Abusive cleaner took pics of my home

As a cleaner myself, I've come across lots of people who think they're home is relatively clean and tidy and on the surface it can do but when I start the work and pay more attention it becomes clear that it's a bigger job than I anticipated. It's possible she just didn't have the time to clean as much as she thought she would in that time. You say it takes you 2 hours, that's probably just a quick clean and tidy around, a proper clean takes much longer. I can clean my whole house in 2 hours or less but thats a quick clean up, if I cleaned my own home as throughly as I do my customers homes it would take me hours. 4 hours for a home with as many people and pets as yours does then it would possibly take over 4 hours, especially for the first few cleans until everything is on top of as it becomes easier to clean. I think your new cleaning company should have recommended a proper deep clean first before doing a general clean. A deep clean will take many more hours then just the 4 they did.

Don’t make the situation bigger than it is, the cleaner didn’t work out . Move on and employ another .

But then that’s on the cleaner to say it’s not realistic. In my job if I go over my estimate I explain why and charge more - if a cleaner cant finish they should do the same. The

Some people expect both in 2 hours.

Just get the Eufy robovac with the mopper, it’s brilliant. Use a capful of nice smelling floor cleaner, press the button when you come downstairs or last thing at night and it tootles about and keeps everything lovely. I have the mopper version downstairs and a normal Eufy upstairs and it’s astonishing what a difference it makes.

Judgemental meower...oh my...

Bloody hell, OP. I've got two kids, me and DH, two dogs, several cats, and guinea pigs, live rural and have horses (MUD!), and work FT. My floor has never, ever looked like that. Even when DH is away (we share cleaning 50/50), it might have got a bit dusty but that's...something else.

Your DH needs to pull his finger out. You're blaming culture, but he's not part of it apparently (no excuse anyway), but you both need to get with it. That's filthy! I am far from a neat freak, trust me, but how do you even walk on that floor?! That's minging.

Just because you get a cleaner for a deep clean doesn't mean you can't walk around with a hoover or a brush once a day! It takes seconds! Do you just watch stuff fall to the floor and leave it?! 🤢

OP I highly recommend a robot vacuum cleaner, we use it every day and it’s fab. Our floors would probably look like that if it wasn’t for it

In our culture men don't clean 😬 DH is not middle eastern but there is no way to tell my grown ass siblings/dad to clean, just won't happen. I do have to admit this floor was much messier than usual

Do they also not pick up after themselves?

Clean up what they spill?

My kitchen floor can be way more minging that the OPs. Crumbs from the bread board always seem to land on the kitchen floor!

I think the cleaner was unreasonable however it must be horrid to walk on a floor like that in the times in between the cleaner coming. A robot hoover could help you here. It can run around every day or twice a day with no effort from you.

Floor just needs sweeping then mopping. No need for the MN outrage. 4 hours of cleaning, I think OP is reasonable.

Really don't see the problem with OP's expectations. If I outsource cleaning, I expect cleaners to clean. I don't expect to have to clean first.

Sorry mis read the bit about it being for downstairs only. In that case OP 4 hrs is ample time to clean. She just didn't want the job in her regular slot for whatever reason. I've had all sorts of horror stories with cleaners over the years and you just got to chalk this one up to experience and move on & pray the next one is better!. She shouldn't have taken pictures of your personal space though. Raise that.

She might not be very good at her job, but I'm not sure I'd call he abusive!

well this company seemed quite horrified by it

OP if they see this they'll know it's you and abuse you more!!!

And just to add any cleaning company should have seen way worse than this anyway. My cleaner has told me a few things about stuff she's had to deal with in homes. They should have seen hoarders, horrendous end of tenancy cleans, disabled and elderly who haven't been able to clean for themselves for some time, stuff everywhere so difficult to clean at all etc etc etc. The OPs home looks like just a few weeks build up of ordinary mess.

My standards, which you know nothing about are irrelavalent, as I said I'm not here to judge the OP. People are being very rude and judgemental based on onw photo. She's asked about the cleaning company,and regardless of what people think of her home, IMO the cleaning company have acted unprofessional calling her disgusting , even if they thought so, they shouldn't be saying it.

That's disgusting, 6 people at home and no one can hover sometimes? Lazy..

You live with absolute pigs.

In saying that, i’m no professional cleaner yet I’d have that floor looking so much better in about ten minutes with a broom and some wipes let alone after four hours. Ditch that cleaning company.

Anyone else feel like Monica in that episode of Friends when she rocks up at a girls flat Ross was dating to try clean it?

Yes, I think this is the point. Messy men who leave explosions in the kitchen, she's heavily pregnant - it's tough. Plus remember the cleaner is only there to do the ground floor, so not the whole house.

As a private housekeeper I'd expect some effort to keep it clean. Picking up the plastic and sweeping between my visits at a minimum!

I'm massively struggling to keep on top of cleaning. Turns out I need a clean house before I can get a cleaner.