Can't move into housing association house until January

82 replies

reallifeboogie · 16/10/2024 08:16

Wasn't sure how to word the title.

My cousin escaped domestic abuse and stayed at a women's refuge for a while but her mental health was struggling around other people in similar situations so she moved in with a friend, along with 2 preschoolers and 2 dogs. Housing association put her in the top band/priority.
After 15 months!! she's been offered a property and went to see it last week after having to wait 3 weeks from being offered it due to the keys being misplaced!

Lovely 2 bedroom house with small garden. She knew she would be accepting it so both her and her friend loaded up their cars with cousins belongings, expecting to get the keys same day. This is how it normally is, you get the keys the day you view.

Unfortunately upon entering the house, it was discovered there was a leak in the bathroom and water was dripping through to the kitchen below. So the housing officer said they'd get it sorted. Cousin said OK thats fine, ill move my stuff in and I'll be careful in the bathroom.

Nope. Housing officer said sorry you won't be able move in until its been sorted. It'll need somebody to inspect the damage and do any repairs.

Yesterday she got a phone call from housing to say the inspection would take place on December 3rd and then it'll be another 2-3 weeks for the job to be completed. So due to Christmas it'll be January!

Cousins friend lives in a 3 bed house with her own 3 children and 2 dogs so 2 adults, 5 children and 4 dogs in a 3 bed house and it's been that way for 12 months at least

Surely being top priority means repairs should be top priority too??

OP posts:
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MargaretThursday · 16/10/2024 19:57

In this area you wouldn't get the keys the day you view.
Once it's accepted they then start doing repairs, and ripping out the carpet (even if the new people want it and it's new Confused) etc. It can take ages.

Friend who was top priority for lots of reasons took 9 months to get a house and another 4 months before it was ready to move in to, and it didn't sound like as much to do as yours.

Hang fire and it will be still there.

JenniferBooth · 16/10/2024 19:48

to those with your own satellite dishes Do you get Sky to come out and repair or do it yourself despite paying Sky.

JenniferBooth · 16/10/2024 19:41

Beezknees · 16/10/2024 15:58

I already stated that it's a communal dish which is not something I can mess around with myself, we are in a large block of flats and we all pay service charges towards upkeep of the communal parts of the building.

I find there is a lot of hypocrisy with regards to HA tenancy agreements on here
e.g. if you break it the unanimous reply is that you should be evicted oh but wait the same posters are happy as larry for you to break same tenancy agreement by doing your own repairs to things that the HA are responsible for Oh yes the hypocritical snobs are all for you breaking your tenancy agreement then.

Selective snobbery!!!!

JenniferBooth · 16/10/2024 19:31

Beezknees · 16/10/2024 14:59

I'm used to slow repairs living here but I expect the answers would be quite different if it was a private landlord.

Hell yeah Bang on!

Beezknees · 16/10/2024 15:58

Whyjustwhy83 · 16/10/2024 15:43

Why would the housing association be responsible for repairing your satellite dish?

I already stated that it's a communal dish which is not something I can mess around with myself, we are in a large block of flats and we all pay service charges towards upkeep of the communal parts of the building.

Locutus2000 · 16/10/2024 15:55

Whyjustwhy83 · 16/10/2024 15:43

Why would the housing association be responsible for repairing your satellite dish?

If you read the thread this has been answered more than once.

Many blocks of flats, including mine, have an enormous amplified array maintained by the HA. It's not something you can have a fiddle with.

Lots of disabled and elderly HA tenants for whom the TV is essential.

Balloonhearts · 16/10/2024 15:43

She's lucky to have found somewhere so quickly.

My friend was living in a halfway house, so just the one double room was hers, kitchen and bathroom were shared with 4 other residents, with 3 children for nearly 2 years waiting for a home and even then she only got a 2 bed flat as all 3 of the children are boys. That was after her boys dad nearly killed her and put the eldest boy in hospital for trying to protect her.

A year is very quick in most areas and it sounds a nice place too. Another 2 months isn't that long.

Whyjustwhy83 · 16/10/2024 15:43

Beezknees · 16/10/2024 08:33

Hahaha.

I've lived in a housing association property for 15 years. You're very naive about repairs. 3 months is actually a decent time frame. I've been waiting years for some repairs in my place. We spent a year with no TV as the satellite dish was damaged during a storm.

Some people have literally died from mould issues in their properties.

Why would the housing association be responsible for repairing your satellite dish?

TomatoSandwiches · 16/10/2024 15:42

That many dogs and children in a small space is like a powder keg ready to go at any moment, she needs to put the dogs somewhere else ASAP unfortunately.

It's great your friend has a new home to look forward to, the time wait for the works is completely reasonable, it took about that long to arrange and sort a similar issue in our own home that we were paying the works to be done ourselves, there's a serious lack of availability with trades, it not a priority issue.

Just try and focus on the positives at the moment and use the 3 months to organise and make the move efficient.

Bigcat25 · 16/10/2024 15:33

I might try and foster the dogs until the knew place is ready, if the friend can't deal any longer.

YYURYYUCICYYUR4ME · 16/10/2024 15:30

I worked for a very large HA - Housing associations have huge lists of repairs, struggle to get trades staff and they are dealing with poor quality new builds, disrepair where tenants have left previous properties in an horrendous state, vandalism, retrofit, break downs.... I understand the wait is difficult, but sadly she will not be the only one in a very similar situation experiencing delays, but she has the allocation in her hand, so now just a time issue. Issues with managed moves, domestic violence are unfortunately very common in housing association allocations / properties and the issue grows day on day. She is top priority, but that is practically never just a group of one, but a number in exactly the same, if not considerably worse, situation. Social housing is a reducing number of properties, so it is good that she has been allocated a property, but with regulation and the issue of complaints on properties not fit for allocation / damp and mould, no housing association wants to risk putting someone into a property that could harm their physical health either.

BlueEyedLeucy · 16/10/2024 15:20

Timeline doesn’t seem that bad…we’re getting work done in the end of November which we booked in about a month ago. It takes time. And it makes so much more sense to repair it empty.
I certainly would expect to move in the immediately after viewing.

Anywherebuthere · 16/10/2024 15:13

Beezknees · 16/10/2024 15:10

The poster was referring to me and my post, not OP.

I just realised, my mistake.

Beezknees · 16/10/2024 15:10

Anywherebuthere · 16/10/2024 15:06

Except she's not paying for anything yet is she?

Edit :Ignore, thought it was about the OP

Edited

The poster was referring to me and my post, not OP.

Anywherebuthere · 16/10/2024 15:06

JenniferBooth · 16/10/2024 14:48

Knew it would be a communal satellite dish. Some on here dont know what the fuck they are talking about and would be the first to whine if they wernt getting a service they were paying for

Except she's not paying for anything yet is she?

Edit :Ignore, thought it was about the OP

RedToothBrush · 16/10/2024 15:03

reallifeboogie · 16/10/2024 08:23

How?? How is it lucky to be physically emotionally and financially abused for years? How is it lucky to lose absolutely everything she owns? How is it lucky to have to rely on a friend for a roof over her and her kids heads?

Because she's got a house lined up and she's not on the list for ten years and she has a friend rather than being left to council provided emergency provision which would be horrendous.

Anywherebuthere · 16/10/2024 15:01

reallifeboogie · 16/10/2024 08:23

How?? How is it lucky to be physically emotionally and financially abused for years? How is it lucky to lose absolutely everything she owns? How is it lucky to have to rely on a friend for a roof over her and her kids heads?

She isn't lucky to have been through the abuse and lost everything. No way. But she's very lucky to have been offered a place pretty quickly.

There are people who have been on waiting lists for years sadly because there is such a shortage of housing.

She's also so fortunate that she has an amazing friend. She just needs to be a little patient now until the place is made safe enough to live in. Not long to go until then.

Beezknees · 16/10/2024 14:59

JenniferBooth · 16/10/2024 14:48

Knew it would be a communal satellite dish. Some on here dont know what the fuck they are talking about and would be the first to whine if they wernt getting a service they were paying for

I'm used to slow repairs living here but I expect the answers would be quite different if it was a private landlord.

MandyUC · 16/10/2024 14:57

reallifeboogie · 16/10/2024 08:16

Wasn't sure how to word the title.

My cousin escaped domestic abuse and stayed at a women's refuge for a while but her mental health was struggling around other people in similar situations so she moved in with a friend, along with 2 preschoolers and 2 dogs. Housing association put her in the top band/priority.
After 15 months!! she's been offered a property and went to see it last week after having to wait 3 weeks from being offered it due to the keys being misplaced!

Lovely 2 bedroom house with small garden. She knew she would be accepting it so both her and her friend loaded up their cars with cousins belongings, expecting to get the keys same day. This is how it normally is, you get the keys the day you view.

Unfortunately upon entering the house, it was discovered there was a leak in the bathroom and water was dripping through to the kitchen below. So the housing officer said they'd get it sorted. Cousin said OK thats fine, ill move my stuff in and I'll be careful in the bathroom.

Nope. Housing officer said sorry you won't be able move in until its been sorted. It'll need somebody to inspect the damage and do any repairs.

Yesterday she got a phone call from housing to say the inspection would take place on December 3rd and then it'll be another 2-3 weeks for the job to be completed. So due to Christmas it'll be January!

Cousins friend lives in a 3 bed house with her own 3 children and 2 dogs so 2 adults, 5 children and 4 dogs in a 3 bed house and it's been that way for 12 months at least

Surely being top priority means repairs should be top priority too??

I’m HA tenant, my friend is council tenant. One thing I have come to realise is that HA are much much slower at repairs regardless what priority you might be.

My neighbour after years of having damp & mould managed to get HA out to eventually fix the issue. She had to temporarily move out whilst the work was done, she was told she’d be gone 3 months max, she was gone for nearly a year! I actually at one point didn’t think she was coming back. She moved out & the work didn’t start on her property until weeks & weeks later.

withalittlebitofhelp · 16/10/2024 14:50

While it’s disappointing- I’d say the timescale is pretty standard.
also not sure why you think an empty property would take priority over those who are living with a leak etc.

OnaBegonia · 16/10/2024 14:49

@VeronicaWouldntStandForThat
Provide for herself? she fled DV, not everyone has ££ and 6 figure salaries, are you so out of touch that you aren't aware that some people are struggling?
The poor woman is clearly desperate to move forward and likely feels awful living with her kind friend/cousin.
Just stop with your ignorant callous comments.

JenniferBooth · 16/10/2024 14:48

Knew it would be a communal satellite dish. Some on here dont know what the fuck they are talking about and would be the first to whine if they wernt getting a service they were paying for

Wellingtonspie · 16/10/2024 14:44

Your area must just normally be lucky because I’ve never heard of anyone moving in the same day the best has been a week after once all the final paperwork was done. Some I’ve known to be left waiting months before even getting the in person viewing then months more for repairs.

PepaWepa · 16/10/2024 14:43

OnaBegonia · 16/10/2024 10:50

@TheFlakyPoster
My comment was reported!!
Seriously? I point out ppl are being vile and it gets removed!
SH posts bring out the worst of snobs and nastiness.

MNetters are always so bitter about those in affordable housing. Doesn't seem to occur to them that they wouldn't be eligible if they didn't have good reason. I think they should consider themselves the "lucky ones".

JenniferBooth · 16/10/2024 14:40

Apolloneuro · 16/10/2024 08:43

The end is in sight. She needs to be as easy a house guest as she possible can be and sit it out. It won’t be done earlier.

Like all public sectors, there will be staff shortages. No point your cousin getting peed off about it. She needs to try to look forward.

Housing associations are private companies